RADLEY RAYNER
Client Success Manager
Johannesburg
Summary
Dedicated and reliable employee with the flexibility to excel independently or collaboratively in a team. Eagerness to acquire new skills enables quick adaptation to any role or responsibility. Strong work ethic and unwavering loyalty consistently deliver results, whether working autonomously or in a group setting. Punctuality and exceptional attendance record demonstrate commitment to professionalism and reliability.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Client Success Manager
Optix Africa
3 2022 - 3 2022
- Project management, Customer onboarding, Presenting existing product solutions to potential clients within the logistics space to assist in driving down their on road risk, Proactive problem resolution, Brand Promotion, Building Customer Loyalty and developing a close long term trustworthy relationship, Monitoring key performance metrics such as customer satisfaction, offering upsell/cross sell revenue, consumption and customer engagement
Qualified Paint/Corrosion Inspector
Saiw
01.2021 - 12.2021
- Certification obtained from (SAIW) Southern African Institute of, Skills Include: Corrosion protection, Surface preparation methods and applicable standards, Selection of coating systems, Application methods and applicable standards, Paint specifications and datasheets, Measurement and evaluation techniques and processes, Site and shop applications, Coating defects and failures, Assessment of environmental conditions relating to coating application, Perform inspections on newly prepared substrates, Evaluate newly coated surfaces, Test various aspects of an established coating system and identify typical coating damage and failures
Financial Analyst
FreeMind Media
01.2018 - 01.2021
- Crypto currency mining, Active Foreign Exchange and Stock exchange position trading
Assistant Controller
Tanker Services Food and Chemical Division
05.2015 - 01.2017
- Interning, Creating trip sheets, Capturing trip sheet information post trip, Briefing and debriefing of drivers, Compiling VRV's for services and defects, Assist with Delivery Scheduling current/existing customers, Assisting with Weekly and Monthly Driver Wages, Capturing Kilometres for the fleet on a daily basis, Tracking of all vehicle movements in the fleet, Advising drivers on correct routing to customers and suppliers, Identifying reasons as to why drivers divert from scheduled routes
Education
Grade 12 (NSC Examination) -
Diversity High School
01.2012 - 05.2012
Diploma: Commerce in Marketing Management - undefined
Rosebank College
01.2013 - 04.2015
Qualified Paint/Corrosion Inspector - undefined
Saiw
01.2021 - 05.2021
undefined
Skills
Good Communication Skills
Good teamwork and leadership Abilities
Problem Solving
Adaptability and Flexibility in the workplace
Good time management
Emotionally intelligent
Critical thinking and Analytical
Statistics
Good Customer service skills
Locations
- 81 Sarel Cilliers St, Rynfield, Benoni, 1501
- 250 Barlow Rd, Elandsfontein 90-Ir, Germiston, 1401
- 52 Western Blvd, City West, Johannesburg, 2092
Passions
- Family Time
- Golfing
- Reading
- Travel
Weaknesses
- Self Critical
- Not a good work/Life Balance
- Overthinking
- Perfectionism
References
- Sibahle Ndlela, sibahle.ndlela@optix.co, 072 607 3012
- Siyabulela Ndala, siyabulela.ndala@optix.co, 067 662 5673
Timeline
Qualified Paint/Corrosion Inspector
Saiw
01.2021 - 12.2021
Qualified Paint/Corrosion Inspector - undefined
Saiw
01.2021 - 05.2021
Financial Analyst
FreeMind Media
01.2018 - 01.2021
Assistant Controller
Tanker Services Food and Chemical Division
05.2015 - 01.2017
Diploma: Commerce in Marketing Management - undefined
Rosebank College
01.2013 - 04.2015
Grade 12 (NSC Examination) -
Diversity High School
01.2012 - 05.2012
Client Success Manager
Optix Africa
3 2022 - 3 2022
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