Summary
Overview
Work history
Education
Skills
Timeline
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Rabelani Macdavidson Murivhami

Rabelani Macdavidson Murivhami

Johannesburg

Summary

Motivational letter I am a dynamic individual who is willing to get things done and accumulate knowledge as I d o so and contribute to the bigger picture of the company. My request is to be given a chance to add value and build skills that will enable me to contribute positive to your company, I would welcome the chance to work as part of a dynamic team where I could make an important contribution while developing my skills yet further. My vision is to be skilled on conceptual thinking, problem solving, communication, organization and motivation that are supported by an excellent understanding of concepts, directives, and to better support strategies and operational plans of the company. Practical worker with background in problem-solving. Uses maintenance skills to improve machine productivity and prolong working life of equipment. Responsible team worker works quickly and safely under minimal supervision.

Overview

7
7
years of professional experience

Work history

IT Control Room Operator

Tontrac Systems Analytics Pty Ltd
Johannesburg, Gauteng
02.2023 - 04.2025
  • Induct Driver, Induct Vehicles
  • Assist with username/password for web and mobile application.
  • Assist with username/password for on-site applications.
  • Create order, Close order, Open order, Extend order.
  • Creating cloud Accounts for Hauliers, Collieries, Power stations etc Remote Support
  • Amending tickets. Ensuring transaction integrity.
  • Remove trucks from site apps.
  • Ensuring applications are running always.
  • Setup printer drivers. • Manually open boom.
  • Setup Weighbridge, Main-Gate and Security Points applications
  • Testing Weighbridge Hardware remotely by monitoring Indicator String.
  • Reprinting tickets on weighbridge.
  • Reprint tickets of older transactions and Forensic Analysis of transactions
  • Compile Hourly, 12 hr. Monthly Weighbridge Reports
  • Creating custom Excel reports where necessary.
  • Monitor Site uptime and advise FST onsite on any issues that cannot be resolved remotely, eg paper jams, half open boom gates, router reboot.
  • Escalate any issues not resolved within 5 minutes, to Control Room Supervisor.

Application support specialist

Ditemo-Tec Pty Ltd
Johannesburg, Gauteng
05.2021 - 02.2023
  • Installing and configuring Hikvision and Huawei Cameras
  • Setting up and Configuring IP phones for clients
  • Network setup planning
  • Configuring and installing Cisco and Huawei switches
  • Running CAT6/7 network cables
  • Crimping Network cables with RJ45
  • Patching and Punching Network cables
  • Network Points
  • Network Access points
  • Installing and setting up 3CX
  • Setting up and troubleshooting email accounts for employees
  • Setting up and Installing UPS
  • Installing and Configuring Bosch PRAESENSA system
  • Driving employees To and From work Site

Technician

Utility Management of Africa
Johannesburg, Gauteng
06.2019 - 01.2020
  • Setting up reading dates and period
  • Going on site to read electrical and water meters
  • Resetting meters
  • Verifying if usage is stable Submitting reading to office via online for billing

IT Helpdesk support

TT Connect
Johannesburg, Gauteng
09.2018 - 04.2019
  • 1st and 2nd line support
  • Team Leader of Six (6) FREDD ISP helpdesk agents
  • Logging client’s incident on behalf on ISPs
  • Resolving ISPs Accidents for fibre connection on their clients (FTTH) Conducting SLA within ISPs and IT support regarding ISPs clients
  • Configuring VOIP Phones for ISPs clients g. Monitoring network faults and alarms using PRTG monitor
  • Complete job cards and sign stock receipts as required Network Support
  • Making Use of SSH Terminal to configure Planet switches remotely
  • Initiating new switch using Console (serial) cable
  • Installing new POPs for FTTH and FTTB connections
  • Installing switches on switch rack m. Configuring switch ports interface, vlan , isp, speed(mbps),bandwidth control, address and description for clients also checking down time
  • Configuring optical network terminal for fibre cable to connect client’s routers Going on site to check link down (fibre break) for clients
  • Configuring Mikrotik, Afrihost, Tenda, and TP link routers
  • Installing Mikrotik, D-Link, and TP link routers
  • Crimping RJ45 cables s. Initiating and Installing 24 port Planet switches (layer 2) for use in POPs Finder Optic Cable Support
  • Splicing fibre for clients(home) to Pedestal and to POP
  • Making use of SFPs to patch client for connection to Planet switches at POP
  • Testing SFP readings using power meter reading Tracing light for clients to main server room(pop) to see where client connects
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.

Education

IT Solutions Expert (NQF Level5) - Information Technology

CTU Training Solutions
Johannesburg, Gauteng

Skills

  • Hardware and software troubleshooting, PC Upgrade and Network designing
  • LAN-Local area network
  • Molex
  • Fibre splicing
  • Computer literate (MS Office – Word, Excel, Power Point, Access, Internet Explorer) Hyper-V manager
  • Team working, work individually, Work under pressure
  • Meet and exceeds deadlines
  • Organized
  • Proactive
  • Good listener
  • Confident
  • Incident handling
  • Control room technology usage
  • Control room protocols
  • Systems monitoring

Timeline

IT Control Room Operator

Tontrac Systems Analytics Pty Ltd
02.2023 - 04.2025

Application support specialist

Ditemo-Tec Pty Ltd
05.2021 - 02.2023

Technician

Utility Management of Africa
06.2019 - 01.2020

IT Helpdesk support

TT Connect
09.2018 - 04.2019

IT Solutions Expert (NQF Level5) - Information Technology

CTU Training Solutions

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Rabelani Macdavidson Murivhami