Rameez Davids

Work History

IT Project Management, permanent

Ardagh Group

01.2023 - Current

Management of SAP integration projects.
Managing multiple concurrent projects, AI technology, SAP integration, and Central Furnace projects.
Project Budgets and SteerCo Meetings.
Understanding middleware solutions using SAP PI/PO or SAP CPI.
Assisting developers in conducting unit testing, integration testing, and UAT.
Run daily status project meetings, reports, and analysis.
Manage stakeholder timesheets.
The project management methodologies used are Agile and Waterfall.
Creating project plans from start to finish using MS Project and various other project management software tools.
Ensure adherence to project governance, legal regulations, and business standards.
Develop contingency plans, and resolve high-priority issues.
Improved project efficiency by implementing streamlined processes and optimizing resource allocation.
Identified potential roadblocks early in the planning phase through diligent research, allowing time to develop contingency plans effectively.
Ensured compliance with industry regulations and company policies throughout all stages of each project''s lifecycle.

Senior Project Manager, permanent

Sozo Design, UK based

08.2022 - 10.2023

Create Project Milestones
Create Project Gantt Chart
Conduct weekly client meetings to discuss project updates and scope.
Run Project update meetings with directors
Updating project statuses on Teamwork
Conduct QA with all stakeholders
Snr Project Manager/Team Lead
Conduct daily team meeting with all Project Managers
Team training and coaching
Team performance review and management
Resolving complex issues and escalations
Team support re: cost saving and customer support

Senior Project Specialist, contract

RT7 Digital

12.2021 - 08.2022

Create Project Planners.
Create Project SOW.
Conduct weekly client meetings to discuss project updates and scope.
Manage client onboarding and implementation.
Assist clients with all Amazon queries during onboarding.
Conduct SteerCo meetings.
Quality assessment of client mockup designs.
Improved project efficiency by implementing streamlined processes and optimizing resource allocation.
Identified potential roadblocks early in the planning phase through diligent research, allowing time to develop contingency plans effectively.
Ensured compliance with industry regulations and company policies throughout all stages of each project''s lifecycle.
Negotiated contracts with vendors and suppliers for cost-effective procurement of materials and services essential to project success.
Balanced multiple competing priorities simultaneously, ensuring all projects received appropriate attention and resources for successful completion.
Conducted post-project evaluations to assess outcomes against initial objectives, providing valuable insights for future initiatives.
Collaborated with various departments to ensure seamless integration of project elements and alignment with organizational objectives.
Championed continuous improvement initiatives within the organization by sharing best practices learned from past projects experiences.
Optimized budget allocation by diligently tracking expenses and reallocating funds as needed based on priorities and progress updates.
Reduced project risks with thorough risk assessment and mitigation strategies, ensuring smooth execution.

Project Manager, freelance

Prime Pixel UK based

03.2021 - 03.2022

Conduct client brief meetings
Create Project Gantt Chart
Conduct weekly client meetings to discuss project updates and scope.
Updating project statuses via Basecamp
Conduct QA with all stakeholders

E-commerce Coordinator, contract

Macsteel

03.2020 - 01.2021

Creating and generating SAP/Excel reports for the business to measure branch performance.
Key member to putting Macsteel digital processes together (new department).
Managing the new Macsteel e-commerce build (B2B/B2C website).
Analyzing data to assist with digital improvement.
Analyzing and documenting customer feedback
Proving exco with weekly process updates.
Managing relationships with B2B customers.
Updating and management of content.
Creating marketing material for customers and external users. Performance testing/AB testing
Risk management/mitigation
Managing departmental budget

Project Manager, contract

Bluegrass

06.2019 - 09.2019

Co-ordinate project to accomplish the project objectives (on time, within budget, as per requirements) to meet expectations.
Management of multiple projects within medium to high complexity Drafting up project initiation document including high level scope, time (key milestones), budget, key success criteria, quality measures, project team and key stakeholders, risks, issues, dependencies, communication plan
Facilitating the completion of the solution design and architectural validation
Facilitating the project initiation and kick off with assistance from the project sponsor and business owner Execution
Sprint planning and Daily stand ups
Ensure full end to end integration testing as well as performance and security testing has taken place
Execute against change management plan including any necessary training and communication
Facilitate the CAB approval process
Facilitate the post implementation testing with assistance from team/stakeholders
Weekly reporting and tracking of project budget
Manage the ongoing communication with business owner and sponsor
Clients:
Coronation
Allan Gray
Clover Tropica SA

Project Manager, contract

Titan Digital

02.2018 - 02.2019

Delivery of high-volume projects within scope, time, and budget.
Plan, track, control, and report on projects based on defined processes
Manage all project related documentation.
Drive day-to-day prioritization of work operations, projects, and scope, troubleshoot reported issues.
Coordinate and manage the day-to-day efforts of various stakeholders within the agency including the creative team, web traffic and search specialists, development teams and technical staff
Manages cross-functional project teams, identify resources needed, assign, and prioritize tasks/responsibilities and ensure deadlines are met.
Manage client assets and uploading of content to web projects
Assist with testing and implementation activities.

