Quite Phatudi
Midrand
Summary
Dynamic Store Manager with a proven track record at Clicks Retailers, excelling in sales management and team building. Spearheaded initiatives that enhanced customer satisfaction and drove sales growth, achieving targets through effective inventory control and performance evaluation. Committed to fostering a high-performing culture that aligns with corporate values.
Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents.
Resourceful Store Manager highly productive in completing tasks efficiently. Possess specialized skills in inventory management, staff training, and customer service which ensure operational success. Excel at communication, leadership, and problem-solving to meet diverse challenges head-on.
Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.
Experienced Store Manager with a background in retail operations and employee supervision. Strengths include inventory management, customer service, and team leadership. Demonstrated ability to enhance store's performance through strategic planning and implementation of sales campaigns. Proven record of success in fostering an environment that promotes teamwork and exceptional customer service.
Overview
6
6
years of professional experience
Work History
Store Manager
Clicks Retailers
Johannesburg
04.2019 - Current
To ensure the efficient operation of the store and service excellence by leading and directing the store operations team in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand
To ensure the achievement of the stores financial performance by driving and maximising sales, tracking daily targets, weekly and monthly sales plans and proactively taking appropriate action as required.
To efficiently manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration
To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values
To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
Education
Certificate - Retail Supetvision
Seta
Clicks Retailers 03-2023
LLB - Law
UniSA
Pretoria 06-2019
A - History
David Luvhomva Secondary
Makhado01-2015
Skills
- Sales management
- Inventory control
- Visual merchandising
- Customer service
- Regulatory compliance
- Payroll administration
- Team building
- Employee training
- Budget management
- Profit analysis
- Time management
- Conflict resolution
- Staff motivation
- Performance evaluation
- Supply chain management
- Policy development
- Inventory management
- Client account management
- Product development
- POS systems
- Goal setting
- Competitive analysis
- Competitor monitoring
- Problem-solving abilities
- Recruitment
- Effective communication
- Employee supervision and motivation
- Process improvements
- Sales coaching
- Delegating work
- Staff development
- Crisis management
- Cost control
- Promotional planning
- Vendor management
- Human resources
- Training and mentoring
- Performance evaluation and monitoring
- Active listening
Timeline
Store Manager
Clicks Retailers
04.2019 - Current
Certificate - Retail Supetvision
Seta
LLB - Law
UniSA
A - History
David Luvhomva Secondary