Learning & Development professional with extensive experience at Richards Bay Minerals, specializing in curriculum development and performance management. Proven ability to implement innovative training solutions that drive continuous improvement and enhance employee competencies. Skilled in leading teams to achieve organizational goals through strategic coaching and mentoring.
Overview
16
16
years of professional experience
Work History
Mine production training lead
Richards Bay Minerals
06.2022 - Current
Ensure the development of KPI’s for the coaching team and to conduct performance appraisals / check-ins and performance management.
Supervise coaches by managing their day-to-day affairs and performing time-keeping duties.
Conduct training needs analysis for the business area in conjunction with line managers.
Compile an appropriate training plan (including relevant budgeting analysis) for the business area.
Lead coaching team with regards to disciplinary and performance issues.
Lead and assist with the implementation of training processes and projects.
Ensure training material and equipment is well-maintained and updated to remain relevant and current.
Train, mentor and assess staff to required levels of multi-skilled competence.
Ensure the quality of training and accuracy of information provided.
Allocate tasks, monitor progress and coach subordinates to ensure predetermined standards and objectives are met.
Ensure that both theoretical and practical training is completed prior to conducting national trade testing / MQA Learnerships / Accredited Learning Programs where required.
Analyse and report on the effectiveness of training and development interventions to line management.
Oversee the development of curriculum for operational training programs to be delivered across the respective area of responsibility.
Consult with Leaders to ensure training support expectations are met.
Improves the learning and development intervention offering by providing learning feedback and recommendations.
Manages all aspects of record keeping and reporting to ensure corporate and statutory requirements are met and best practice standards are achieved.
Assess the learners standard of skills against a pre-defined standard, provide feedback regarding performance and ensure re-attendance of courses as required in order to ensure proficiency.
Manage and maintain training facilities and assets.
Supervise and develop the performance of the team in line with company values, to achieve objectives.
Proactively identify, coordinate and lead improvement in systems and services.
Perform fair and reasonable tasks related to the job and working environment, at the discretion of the leader.
Lead the team in all Skills Development Functions and responsibilities to deliver towards the workplace skills plan (WSP) and annual training report (ATR) whilst meeting legislative requirements.
Building LMS for the learning and development department.
Manage and maintain information integrity on the LMS.
Assisting the South African team in building the learning element on Workday, suitable for South African skills development legislation and regulations.
Participate in creating new occupational qualifications for mineral processing.
Appointed as secondary (skills development facilitator (SDF) for the business.
Training Practitioner (Mining)
Tronox KZN Sands
06.2020 - 05.2022
Identify training and development needs within an organisation through job analysis, appraisal schemes and regular consultation with business managers and human resources departments.
Design and expand training and development programmes based on the needs of the organisation and the individual.
Work in a team to produce programmes that are satisfactory to all relevant parties in an organisation, such as line managers, accountants, and senior managers at board level.
Consider the costs of planned programmes and keep within budget.
Plan and assess the 'return on investment' of any training or development programme.
Develop effective induction programmes for new staff, apprentices, and graduate trainees.
Monitor and review the progress of trainees through questionnaires and discussions with managers.
Devise individual learning plans.
Produce training materials for in-house courses.
Create and/or deliver a range of e-learning packages.
Manage the delivery of training and development programmes.
Ensure that statutory training requirements are met.
Evaluate training and development programmes.
Amend and revise programmes as necessary, in order to adapt to changes occurring in the work environment.
Help line managers and trainers solve specific training problems, either on a one-to-one basis or in groups.
Keep up to date with developments in training by reading relevant journals, going to meetings and attending relevant courses.
Manage internships, apprenticeships and learnership.
Design and develop a new learning management system (LMS) on SAP Success Factors (SAP SF).
Planning and coordinating the implementation and roll-out of the new LMS to the business.
Research new technologies and methodologies in workplace learning.
Learning & Development Officer (Mining)
Fraser Alexander
06.2018 - 05.2020
Develop and implement training processes through gap analysis (Job Profiles) and individual development plans (IDPs) designing.
Drawing of Training Matrices and implementation of annual training plans.
Scheduling of monthly/weekly and daily training classes, completion of training process and data maintenance for report writing and submission.
Induction /Soft skills/systems/adhoc training interventions class facilitations/presentation and assessments and moderation for building of relevant learner POE.
Learnerships/skills programs/Internships programs administration, registering with relevant Seta.
Develop training curricula, instructor manuals, learner guides, and other materials, and/or utilize purchased training programs that meet identified learning goals.
Evaluate the effectiveness of training programs using surveys, questionnaires, interviews and by observation, in order to plan future courses or to amend existing ones.
Obtain information on work-related external courses, prepare reports on their suitability and make recommendations on staff attendance at training courses.
Identify the most appropriate and cost-effective training approach, including selection of training media.
Coordinating management level developmental programs, Post graduate programs, sourcing and liaising with Higher Institutions of Learning.
Compile assessments and other evaluations to be used to measure learning and performance as a result of learning initiatives.