Project Manager, contract

Royal Zambezi Lodge Cape Town Office

05.2017 - 08.2017

Primarily responsibility for overseeing the management the digital operations of Royal Zambezi Lodge.
Leading the marketing efforts using new media and digital tools with a major focus on content creation, innovative digital campaigns in line with the industry growth, research, company promotion and increasing client engagement.
To Assist in the building of the strategic roadmap of functional enhancements and new capabilities across RZL digital platforms to deliver the planned proposition. To perform analytics on data and MI and draw conclusions /actions based on a detailed understanding of the underlying data and process.
Key Responsibilities:
Digital media integration and management
Designing digital media campaigns aligned to business objectives
Coordinate and management of digital Projects
Establish web presence to boost brand awareness
Suggest and implement direct marketing methods to increase company revenue
Manage operational digital budgets

Sales Consultant, Operations Coordinator, Customer Relationship, Team Lead, permanent

Woolworths Financial Services

08.2010 - 03.2017

Position Held: Customer Relationship Team Lead
Period: Jul 2015 – Mar 2017
Manage call centre call volumes
Managing & Planning business Campaigns
Manage Client Escalations
Conduct daily standup meetings
Maximize business volumes from existing dealer portfolio
Career development/ one on one coaching development
Business forecasting and report planning
Creating strategies to ensure that customers are using the Woolworths Black Credit Card in–store.
Visiting stores to ensure that all processes are aligned according to the Woolworths brand values
Conducting training to ensure that all consultants are confident in performing their daily duties
Reaching out to valued Woolworths customers to maintain a good relationship, taking feedback to ensure they are satisfied with the service
Weekly and monthly reporting to Senior Management
Planning monthly incentive
Campaign planning, management, and reporting. Ensuring that the WFS service model and customer first intent is supported and achieved, as represented through the customer experience standards and metrics.
Continuous improvement and process adherence across store operations activities based on parking bay items from regional teams.
Position Held: Regional Operations Coordinator / Operations Coordinator
Period: Apr 2014 – Jun 2015
Providing operational support to the Regions of WFS store network, as well as meeting Operational Project deadlines.
Campaign planning, management, and reporting.
Ensuring that the WFS service model and customer first intent is supported and achieved, as represented through the customer experience standards and metrics.
Continuous improvement and process adherence across store operations activities based on parking bay items from regional teams.
Developing structures and processes to deliver change and new projects to reduce cost and improve customer satisfaction.
Update the Governance Documents annually so it is aligned to any system or departmental changes
Monitor any trends and give insight if there are any opportunities.
Manage communication between all four divisions and keep the departments updated.
Manage stores’ dashboard project from start to finish and deliver daily stores dashboard updates.
Comprehensive knowledge of operational processes.
An understanding of process optimization and continuous improvement methodologies.
Monitoring and aligning operational processes such as conducting Time & Motion studies & presenting such studies.
Successfully managing energy saving project for WFS Manage and analysing of Woolworths stores SLAs across all divisions via our incident management system (Service Management Centre).

Outbound Sales Agent

Woolworths Financial Services

08.2010 - 02.2014

Effectively sell Person Loans, Credit Cards and Store Cards.
Validate individual stats to confirm if monthly targets have been reached.
Sell additional insurance cover on various credit products.
Capturing applicant’s details.
Manage complaints and customer queries; Maintain 90% Quality Assurance on monthly basis.
Manage team Monthly Targets and give daily updates.
Compile a Monthly report on Insurance disputes

Summary

Overview

Work History

IT Project Management, permanent

Senior Project Manager, permanent

Senior Project Specialist, contract

Project Manager, freelance

E-commerce Coordinator, contract

Project Manager, contract

Project Manager, contract

Project Manager, contract

Sales Consultant, Operations Coordinator, Customer Relationship, Team Lead, permanent

Outbound Sales Agent

Education

Product Management online diploma -

Excel Diploma, Digital Marketing Diploma, Social Media in Marketing, Mobile Application Development - undefined

Project Management & Admin Course NQF5 - undefined

BANKSETA Sales Banking Services RE1 - undefined

PMBOK Project Management - undefined

Skills

References

Skills required

Timeline

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