ServiceNow
Astute Technical Support Analyst with proven ability to analyze, diagnose and resolve computer user support issues. Experienced in providing comprehensive technical support to users and resolving complex technical issues. Possesses knowledge of standard operating systems and networking protocols.
Secondment
January 2022 - January 2023
Service Desk Team Management
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SalesForce
SAP
Certified IT Support Specialist, Prestige Academy
Certified IT Support Specialist, Prestige Academy