Summary
Overview
Work History
Education
Skills
INDUSTRY SECTORS
Timeline
Generic
Rachael Du Plessis

Rachael Du Plessis

Cape Town

Summary

I'm a strong client partner who will really 'get under the hood' of their business so that I can work with them and my agency team and partners to solve their problems and drive success.

My real day-to-day motivation is growth. My personal growth, my Agency's growth and my clients' growth. To achieve this, I am perpetually curious and always driving strategic opportunities to create growth pathways and remain proactively analytical looking for ways to optimise current ways of working or active campaigns.

My drive is to solve problems, make client, partner and internal relationships stronger, and ways of working more efficient, more profitable, and, ultimately, simpler.

I'm fascinated by human nature, the ways we make decisions and how that influences how we, as marketers, adjust the ways in which we communicate to our different audiences to ensure our most impactful and resonating message. I love when brands have the budget and ability to conduct rigorous research as I find the depth that the findings bring to our work is absolutely invaluable.

I love working with companies that’re bold and progressive, that deliver on their promises to their clients and are industry leaders in design, thinking and innovation.

Likewise, I thrive when partnering with clients who are brave, those who value our industry and get the same buzz as we do from seeing great work come together.

I've had the pleasure of partnering with global and regional clients, such as, Safaricom, Coca-Cola, Axian Telecom, Unilever, Coty, Environ, New Balance, Mr Price Group, Nestlé.com, PepsiCo, KPMG, Orange, Pick n Pay, Sanlam, Santam, Diageo, Takealot Group, Parmalat, Bull Brand, the City of Cape Town

Overview

17
17
years of professional experience

Work History

Client Director

VML/Landor EMEA
Cape Town/EMEA (remote)
09.2020 - Current

I currently have a hybrid group role at VML/Landor EMEA, whereby, for the former, I am responsible for the commercial side of business growth, onboarding new clients and running our large-scale regional (EMEA) projects.

For Landor, I run their pan-African client portfolio and support them in identifying and securing additional regional opportunities. My role with Landor, is not only client-centric, I am also integral in structuring proposals so that they are commercially viable to both client and agency, while incorporating the integration of specialist skills across the combined group resources within the EMEA region (with the challenge of the widely differing commercial rates across the regions).

The biggest highlight of my current role last year, was the successful retention of our biggest joint venture between VML (then The Hardy Boys) and Landor, leading to us becoming the client's preferred supplier for their entire re-brand project and subsequent communication campaigns - so, delivering the end-to-end solution of brand inception through to go-to market.

This year, my highlight has already been doubling my annual stretch target by 100%, by June, due to successfully scoping, proposing and running a number of key regional projects - with a healthy pipeline also secured for H2.

Freelance Consultant

C-Suite
Cape Town
02.2020 - 09.2020

I spent 8 months at C-Suite (TTL start-up agency) in a consultatory role helping to establish their systems and processes, negotiating all of their retainer accounts for that year, onboarding and growing their client relationships and training the client service team. I successfully negotiated their three largest retainers on FMCG clients during my time there, as well as designed templates and systems to fast-track a small team.

Business Partner

M&C Saatchi Abel
Cape Town
11.2018 - 01.2020

Business Partner on the Takealot Group Portfolio (Takealot, Superbalist, Mr D)

Partnering with the client teams to identify the strategic needs within their businesses, from brand building, helping to grow trust in online retail, and launching all promotional activity in differentiated, strategically solid and stand-out creative.

I was responsible for managing the entire group's marketing budget, from media to production, ensuring the profitability within the agency and was privileged to celebrate the client's most commercially successful year to date during my time with them.

Business Unit Director

King James
Cape Town
09.2011 - 10.2018

Initially specialising in social media and ultimately running their whole social media business unit as Head of Client Service & Operations, I drove the integration of social into the main agency ensuring that we were thinking 'digital first' rather than merely amplification. I was later invited to run the rebranding of Pick n Pay in 2016 and responsible for the regional execution of their new brand experience in-store and online.

Senior Account Manager

Pure Publishing
Cape Town
09.2009 - 09.2011

Account lead for a BTL boutique design agency. activities included digital comms, brochures, events and website design.

Brought the Ferrero business over with me from the UK.

Senior Project Manager

Netbooster
London
07.2007 - 09.2009

Project lead on the SEO and SEM for Nestlé.com, KPMG, Orange and white-labelling on several AKQA clients.

Education

Bachelor of Arts - English & American Literature

University of Manchester
UK

Skills

  • Client relationships & success
  • Commercial acumen & negotiation
  • Brand creation, building, experience and evaluation
  • Identifying strategic commercial opportunities
  • Campaign/retainer scoping and management
  • Evaluation and optimisation of systems and processes
  • Planning & management
  • Financial forecasting & management
  • Consumer research
  • Team building & leadership
  • Pitching (& winning)
  • PRINCE2 Project Manager (Practitioner level)

INDUSTRY SECTORS

  • Retail
  • FMCG
  • Beauty
  • Fashion
  • Fin Services
  • Telecos

Timeline

Client Director

VML/Landor EMEA
09.2020 - Current

Freelance Consultant

C-Suite
02.2020 - 09.2020

Business Partner

M&C Saatchi Abel
11.2018 - 01.2020

Business Unit Director

King James
09.2011 - 10.2018

Senior Account Manager

Pure Publishing
09.2009 - 09.2011

Senior Project Manager

Netbooster
07.2007 - 09.2009

Bachelor of Arts - English & American Literature

University of Manchester
Rachael Du Plessis