Assist in managing the quality management systems (QMS) of the training department.
Assisting in the accreditation and verification processes.
Identify the most appropriate and cost-effective training approach, including selection of training media.
Research literature and other materials to assure services are developed to the most current evidence-based practices in the subject of the program.
Managing new projects that the Learning and Development Department is involved in.
Learning Facilitator (Forestry)
MTO Forestry Lowveld
05.2016 - 05.2018
Organize, publicize, and recruit audience for participation in learning and development programs.
Conduct training needs analysis to support development of instructional designs.
Define learning goals for each training initiative.
Identify the most appropriate and cost-effective training approach, including selection of training media.
Research literature and other materials to assure services are developed to the most current evidence-based practices in the subject of the program.
Develop training curricula, instructor manuals, learner guides, and other materials, and/or utilize purchased training programs that meet identified learning goals.
Facilitate formal and informal workshops and learning experiences for large and small group presentation.
Develop and facilitate planned programs for organizational change and improvement using action research, organizational development, and quality improvement concepts and methods.
Coordinate or perform administrative functions necessary to deliver and document learning and development programs. Develop and manage data bases for to track progress of participants and program scheduling.
Plan and manage a budget for program materials used during facilitation.
Compile tests and other evaluations to be used to measure learning and performance as a result of learning initiatives.
Perform other duties as required in support of the department, grant or program, including, but not limited to, periodic reporting, supervision of contractors, and specific administrative.
Training Instructor (Mining)
Exxaro Reductants Semi-coke Plant
03.2012 - 10.2014
Manage and oversee Human Resource Development activities on the Plant.
Develop and implement all training processes.
Maintain a relationship with external training bodies.
Provide reports to Exxaro Waterberg HRD Management.
Enhance employee performance through the IDP process.
Compiling and submission of annual WSP/ATR.
Systems admin of the Training Department.
Document and quality control.
Provide strategic training support to the Business Unit.
Compiling training report to both management and training committee.
Conducting skills audits and putting together training matrices.
Supporting our Work Skills Plans and Annual Training Reports.
Managing Departmental budgets – Forecasts and Actuals.
Administering learnerships and skills programs.
Coordinating management development programs, post graduate programs, sourcing and liaising with Higher Institutions of Learning.
Metallurgical Process Controller Learner (Mining)
Exxaro Reductants Semi-coke Plant
05.2011 - 02.2012
Overseeing coal raw material feed system-SCADA controlled conveyor feed; Feed Bin; Coal Screening, Coal Hoppers, Semi-coke producing systems.
Overseeing proper functioning of Knife Gate of Coal Hoppers; Purging of coal by steam, managing the Off-gas line piping systems.
Overseeing the proper functioning of temperature and pressure transmitters on the retort system.
Bias testing of the Raw Material Feed (metallurgical coal to be de-volatized).
Chemically treating water that is used in the boiler for steaming purposes in the plant.
Plant liquor management, by using the Liquor Destructor.
Taking Char samples by using an auto sampler.
Managing the quench conveyor system.
Managing the plant from the control room by using the SCADA program.
Lab Technician Intern (Mining)
Exxaro Grootegeluk Coal Mine
01.2010 - 12.2010
Coal lab: Sampling, preparation of samples, analysis of coal samples (physical, chemical and mechanical analysis), testing of the efficiencies of instruments, calibrating of instruments, writing of reports, using LIMS and compiling standard working procedures.
Water lab: Sampling, preparation of samples, analysis of water samples (chemical and physical analysis), calibrating of instruments, writing of reports, using LIMS and compiling of standard working procedures.
Oil lab: Sampling, analysis of oil samples (mechanical, chemical and physical analysis), calibrating of instruments, writing of reports, using of COAST and compiling of standard working procedures.
Instruments used: Rotating Disc Electron Oil Spectrometer, FTIR, Laser Net Fines, Particle Quantifier Monitor, Viscometer, Flash Point.
Education
Post graduate diploma - HRD
UNISA
Pretoria
06-2026
Bachelors - Human Resource Development
North West University
Potchefstroom
01.2023
Program - Human Resource Management
University of South Africa
Pretoria
01.2018
National Diploma - OD-ETDP
Maccauvlei Learning Academy
Meyersdal
01.2018
Skills Development Facilitator Certificate -
Dee’s Training
Johannesburg
01.2017
Higher Certificate - OD-ETDP
Maccauvlei Learning Academy
Meyersdal
01.2015
First Line Management Principles Certificate -
University of South Africa
Pretoria
01.2014
Moderator -
Skills4U
Johannesburg
01.2013
Assessor -
Skills4U
Johannesburg
01.2012
Certificate - OD-ETDP
Maccauvlei Learning Academy
Meyersdal
01.2012
National Diploma - Analytical Chemistry
Tshwane University of Technology
Pretoria
01.2011
Skills
Training cycle management
Performance management
Curriculum development
Coaching and mentoring
Learning management systems
Virtual training
E-learning platforms
Project implementation and management (MQA-based learning programs)