Rachel Phillips
Personal Assistant
Donnybrook
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Admin / Assistant
Helmsley Farm PTY LTD
01.2022 - 03.2024
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Sales and front office receptionist
Fuel and Gas Supplies
01.2020 - 02.2021
- Interacted with customers by phone, email, or in-person to provide information.
- Enhanced customer satisfaction by providing timely and accurate information in response to inquiries.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Screened visitors and issued badges to maintain safety and security.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Facilitating motivational and leadership courses
Greystone Camp and Adventure Centre
1 2017 - 10.2019
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
Bartender and Waitress
Lynwood Club
01.2015 - 12.2017
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Lodge Manager
Invermooi Angus Stud / Invermooi Estate
05.2021
- Optimized staffing levels according to seasonal fluctuations, ensuring efficient resource allocation throughout the year.
- Coordinated special events, delivering memorable experiences for guests while maximizing revenue opportunities.
- Built strong relationships with community members and local businesses to promote the lodge''s reputation and offerings.
- Spearheaded sustainability initiatives, reducing the lodge's environmental impact and promoting eco-friendly practices among staff and guests alike.
- Managed the bookings.com requests.
- Managed about 50 calls per day and helped increase lodge capacity by 10%.
Consultant
R.PHILLIPS CONSULTING
Donnybrook
01.2023 - Current
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Provided ongoing support to clients post-implementation, ensuring long-term success of implemented solutions.
- Improved client satisfaction by effectively managing multiple projects and consistently meeting deadlines.
- Managed client relationships through regular check-ins and updates on project progress.
- Assisted clients in navigating complex industry challenges, offering expert guidance and strategic recommendations.
- Created and developed detailed work plans to meet business priorities and deadlines.
- Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.
- Enhanced communication among team members, fostering a collaborative and supportive work environment.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Analyzed data sets to identify trends and opportunities for process improvements within client organizations.
- Supported clients with business analysis, documentation, and data modeling.
Education
Skills
Friendly, Positive Attitude
Teamwork and Collaboration
Computer Skills
Customer Service
Problem-Solving
Team Management
Flexible and Adaptable
Microsoft Office
Additionalinformation
Level 1, 12/05/16 - 12/16/16, Grade 10 - 12, True, True, I can interact extremely well with people and come across confident, maintaining a positive attitude within the workplace. I am reliable, trustworthy and well organized.
Personal Information
- Date of Birth: 05/23/97
- Marital Status: In a relationship
Languages
afrikaans
Full Professional
Additional Information
I am Currently also starting to open and run a business. It it for Global Gap, which Farmers use to get certification to export their Avocado's. I do all the Files and paperwork, meetings, etc that are nesacassary for the certification bodies.
I started this project last year, it has given me more knowledge and growth.
My companies names will be R.PHILLIPS CONSULTANT.
Timeline
Consultant
R.PHILLIPS CONSULTING
01.2023 - Current
Admin / Assistant
Helmsley Farm PTY LTD
01.2022 - 03.2024
Lodge Manager
Invermooi Angus Stud / Invermooi Estate
05.2021
Sales and front office receptionist
Fuel and Gas Supplies
01.2020 - 02.2021
Bartender and Waitress
Lynwood Club
01.2015 - 12.2017
Facilitating motivational and leadership courses
Greystone Camp and Adventure Centre
1 2017 - 10.2019
Similar Profiles
Dahiana CaroDahiana Caro
Accountant at The Leona M. Harry B. Helmsley Charitable TrustAccountant at The Leona M. Harry B. Helmsley Charitable Trust
Mogogi Vincent GabanthateMogogi Vincent Gabanthate
Operations Manager at Farm Factory Pty LtdOperations Manager at Farm Factory Pty Ltd
Thaddeus Trevin YapinskiThaddeus Trevin Yapinski
Ginger and Turmeric All Rounder at Crust Farm Pty LtdGinger and Turmeric All Rounder at Crust Farm Pty Ltd
Joshua TwiggJoshua Twigg
Regional Maintenance Leader at Picton Locomotive workshopRegional Maintenance Leader at Picton Locomotive workshop
Ashbin BaniyaAshbin Baniya
Kitchen Hand at Donnybrook HotelKitchen Hand at Donnybrook Hotel