Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Raesibe Pheladi Lekgau

ADMINISTRATIVE ASSISANT
Johannesburg

Summary

Dynamic Virtual Office Assistant with a proven track record at Arepheleng Medical Center, excelling in customer service and file organization. Enhanced client satisfaction through proactive communication and efficient administrative support, while streamlining processes to boost productivity. Adept at CRM management, fostering strong relationships, and ensuring timely responses to inquiries.

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

6
6
years of professional experience

Work History

Virtual Office Assistant

Freelance
09.2024 - 05.2025
  • Served as a vital point of contact in the virtual office environment, fostering strong relationships with clients, colleagues, and external stakeholders.
  • Enhanced client satisfaction by providing timely and accurate administrative support in a virtual office environment.
  • Increased productivity levels with exceptional time management skills and prioritization of tasks.
  • Provided outstanding customer service by resolving inquiries through phone calls, email correspondence, and chat platforms.
  • Maintained strong professional relationships with clients through consistent follow-ups on requests or potential opportunities for collaboration.

Sales and Marketing Representative

Devine Digitial
03.2022 - 03.2025
  • Boosted sales revenue by implementing effective marketing strategies and building strong client relationships.
  • Built local sales and marketing plan for each targeted district within defined territory.
  • Followed through with leads to close sales over phone, in office and during external consumer engagements.
  • Consistently met or exceeded monthly quotas by adopting a proactive approach to lead generation, relationship management, and closing deals.

Administrative Assistant

Arepheleng Medical Center
01.2020 - 12.2021
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

Administrative Assistant

Matongoni Pty Ltd(yes4you)
01.2019 - 12.2020
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Facilitated collaboration within team by organizing regular meetings and tracking project progress.
  • Maintained inventory of office supplies and placed orders.
  • Developed filing system for historical documents, preserving important company records and improving access to information.

Education

Virtual Assistant And Professional Foundation

Alx Africa
Johannesburg, South Africa
10-2024

Diploma in Marketing Management(incomplete)

Vaal University of Technology
Johannesburg, South Africa
03-2016

High School Diploma -

Kgagatlou Secondary
Limpopo
04.2001 -

Skills

File organization

Meeting scheduling

Customer service

Office administration

Cleaning and sanitizing

CRM management

Email management

Accomplishments

  • Achieved certificate of good conduct by completing yes4you assessment with accuracy and efficiency.

Additional Information

References

1 Aubrey Mantogoni

Director matongoni pty ltd

Accounts@matongonipty ltd

+0798363982

2 Donovon Hardwick

Devine Digitial

don@devinehosting.co.za

067 281 9623

3 kwinana Glen

Arepheleng Medical center

senior occupational therapist

kwinanaglen@gmail.com

015 8801531


Timeline

Virtual Office Assistant

Freelance
09.2024 - 05.2025

Sales and Marketing Representative

Devine Digitial
03.2022 - 03.2025

Administrative Assistant

Arepheleng Medical Center
01.2020 - 12.2021

Administrative Assistant

Matongoni Pty Ltd(yes4you)
01.2019 - 12.2020

High School Diploma -

Kgagatlou Secondary
04.2001 -

Virtual Assistant And Professional Foundation

Alx Africa

Diploma in Marketing Management(incomplete)

Vaal University of Technology
Raesibe Pheladi LekgauADMINISTRATIVE ASSISANT