Qondisani Respect Moyo
JHB
Summary
Dynamic and skilled barman with extensive mixology expertise honed at Tribe’s Steak House. Proven track record in enhancing customer experiences through innovative drink recipes and exceptional service. Adept at promotional planning and maintaining high cleanliness standards, ensuring compliance with health regulations while fostering a welcoming atmosphere. Highly reliable and committed to excellence.
Friendly Bartender with expertise concocting cocktail drinks and alcoholic beverages. Familiar with numerous drinking-making techniques. Offering many years of experience in providing patrons with superior service.
Overview
4
4
years of professional experience
Work History
Barman
Tribe’s steak house
JHB
09.2022 - Current
- Prepared cocktails and other drinks according to customers' requests.
- Invented new recipes for signature drinks in accordance with customer feedback.
- Am also doing coffe art
- Kept track of stock levels and ordered supplies as needed.
- Organized promotional activities such as happy hours and karaoke nights to attract more customers to the bar.
- Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
- Ensured that all beverages served were of the highest quality standards.
- Worked closely with kitchen staff to ensure food orders were delivered on time and accurately.
- Resolved any customer complaints or disputes quickly and professionally.
- Provided excellent customer service by taking care of customers' needs in an efficient manner.
- Greeted customers, answered questions about menu items, took orders, and processed payments promptly and efficiently.
- Created attractive drink displays for special occasions.
- Stocked shelves with beer, wine, spirits, juices, sodas, garnishes, straws.
- Performed cashier duties such as accepting payments from customers and making change accurately.
- Ensured compliance with health and safety regulations in the workplace.
Hard Barman
Pantry
JHB
11.2021 - 05.2023
- Kept track of stock levels and ordered supplies as needed.
- Worked closely with kitchen staff to ensure food orders were delivered on time and accurately.
- Prepared cocktails and other drinks according to customers' requests.
- Educated customers on different types of beer or wine available at the bar.
- Ensured compliance with health and safety regulations in the workplace.
- Performed cashier duties such as accepting payments from customers and making change accurately.
- Stocked bar with beer, wine, liquor and related supplies.
- Checked identification of customers to verify age requirements needed to purchase alcohol.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Trained new bartenders on drink preparation and upselling techniques.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Balanced daily registers and generated sales reports for management.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Education
Master of Arts -
Mqokolweni Secondary School
Plumtree 05-2003
Skills
- Mixology techniques
- Customer service
- Cash handling
- Menu development
- Sales forecasting
- Team collaboration
- Promotional planning
- Order taking
- Cleanliness and hygiene
- Health and safety regulations
- Patient examination
- Beverage preparation
- Mixology expertise
- Bar setup and breakdown
- Strong multitasking
- Patience and tolerance
- Highly reliable
- Bar restocking
- Clear and effective communication
- Food service
- Maintaining a clean bar
- Responsible alcohol service
- Liquor restocking
Languages
English
First Language
Timeline
Barman
Tribe’s steak house
09.2022 - Current
Hard Barman
Pantry
11.2021 - 05.2023
Master of Arts -
Mqokolweni Secondary School
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