Raisibe Mildred Ledwaba
Matric
Tembisa Midrand
Overview
2027
2027
years of professional experience
Work History
Customer Service
Annasa Holdings
01.2026 - 04.2026
- Provided excellent customer service, addressing client concerns promptly and professionally.
- Provided exceptional customer service while negotiating payment arrangements within company guidelines.
- Increased member satisfaction by providing exceptional customer service and support.
Meter Reading
Pamoja
01.2024 - 04.2024
- Collected and recorded meter readings accurately to ensure reliable billing processes.
- Conducted inspections of meters to identify discrepancies or malfunctions and reported findings promptly.
- Utilized handheld devices for data entry and streamlined reporting of meter information.
- Collaborated with field teams to address customer inquiries regarding meter readings and services.
- Assisted in training new meter readers on operational procedures and safety protocols.
Volunteer
Delta Flex Construction
01.2021 - 12.2021
- Assisted in basic construction tasks and learned safety protocols on-site.
- Supported team members with daily project activities and material handling.
- Observed experienced workers to gain practical knowledge about tools and techniques.
- Maintained cleanliness and organization of work areas to enhance efficiency.
- Followed instructions from supervisors to execute tasks accurately and safely.
- Participated in training sessions to improve skills and understanding of construction processes.
Sales Assistant
Solo Shoes
2016 - 2019
- Assisted customers in product selection, enhancing shopping experience and driving sales.
- Resolved customer inquiries and complaints effectively, improving overall satisfaction rates.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Grade 12 -
Mphunye Secondary School
Limpopo Skills
Customer service and assistance
Customer service experience
Residential customer service
Customer service and communication skills
Timeline
Customer Service
Annasa Holdings
01.2026 - 04.2026
Meter Reading
Pamoja
01.2024 - 04.2024
Volunteer
Delta Flex Construction
01.2021 - 12.2021
Sales Assistant
Solo Shoes
2016 - 2019
Grade 12 -
Mphunye Secondary School