Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic
Rakesh Roghani

Rakesh Roghani

Retail Store Supervisor
New Naroda

Summary

Dedicated and motivated retail professional with over eight years of comprehensive experience in store operations, customer service, and inventory management. Adept at achieving sales targets, delivering exceptional customer satisfaction, and maintaining efficient stock control. Seeking challenging opportunities in a dynamic organisation to leverage my skills and contribute to organisational growth.

Overview

10
10
years of professional experience
3
3
Languages

Work History

Retail Sales Supervisor

Puma
02.2025 - Current
  • Manage daily store operations, including opening and closing procedures.
  • Submit detailed daily reports on store performance.
  • Maintain store hygiene, visual merchandising, and stock levels.
  • Handle stock receipt, data entry, and inventory management.
  • Oversee a team of 7 staff members, providing guidance and motivation.
  • Ensure compliance with store policies, safety standards, and security protocols.
  • Address customer complaints and resolve issues promptly to ensure satisfaction.

Senior Retail Athlete

Nike
07.2022 - 01.2025
  • Managed store operations, including opening/closing routines.
  • Consistently achieved monthly sales targets, averaging five sales per month.
  • Maintained store cleanliness and optimal stock levels.
  • Handled stock receipt, data entry, and inventory control.
  • Ensured adherence to store policies and safety standards.

Alpha One Mall

Puma
07.2021 - 07.2022
  • Responsible for proper product display to attract customers and enhance sales.
  • Ensure efficient handling of premium customers, providing the best customer service experience.
  • Responsible for achieving the monthly sales targets.
  • Daily counting and management of stock products.
  • Responsible for security and cleanliness of the store environment.

Fashion Consultant

Antony Morato
10.2018 - 07.2021
  • Company Overview: Iconic Mall
  • Displayed products according to visual merchandising guidelines.
  • Delivered excellent customer service to enhance shopping experience.
  • Managed inward and outward stock processes.
  • Consistently achieved sales targets.
  • Maintained store security and cleanliness.
  • Iconic Mall

Sales Executive

Pavers England
08.2016 - 07.2018
  • Managed display and sales of shoes and accessories for men and women.
  • Achieved sales targets and managed inventory efficiently.
  • Provided customer service, including complaint resolution.
  • Handled daily sales reports via email and maintained store security.

Sales Executive

Da Milano Limited
08.2015 - 07.2016
  • Displayed products per visual merchandising standards.
  • Ensured customer satisfaction and met sales targets.
  • Managed stock and maintained store security.

Education

S.S.E -

Vidya Mandir High School
01.2008 - 12 2008

H.S.E - undefined

Vidya Mandir High School
01.2010 - 12 2010

No Degree - Accounting And Finance

S.Y.B Com
4 2010 - 3 2011

Skills

  • Retail Operations Management
  • Customer Service Excellence
  • Sales strategy development

    Store operations

    Customer relationship building

    Staff management

    Merchandise display

    Sales promotions

    Sales expertise

    Sales target achievement

    Cash handling oversight

    Customer service management

    Inventory control

    Employee motivation

    Task delegation

    Security enforcement

    Willingness to learn

    Teamwork

    Product display

    Teamwork and collaboration

    Customer engagement

    Complaint handling

    Multitasking

    Multitasking and prioritizing

    Excellent communication

    Customer relations

    Cash handling

    Sales leadership

    Product knowledge

    Critical thinking

    Effective communication

    Team collaboration

    Active listening

    Attention to detail

Personal Information

  • Date of Birth: 10/27/92
  • Nationality: Indian
  • Marital Status: Divorced

Timeline

Retail Sales Supervisor

Puma
02.2025 - Current

Senior Retail Athlete

Nike
07.2022 - 01.2025

Alpha One Mall

Puma
07.2021 - 07.2022

Fashion Consultant

Antony Morato
10.2018 - 07.2021

Sales Executive

Pavers England
08.2016 - 07.2018

Sales Executive

Da Milano Limited
08.2015 - 07.2016

H.S.E - undefined

Vidya Mandir High School
01.2010 - 12 2010

S.S.E -

Vidya Mandir High School
01.2008 - 12 2008

No Degree - Accounting And Finance

S.Y.B Com
4 2010 - 3 2011
Rakesh RoghaniRetail Store Supervisor