Raisibe Prudence Ngwepe
O
2/1995 platinum manor chantell,pretoria,GP
Summary
Dedicated Office Assistant with over 2 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of Microsoft office and history achieving high data output.
Overview
3
3
years of professional experience
11
11
years of post-secondary education
Work History
Office Assistant
Department of Rural Development and Land Reform
Pretoria, GP
07.2019 - 08.2020
- Manage diary of Chief Director on daily basis.
- Responded to queries received form internal and external stake holder.
- Handle procurement of office equipment stationary and refreshments for unit.
- Remain abreast of procedure and process applicable in office of Chief Director.
- Compiled SMS claim and S & T claims of Chief Director.
- Secured essential information and determined logistics to coordinate meetings and travel.
- Ensured effective flow of information and documentation to and from office of Chief Director.
- Ensured that Official Flight, Transport and Accommodation Request (OFTAR) and Departmental Official Transport Request (DOTR) are completed and approved.
- Ensured safekeeping of all documentation in line with relevant Legislation and Policies.
- Provided clerical support, addressing routine and special requirements.
- Produced high-quality communications for internal and external use.
- Booked airfare, hotel and ground transportation to coordinate office travel.
- Interacted with customers by phone, email or in-person to provide information.
- Completed clerical tasks such as filing, copying and distributing mail.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Executed record filing system to improve document organization and management.
- Developed correspondence letters, memos and emails.
- Prepared meeting rooms and materials and recorded important information.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Coordinated travel arrangements for Chief Director and staff, such as setting appointments and securing transit and lodging accommodations.
- Arranged meetings and coordinated resources for use by attendees.
- Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
Administrative Assistant
Department of Public Works
Pretoria, GP
11.2015 - 05.2017
- Manage handling of queries relating to projects in Gauteng.
- Executed record filing system to improve document organization and management.
- Diligently managed daily schedule of Director in efficient manner manually and electronically.
- Recorded meeting minutes to provide historical account of actions, measure progress against strategic plan and drive accountability.
- Prepared weekly schedule for Director.
- Coordinate with and advise departmental Directors regarding engagements with Director.
- Monitored office calendars to plan meetings, activities and travel to maximize productivity.
- Processed international and domestic travel arrangements in accordance with policy.
- Successfully handle and compile subsistence allowance claims.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Make copies of incentive grant agreement, site visit reports, and S & T claims before distributing them to other relevant units and record them on the outgoing and incoming book.
- Set up conference rooms, technology and materials to facilitate meetings.
- Making follow up on correspondence and tracking outstanding documents, submissions and memorandums by communicating with other officials verbally or in writing
- Ensured safekeeping of all documents in office of manager in line with relevant legislation and policies.
- Monitored and Controlled movement of documents to and from office of Director.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
- Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
- Scheduled office meetings and client appointments for staff teams.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Received and screened incoming calls, emails and visitors and alerted administrative manager to priority matters.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Education
Baccalaureus Technologiae - Business Administration
Tshwane University of Technology
Pretoria, GP 01.2017 - 12.2018
National Diploma - Management
Tshwane University of Technology
Pretoria, GP 01.2012 - 12.2015
Grade 12 -
Siyakheleni Senior Secondary School
Limpopo 01.2006 - 12.2010
Skills
Good communication and interpersonal relationsundefined
Additional Information
References
Name: Winnie Duba
Cellphone: 076 793 2233
Job tittle:Project Administrator
Name: Mr Sunjay Singh
Cellphone: 079 492 0554
Job Tittle: Chief Director
Timeline
Office Assistant
Department of Rural Development and Land Reform
07.2019 - 08.2020
Baccalaureus Technologiae - Business Administration
Tshwane University of Technology
01.2017 - 12.2018
Administrative Assistant
Department of Public Works
11.2015 - 05.2017
National Diploma - Management
Tshwane University of Technology
01.2012 - 12.2015
Grade 12 -
Siyakheleni Senior Secondary School
01.2006 - 12.2010
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