Quinzereen Campbell

• Provide support to the Liberty Corporate Benefits through an agnostic approach concerning compliance, oversight, client due diligence and conformance testing.
• Provide Management Information (MI) reporting.
• Preparation and Administration of Client Presentation Pack for Corporate Benefits: Client Review Committee Meeting.
• Provide role specific training for staff, leading to adherence to regulatory compliance and company policies.
• Providing governance and oversight in the fulfillment of the respective accountabilities and responsibilities of the various stakeholders concerning financial crime compliance.
• Collaborate with cross-functional teams to achieve adherence to regulatory compliance and company policies.
• Improved team collaboration by initiating regular team strategy meetings.

Collect additional information about a customer, including their business information, source of funds, and beneficial ownership.

Evaluate a customer's risk factors, such as their geographic location, industry, and transactional behavior.

Regularly review customer transactions to identify unusual patterns that could indicate financial crime.

Research and analyze a customer's background information to support investigations.

Collecting and reviewing customer identification documents to verify their identity and address.

Performing thorough background checks on new and existing clients, including researching their business activities, source of funds, and beneficial ownership.

Analyzing customer data to identify potential risks related to money laundering, terrorist financing, and other illicit activities.

Analyzing customer data to identify potential risks related to money laundering, terrorist financing, and other illicit activities.

Identifying and reporting any suspicious transactions or patterns of behavior to relevant authorities.

Maintaining accurate records of KYC activities and generating reports for internal and regulatory compliance purposes.

Assisting in the onboarding process for new clients by verifying their identity and performing necessary due diligence checks.

Review of KYC Analyst Client Due Diligence reports

Review of KYC Analyst remediation reports of non-compliant clients

MI reporting of KYC Analyst weekly and monthly stats

Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.

Schedule meetings with investors, attend conferences, and provide feedback on stock purchases and relevant KYC documents.

Improved department efficiency by streamlining and implementing policies and processes.

Review and verify customer's identity and assesses their risk level.

Ensue that the KYC documents meet the requirement to comply with Anti-Money Laundering (AML) laws.

Developed strong relationships with clients, earning their trust and loyalty through consistent communication and portfolio updates.

Acting as the liaison between the customer and Business Development Officer and Broker as well as preparing a Loan File for Underwriting

Answered inquiries and provided information to sales representatives, distributed appropriate paperwork, and fulfilled quote requests to deliver excellent customer support.

Developed a reputation for integrity and ethical conduct within the brokerage community, leading to increased trust from clients and colleagues alike.

Conducted research to answer questions and handle issues using multiple systems and resources.