Raisibe Maria Mathaba

• Supported clients and families with empathy and compassion during difficult times.
• Advocated for clients'' rights, navigating complex systems to secure necessary resources and benefits.
• Educated families on available community resources, connecting them with essential services such as ,home affairs,housing assistance, financial aid, or healthcare providers.
• Collaborated with schools to address students'' social-emotional needs, working closely with teachers and administrators to create supportive learning environments.
• Developed and facilitated support groups, promoting healthy coping skills and fostering peer connections among participants.
• Implemented evidence-based therapeutic interventions for clients struggling with mental health challenges or behavioral concerns.
• Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.

• Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
• Assisted in the development of investigative strategies, resulting in more efficient case resolutions.
• Documented findings and prepared detailed reports.
• Maintain a professional tone.
• Conducted interviews with witnesses and clients.
• Interviewed and interrogated suspects.
• Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
• Carefully documented statements, observations, and evidentiary materials.
• Testified in court during court proceedings and trials.
• Managed sensitive case information with utmost discretion, ensuring confidentiality and integrity in all proceedings.
• Facilitated training sessions for junior investigators, elevating overall departmental skill levels and investigative techniques.
• Implemented victim support program, improving community trust and cooperation during investigations.

• Testified in court hearings as needed, providing factual evidence to support decision-making processes related to child welfare cases.
• Participated actively in professional development opportunities, staying informed about the latest trends and best practices in child protection.
• Demonstrated empathy towards families facing challenging circumstances while remaining objective during investigations.
• Maintained confidentiality throughout the investigative process, respecting the privacy rights of children and their families.
• Interviewed children, members of families, medical personnel and law enforcement to gain valuable information for each case.

Enhancing social well being of employees and their families

Trauma debriefing

Stress management workshops

Disability management workshops

Team building

Conduct exit interview

Hospital visits, ill health and home visits

Life skills programme