RACHEL EDWIGE NGO LOULOUGA
BUSINESS INFORMATION TECHNOLOGY THIRD YEAR STUDENT
JOHANNESBURG
Summary
3rd years Student in Diploma of Business Information and Technology and Student Assistant in Information systems module first year at the University of Johannesburg
Devoted student and student assistant proficient in directing high-quality, efficient communication, and managing even the toughest situations. I have been working in contact with people for many years, giving me the capacity to communicate easily and efficiently. I have the ability to solve problems by analysing the environment, adapt to new technologies, plan a successful project from scratch. Microsoft application literate ( Ms word, Ms excel, PowerPoint).
Overview
5
5
years of professional experience
3
3
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Student Assistant
UNIVERSITY OF JOHANNESBURG
johanessburg
02.2022 - Current
Maintain written and verbal communication in student group
assist lecture to mark tutorial, tests and exams scripts.
Invigilate during tests and exams.
Support students emotional and social development, encouraging understanding of others and positive self-concepts.
Keep records of mark, including information about daily activities
Call Center Agent
Baraka concepts and events
johanessburg
04.2016 - 12.2020
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Assisted customers by answering questions and responding to inquiries.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
Diploma in Business Information And Technology
University of Johannesburg
Johannesburg 02.2020 - 12.2022
Skills
Grading papers
Certification
Strategic management course at Unisa
Timeline
Student Assistant
UNIVERSITY OF JOHANNESBURG
02.2022 - Current
Diploma in Business Information And Technology
University of Johannesburg
02.2020 - 12.2022
Call Center Agent
Baraka concepts and events
04.2016 - 12.2020
Strategic management course at Unisa
11-2014
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