Performance-driven, creative, and innovative marketing communication professional offering 8+ years of relevant experience. Designed, implemented, and executed marketing strategies that increased the visibility of prominent brands like FINCA, ABSA, NBC, and KCB banks, increasing the market share of brands like Pepsi (by increasing its market share to 52%) and creating market leaders like Serengeti Lite, TBL and Whitedent
· Developing and executing marketing plans and strategies in-line with the company's overall goals and objectives.
· Brand management of products like Azure, and Cloud to create awareness and increase visibility to the target audience.
· Managing internal communications to make sure things like company culture, management messages and strategy are well conveyed.
· Planning, executing monitoring and analyzing marketing campaigns to track campaign performance, using data and insights to optimize future marketing activities.
· Creating and managing digital marketing campaigns, including email marketing, social media, search engine optimisation (SEO), content marketing and YouTube ad advertising.
· Relationship management with media houses, agencies, and group level to make sure strategies are aligned throughout.
· Creating public relations materials like press releases, news conferences and media coverage.
· Conducting market research and analysis to identify customer needs, market trends, and competitors' activities.
· Planning and organizing promotional events, exhibitions, workshops, and trade shows to enhance brand visibility and generate leads.
· Managing the marketing budget, ensuring resources are allocated effectively to achieve maximum return on investment (ROI).
• Brand management of brands Whitedent, Simba Chef, Bannisters, Siri, Lovely, Body Line, Tressa, Bodyguard Sanitizer, and many more to increase awareness amongst consumers.
• Formulating strategies to follow up new market leads and convert them into new business opportunities.
• Bi-weekly market visits on products to gain marketing insights and share a report.
• Creating and implementing marketing communication strategies and plans based on swot analysis, market trends, and experiential marketing sponsorships.
• Managing, implementing, and analyzing campaigns in digital and traditional media.
• Managing relationships with internal stakeholders, shareholders, agencies and third-party suppliers like media houses, production teams and printers.
• Preparing print, communication, and promotional materials like press releases, press ads, newsletters, t-shirts, and brochures.
• Planning and monitoring the ongoing company presence on social media (Instagram, Facebook etc.), website and blogs.
• Worked closely with product owners to make sure the product is well communicated in the marketing campaigns.
• Manage marketing budget and utilize the best channels to obtain return on investment.
• Managed partnerships between clients, vendors, and agencies by communicating expectations.
• Initiated market research studies and analyzed findings.
• Developed content for audio and video materials like documentaries, radio ads on television and digital channels like YouTube.
• Developed public relations strategies and executed the activities about the strategy including press conferences, interviews, and crisis communications.
• Alignment with marketing, sales, and promotion teams to track performances and make sure set monthly KPIs are met.
• Maintained customer satisfaction by gathering actionable insights and offering solutions proactively.
• Monitored and analyzed marketing programs, optimizing campaigns to improve ROI.
• Interacted with customers to quickly handle escalated queries and complaints.
• Increasing brand visibility by conducting research better to understand consumer behavior, competitors, and market conditions.
• Coordinated or participated in promotional activities or trade shows to market products or services.
• Participation in negotiating pricing rates with clients and third-party suppliers.
• Provided customer feedback to the Sales supervisors through online engagement.
• Followed up on stock availability in the retail shops to communicate with end consumers.
• Assisted in the formulation of strategies to build a lasting digital connection with consumers.
• Launch optimized online adverts through Google Ads, Facebook etc. to increase company and brand awareness.
• Prepared online newsletters and promotional emails and organized their distribution through various channels.
• Provided creative ideas for content marketing.
• Ensuring timely delivery by meeting deadlines
• Analyzing of information from different publications like newspapers, magazines about the organization
• Writing and editing in-house magazines, case studies, speeches articles and reports.
Interpersonal, networking, internal, and external communications, customer relationships, leadership, decision making, problem solving, computer, event management