Quintin Van Zyl
Summary
Results-driven Branch Manager and Reaction HOD with proven expertise in security operations and branch management. Led teams to optimise operations, enhance customer satisfaction, and implement effective risk management. Demonstrates strong skills in employee training, asset protection, and operational strategy. Committed to driving business growth and improving security measures across the industry.
Overview
1
1
Certification
26
26
years of professional experience
Work History
Reaction,Branch Manager,Reaction HOD
Oracle Protection Services
Rustenburg
08.2012 - 04.2026
- Managed branch operations, overseeing staff performance and enhancing customer service standards.
- Oversaw recruitment, training, and development of staff to enhance the branch productivity.
- Liaised with senior management to align branch objectives with overall company goals.
- Executed risk management procedures to minimise losses and protect assets.
- Performed duties as reaction officer in high-stress environments.
- Controlling-of firearms & controlling weapon register
- Delivered VIP protection services at events and functions, ensuring safety for high-profile clients.
- Escort trucks with precious materials & client paying employees' salaries out on site
Reaction Officer
Extra Sec Security
Rustenburg
01.2004 - 08.2012
- Trained personnel on Combat R5 carbine assault rifle, improving combat readiness and operational capability.
- Led training sessions on the RAP 401 Combat hand rifle 9mm Beretta to improve marksmanship.
- Facilitated training on pump action shotgun handling, increasing operational readiness and safety compliance.
- Conducted firearm competency training sessions, enhancing safety protocols and ensuring proficiency.
- Conducted training on Regulation 21-9mm Handgun for compliance with safety standards.
- Reaction Officer Grade E, D, C & Reaction Psira registration number 955023
Reaction Senior Officer
ARS Security
Rustenburg
01.2002 - 01.2004
- Controlling-of all Reaction Officers on shift
- Administered firearm control and ensured weapon register was accurate for safety compliance.
- Coordinated postings of ARS guards to enhance security coverage across all locations.
- Acted on housebreaking incidents and resolved onsite problems to ensure safety.
- Conducted weekly visits to clients and guards at ARS posts, delivering on-the-job training to improve service quality.
- Monitored vehicle usage and maintained lock books, ensuring accurate records for operational integrity.
Constable
South African Police Services.
Themba (Hammanskraal)
01.2000 - 01.2002
- House penetration-Close Combat Arrest & Field service
- Utilised computer skills to streamline task performance
- Managed data and developed spreadsheets to support analysis and reporting
- Created and edited documents using Microsoft Office Word
- Operated Windows operating system for efficient daily operations
Education
Grade 12 - Technical
Frikkie Meyer High School
Thabazimbi11-1996
Skills
- Branch operations
- Operations oversight
- Operational strategy
- Risk assessment
- Safety compliance
- Incident response
- Crisis management
- Asset protection
- Staff recruitment
- Employee training
- Performance monitoring
- Customer relationship management
- Customer relations
- Leadership excellence
- Conflict resolution
- CRM systems
Languages
Afrikaans
English
Certification
- Security Training Grade E, 2002-11-08
- Security Training Grade D, 2002-11-22
- Security Training Grade C, 2002-12-20
- Security Training Grade B, 2024-11-14
- Security Training Grade A,2024-11-21
- Security Service Provider Registration, 0955023, 2002-12-20, 2003-09-04
- Armed Response Security Officer Grade, 2003
- Competency Certificate for Handgun, 2007-12-08
- Use of a Handgun, 2007-09-20
- Knowledge of the Firearms Control Act 2000, 2011-12-08
Custom
- Lizaan, Extra Sec Security, 083 9100377
- Joggie, ARS Security, 060 611 7936
- Alex Jardim, Oracle Security, 082 807 8014
Personal Information
- ID Number: 7810215066080
- S.A Drivers License Code EB
- Dependents: 2
- Health Status: Good
Timeline
Reaction,Branch Manager,Reaction HOD
Oracle Protection Services
08.2012 - 04.2026
Reaction Officer
Extra Sec Security
01.2004 - 08.2012
Reaction Senior Officer
ARS Security
01.2002 - 01.2004
Constable
South African Police Services.
01.2000 - 01.2002
Grade 12 - Technical
Frikkie Meyer High School