Padel
Radiyyah Essop
Financial Operations Administrator
202 Nightingale Avenue, Lenasia, Johannesburg
Summary
Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
Operations Assistant
Surtech Solutions (Pty) Ltd
08.2022 - Current
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Collected, validated, and distributed information to employees.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Streamlined office operations by implementing efficient administrative systems and procedures.
- Managed company schedule to coordinate calendar and arrange travel.
- Coordinated company events and meetings to foster teamwork and boost employee morale.
- Served as liaison between departments, fostering open communication channels that improved overall organizational function.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Developed strong relationships with suppliers, negotiating favorable terms and securing timely delivery of goods.
- Assisted in the development of standard operating procedures to maintain consistency and accuracy across all tasks.
- Improved customer satisfaction by promptly resolving issues and answering inquiries via phone, email, and in-person interactions.
- Collaborated with cross-functional teams to achieve project goals within specified timelines.
- Coordinated travel arrangements for team members, resulting in seamless business trips with minimal disruptions to daily operations.
- Maintained positive vendor relationships through timely payments and clear communication on expectations and deadlines.
- Assisted operations manager with planning of routine operations and special projects.
- Developed strategies to streamline operational processes and reduce costs.
- Managed day-to-day department operations with effective workflow coordination.
- Collaborated with other departments to foster smooth operation of daily processes.
- Retained the financial assistant duties stated below.
Financial Assistant
Surtech Solutions (Pty) Ltd
07.2020 - 06.2022
- Improved cash flow management by regularly tracking receivables and payables.
- Collaborated with the accounting team to ensure accurate financial reporting and analysis.
- Ensured compliance with relevant regulations through diligent bookkeeping practices and attention to detail.
- Increased financial accuracy by diligently maintaining and updating financial records.
- Supported with fiscal closings, budget allocation and daily business operations.
- Reconciled statements and accounts and resolved variances.
- Supported annual audits with meticulous documentation and record-keeping, ensuring a smooth process.
- Streamlined invoicing processes for improved efficiency and timely payments.
- Facilitated the development of strong vendor relationships through consistent communication on payment schedules.
- Processed daily financial transactions in support of finance team objectives.
- Helped reconcile bank statements and accounts and maintain accuracy and current records.
Accounts Clerk
Surtech Solutions (Pty) Ltd
06.2018 - 06.2020
- Investigated daily variances and corrected errors to resolve discrepancies.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Completed accurate bank reconciliations, identifying errors and rectifying any discrepancies promptly.
- Compiled budget figures by reviewing past budgets, evaluating estimated income, and assessing expenses.
- Optimized cash flow management, tracking incoming payments, and coordinating collections efforts when necessary.
- Provided exceptional customer service to both internal departments and external clients while resolving billing inquiries efficiently.
- Input financial data and produced reports using Salesforce, Sage, Xero.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
Creditor's Clerk
CQS Technology Holdings/ Adapt IT
08.2016 - 05.2018
- Maintained filing system and organized customer documents for easy retrieval of information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Interacted with customers by phone, email, or in-person to provide information.
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Handled account payments and provided information regarding outstanding balances.
- Processed vendor and supplier payments on weekly basis.
- Utilized various software programs to process customer payments.
Assistant Producer/ Make-up Artist/ Fashion Design
Black Diamond Productions
01.2014 - 03.2015
- Maintained up-to-date knowledge of industry trends, leading to the implementation of innovative production techniques.
- Liaised with directors, actors and other creative staff to successfully complete projects.
- Remained highly composed and calm in very fast-paced, stressful and constantly changing environments to provide optimal leadership and achieve desired results.
- Applied makeup in accordance with clothing style.
- Applied various layers of makeup to performers to obtain necessary effect and look.
- Selected fabrics, patterns and trims to use in final designs and meet desired aesthetics and quality standards.
- Sketched artistic and fresh designs for consideration.
- Collaborated with textile designers, pattern makers and sample makers to bring designs to life and meet target market needs.
Admin/ Office Manager
Prestige Rentals Management
01.2009 - 08.2012
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained computer and physical filing systems.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Updated reports, managed accounts, and generated reports for company database.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Created, maintained and updated filing systems for paper and electronic documents.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Education
Bachelor of Commerce - General
Milpark Education
04.2001 -
Computer Aided Design - Lectra Kaledo
Studio 05
Johannesburg, South Africa2015
Make-Up
Face To Face Beauty And Make-up School
Johannesburg2011
Bachelor of Arts - Fashion Design And Marketing
The Design School of Southern Africa
Johannesburg, South Africa 04.2001 -
Skills
- Office Administration
Multitasking Abilities
Teamwork and Collaboration
Clerical Support
Event Management
Work Planning and Prioritization
Documentation And Reporting
Attention to Detail
Recordkeeping and File Management
Office Management
Administrative Support
Diligent Software
Xero/ Sage/ Pastel
Salesforce
MS Suite
Customer Service
Office Administration
Interests
Gym
Make-up
Designing
Business Management
Timeline
Operations Assistant
Surtech Solutions (Pty) Ltd
08.2022 - Current
Financial Assistant
Surtech Solutions (Pty) Ltd
07.2020 - 06.2022
Accounts Clerk
Surtech Solutions (Pty) Ltd
06.2018 - 06.2020
Creditor's Clerk
CQS Technology Holdings/ Adapt IT
08.2016 - 05.2018
Assistant Producer/ Make-up Artist/ Fashion Design
Black Diamond Productions
01.2014 - 03.2015
Admin/ Office Manager
Prestige Rentals Management
01.2009 - 08.2012
Bachelor of Commerce - General
Milpark Education
04.2001 -
Bachelor of Arts - Fashion Design And Marketing
The Design School of Southern Africa
04.2001 -
Computer Aided Design - Lectra Kaledo
Studio 05
Make-Up
Face To Face Beauty And Make-up School
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