Summary
Overview
Work History
Education
Skills
Leadership Experience
References
Timeline
Generic

Rachel Tebogo Maluleke

Administrator
Pretoria

Summary

Administrative professional with proven track record in providing comprehensive support in academic settings. Known for efficient task management, attention to detail, and effective communication. Committed to fostering team collaboration and adapting to changing needs while maintaining high standards and achieving results.

Overview

2
2
years of professional experience
4
4
years of post-secondary education

Work History

Administrative Student Assistant

Tshwane University of Technology
02.2025 - Current
  • Company Overview: Department of Civil Engineering
  • Promoted a welcoming environment for students, faculty, and visitors by maintaining a clean and organized front desk area
  • Collaborated with colleagues to implement new software programs, increasing overall efficiency in project management across the department.
  • Assisted with event planning efforts for department functions, ensuring proper coordination of logistics and resources.
  • Facilitated smooth day-to-day operations by promptly addressing student inquiries and concerns in person or via email/phone calls.
  • Provided exceptional customer service when assisting students with registration procedures, course selection guidance, and general academic advising needs.
  • Managed filing system, data entry and completed other clerical tasks.
  • Ensured timely completion of projects by prioritizing tasks and meeting deadlines.
  • Monitored incoming correspondence for action items requiring immediate attention from supervisors or other relevant parties.
  • Supported office staff by performing various clerical tasks such as answering phones, copying documents, and managing supplies inventory.

Administrative Student Assistant

Tshwane University of Technology
03.2024 - 01.2025
  • Company Overview: Accommodation, Residence Life & Catering Dept.
  • Arranged travel and accommodation logistics for departmental team-building occasions, workshops and events.
  • Prepared venues for physical meeting, documents including agendas and presentations. Kept meeting recordings, took minutes and followed up on items/tasks outstanding.
  • Managed email and telephone communications professionally.
  • Maintained the Hod's calendar, scheduled meetings, and set reminders for attendance.
  • Promoted a welcoming environment for students, faculty, and visitors by maintaining a clean and organized front desk area.
  • Managed confidential files, databases, and financial records through an efficient electronic and filling system.
  • Consolidated monthly reports and processed expense documentation
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.

Residence Head Mentor

Tshwane University of Technology
11.2023 - 11.2024
  • Company Overview: Minjonet Residence
  • Mentored students on life skills: time management, conflict resolutions and team collaboration.
  • Adapted mentorship style based on individual mentee needs, enabling tailored interventions that drove better results than one-size-fits-all approaches.
  • Organized academic workshops and residence events.
  • Enhanced team productivity by introducing innovative mentoring techniques that fostered supportive learning environment.
  • Participated in staff development and regular leadership and management team meetings.
  • Facilitated workshops on professional growth and career planning, significantly increasing participant engagement and motivation.
  • Conducted regular one-on-one coaching sessions to address individual development needs, improving overall performance.
  • Continually assessed own mentoring performance, seeking feedback from peers and mentees to ensure ongoing personal and professional growth.

Education

Advanced Diploma - Business Administration

Tshwane University of Technology
02.2025 - Current

Diploma - Administrative Management (General)

Tshwane University of Technology
02.2022 - 11.2024

National Senior Certificate - undefined

Seruane Secondary School
01.2019 - 11.2019

Skills

  • Microsoft Office Suite
  • Adobe Acrobat
  • Report writing
  • Minute-taking
  • Diary and calendar management
  • Event and project coordination
  • Office administration and front desk management
  • Exceptional verbal and written communication
  • Customer service
  • Stakeholder liaison
  • Meeting planning
  • File management
  • Teamwork and collaboration
  • Database entry
  • Multitasking Abilities
  • Critical thinking
  • Verbal and written communication
  • Organizational skills

Leadership Experience

  • Debate Society Member, Tshwane University of Technology - Directorate of Extracurricular Development
  • Residence Head Mentor, Tshwane University of Technology - Minjonet Residence, November 2023 - November 2024
  • Deputy Chairperson, Makanyaneng Middle School - February 2015 - November 2015


References

Mr. TM Mnisi: Head of department (ARLC- TUT), 0828243659, MnisiTM@tut.ac.za

Ms. S Xulu: Minjonet Residence Advisor, 076 861 2856, XuluML@tut.ac.za

Mrs Salome van der Merwe: Departmental Administrator, Department of Civil Engineering

Timeline

Administrative Student Assistant

Tshwane University of Technology
02.2025 - Current

Advanced Diploma - Business Administration

Tshwane University of Technology
02.2025 - Current

Administrative Student Assistant

Tshwane University of Technology
03.2024 - 01.2025

Residence Head Mentor

Tshwane University of Technology
11.2023 - 11.2024

Diploma - Administrative Management (General)

Tshwane University of Technology
02.2022 - 11.2024

National Senior Certificate - undefined

Seruane Secondary School
01.2019 - 11.2019

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Rachel Tebogo MalulekeAdministrator