Rachel Oratile Lebeko
Rustenburg
Summary
Dynamic professional with a proven track record at Motsisi Funerals, excelling in customer service and team collaboration. Adept at problem-solving, I enhanced team performance and customer satisfaction through innovative solutions. Experienced in classroom management and supporting diverse needs, I bring a unique blend of hard and soft skills to drive success.
Overview
4
4
years of professional experience
2016
2016
years of post-secondary education
Work History
Learnership SETA
Motsisi funerals
Rustenburg
09.2024 - 09.2025
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
Educational Assistant
Molotsi primary
Rustenburg
06.2022 - 02.2023
- Assisted teachers in classroom management and student engagement activities.
- Supported students with special needs during lessons and daily tasks.
- Prepared instructional materials and organized classroom resources effectively.
Retail Worker
Game store
Rustenburg
11.2021 - 05.2022
- Assisted customers with product selection and answered inquiries promptly.
- Organized merchandise displays to enhance visual appeal and accessibility.
- Processed transactions accurately using point-of-sale systems efficiently.
Education
Rakoko Senior Secondary
Mabeskraal Skills
- Customer service
- Team collaboration
- Problem solving
- Classroom management
Languages
English
Advanced (C1)
C1
References
References available upon request.
Timeline
Learnership SETA
Motsisi funerals
09.2024 - 09.2025
Educational Assistant
Molotsi primary
06.2022 - 02.2023
Retail Worker
Game store
11.2021 - 05.2022
Rakoko Senior Secondary