Querieda Jantjies
Administration , Project Management & Co-Ordinator
Ceres
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level of any position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
2
2
Certifications
Work History
Social Auxiliary Work Intern
Witzenberg Municipality
Ceres
01.2019 - 11.2019
- Capturing applications on database
- Handle enquiries from indigent applications
- Doing minutes of meeting
- Assist with compiling and distribution of renewal letters to households every month.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed strong communication and organizational skills through working on group projects.
- Learned and adapted quickly to new technology and software applications.
- Managed time efficiently in order to complete all tasks within deadlines.
- Volunteered at local community organizations, providing assistance with day-to-day operations.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Receptionist
Graaff Packing
Ceres
12.2019 - 06.2020
- Answered central telephone system and directed calls accordingly.
- Corresponded with clients through email, telephone, or postal mail.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients, and updated client records.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Handled assignments independently with good judgement and critical thinking skills.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
EPWP Assistant
Witzenberg Municipality
Ceres
07.2020 - 06.2021
- Collection, processing and submitting attendance registers of Conditional Grants to Finance
- Capturing and updating unemployment forms on database
- Linking unemployed with Municipal projects
- Capturing of EPWP projects
- Managing Conditional Grant Management Template
- Submitting monthly report each month
- Familiarizing oneself with up to date changes of EPWP compliancy with ad-hoc requests
- Assisting with ad-hoc requests
- Applied effective time management techniques to meet tight deadlines.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Demonstrated leadership skills in managing projects from concept to completion.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Gained extensive knowledge in data entry, analysis and reporting.
- Organized and detail-oriented with a strong work ethic.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Delivered services to customer locations within specific timeframes.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Worked well in a team setting, providing support and guidance.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Self-motivated, with a strong sense of personal responsibility.
Project Officer Intern
Mainstream SA Renewable Power
Ceres
06.2021 - Current
- Collaborate with the Project Manager and team to identify problems and implement solutions
- Supporting the Project Officer as front line point of contract
- Distribution of reports and newsletters
- Provide administrative support to the ED Manager during implementation of approved projects
- Doing document control ( SharePoint)
- Provide administrative support to the Project Officer during administration of the Project Company grievance mechanism on the ground
- Organizing community meetings , focused group sessions and key informant interviews with various stakeholders
- Take minutes at meetings and maintain socio-economic and enterprise development project files and reports
- Liaise with Mainstream Project Team
- Receive and document community project proposals
- Monitor the projects development programme
- Facilitate workshops/meetings related to the project and ensure all stakeholders participate
- Plan, co-ordinate, manage ,monitor and evaluate community projects
- Prepare and submit Quarterly reports of projects to IPP office
- Officer as needed Handling enquiries regarding compliance documents for business Assist with Vendor registration or small businesses Book catering and transport for event if needed Assist with submission of lender and shareholder reporting
- Maintain hard copy files of compliance documentation
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Completed general labor tasks such as loading and unloading materials, cleaning up job sites and operating heavy machinery.
- Proven ability to develop and implement creative solutions to complex problems.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Gained extensive knowledge in data entry, analysis and reporting.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Skilled at working independently and collaboratively in a team environment.
- Worked flexible hours across night, weekend and holiday shifts.
- Identified issues, analyzed information and provided solutions to problems.
- Ran errands and provided general office support in a professional environment.
- Gained strong leadership skills by managing projects from start to finish.
- Applied effective time management techniques to meet tight deadlines.
- Resolved problems, improved operations and provided exceptional service.
- Learned and adapted quickly to new technology and software applications.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
Education
High School Diploma -
01.2018 - 12.2018
- Awarded Grade 12 Certificate to complete a Bachelors Degree
No Degree - Social Auxiliary
04.2019 - 05.2019
(NQF Level 5
No Degree - Project Management
04.2001 -
Skills
Computer literacy skills(MS Word ; MS Excel)Uphold the image of Witzenberg MunicipalityHonesty , Confidentiality and a good plannerGood communication and conflict management skillsHonestyGive attention to detailAbility to work under pressureGood interpersonal and communication skillsComputer literacy skillsAbility to work under pressureStrong report writing and Administrative capabilitiesExcellent interpersonal and communication skillsGood computer literacy skillsAbility to speak in 2 languages spoken in South-AfricaHonesty , confidentiality and a good planner is required
Excellent work ethic
Bodywork knowledge
Positive working relationships
Flexible and Adaptable
Problem-Solving
Interpersonal Communication
Planning and Coordination
Teambuilding
Self-Motivated
Organization and Time Management
Certification
Social Auxiliary Work
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Designed a more efficient Excel template to track and manage office personnel calendars and daily meetings.
- Held first-point-of-contact for all internal and external communications with executive-level officers.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Project Officer Intern - Mainstream SA Renewable Power
06.2021 - Current
EPWP Assistant - Witzenberg Municipality
07.2020 - 06.2021
Receptionist - Graaff Packing
12.2019 - 06.2020
Hugenote College - No Degree, Social Auxiliary
04.2019 - 05.2019
Social Auxiliary Work Intern - Witzenberg Municipality
01.2019 - 11.2019
Bella Vista High - High School Diploma,
01.2018 - 12.2018
University of Cape Town (Get Smarter) - No Degree, Project Management
04.2001 -