Rameez Foster
Cape town
Summary
Dynamic Supervisor at Mrprice with a proven track record in team leadership and employee training. Expert in enhancing customer service and implementing effective merchandising strategies. Successfully resolved customer complaints, fostering high satisfaction levels while mentoring a team of 15 to achieve performance excellence. Strong time management and staff development skills drive operational success.
Motivational Supervisor with many years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record with continuous improvement, performance growth, and schedule management.
Overview
7
7
years of professional experience
2022
2022
years of post-secondary education
Work History
Supervisor
Mrprice
Cape Town
03.2019 - 03.2026
- Supervised daily operations and ensured team adherence to company policies.
- Trained and mentored staff to enhance customer service skills and product knowledge.
- Resolved customer complaints promptly to maintain high satisfaction levels.
- Collaborated with management on merchandising strategies to enhance store presentation.
- Directed and supervised team of 15 employees in daily operations.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Education
Aloe High
Cape Town , South AfricaAloe High
Mitchell's plan Skills
- Team leadership
- Employee training
- Performance management
- Customer service
- Team building
- Merchandising strategies
- Staff mentoring
- Time management
Languages
English
Advanced (C1)
C1
Timeline
Supervisor
Mrprice
03.2019 - 03.2026
Aloe High
Aloe High