Qiniso Sifiso True-Man Mahlambi
IPMS & EVALUATIONS OFFICER
mandeni
Summary
Co-ordinates the process of individual performance management function within Municipality through the implementation and alignment of policies, procedures, systems and controls guiding critical management services interventions, applications and outcomes and providing supporting advice on the critical initiatives and activities with respect to the implementation of the Individual Performance Management System and organizational development aimed at supporting the accomplishment of the Municipality key performance areas and service delivery objectives
Overview
15
15
years of professional experience
Work History
IPMS & EVALUATIONS OFFICER
Mandeni Local Municipality
04.2024 - Current
- Develop, Implement, and manage Individual Performance appraisal Systems aligned with municipal objectives and policies
- Design Key performance Indicators (KPIs) and metrics to measure individual performance
- Create performance evaluation tools and guidelines for fair and objective assessment
- Ensure Compliance with relevant labour laws, regulations, and municipal policies in Individual performance management practices.
- Monitoring and reporting on Individual adherence to time frames and quality levels prescribed for performance contracting and periodic Individual performance appraisals.
- Maintain Accurate and confidential records of individual performance evaluations and related documentation.
- Collaborate with HR and training section to create personal development plans based on individual performance management practices.
- Assist in identifying training needs and opportunities for skill enhancement aligned with performance goals (Personal Development Plan)
- Provide input into the compilation of the municipal workplace skills plan to ensure alignment of the performance needs with the employee development interventions.
- Coordinate and oversee the employee performance evaluation process, ensuring timely and accurate assessments.
- Oversee feedback sessions between managers and employees, fostering open communication and constructive dialogue.
- Analyze individual performance data to identify trends and areas for improvement.
- Track the performance improvement journeys in ensuring that commitments made adhered.
- Conduct training sessions for managers and employees on individual performance management process , including goal setting, Feeback , and performance reviews.
- Provide guidance and support to managers and employees in understanding individual performance expectations, targets and improvement strategies.
- Serve as primary advisor/counsellor to managers and employees during the periods of employee performance contracting and performance review periods.
- Continuously review and refine individual performance management policies and procedures to enhance effectiveness.
- Identify best practices and innovative approaches to optimize employee performance and engagement
- Updating Municipality organizational structure and conducting processes of updating Job descriptions.
Principal Clerk
EThekwini Municipality
04.2016 - 10.2021
- Assisted programs, project and sub-project managers on how they should align their project plans as per Service Delivery Budget Implementation Plans including how they should align this information with Scorecard and National Key Performance Areas, ensuring the information comply with performance monitoring and evaluation frameworks.
- Provide support in the management of performance information audits.
- Assisted project managers in capturing performance management information on the Performance Management live system.
- Provided as well details information on the requirement for performance monitoring and evaluation processes referring to legislative procedures.
- Effective and efficient filling of reports on submission of quarterly and annual departmental performance information as required by legislations using PM Live and DMS filling system.
- Applied system to populate performance monitoring and evaluation data against performance indicators, targets and actuals.
- Implement a monitoring and evaluation framework with regard to monitoring and evaluation in the eThekwini municipality departments.
- Physical verification of performance management evidence for programs, projects and subprojects owners on the quarterly and annual basin.
- Merging information and creating report with indications on observation, checking details and forwarding for perusal and attention of identifying gaps and limitations.
- Addressing deviation or anomalies, referring to legislations guidelines and quality accordance procedures check the accuracy of reporting indicators, checking content against legislations requirements prior to submission or considerations during the Integrated Development Planning process.
- Disseminate and collecting information on strategic monitoring and evaluation outcomes; techniques; Processes and tools; from different departments
- Provide technical advice and support on the monitoring and evaluation framework to all relevant stakeholders; Produce and disseminate performance monitoring and evaluation reports to relevant stakeholders
- Department: Performance Monitoring & Evaluation Unit
- Reason for leaving: Resigned
Part time lecturer
Umfolozi TVET College
06.2015 - 05.2016
- Department: Business studies
- Reason for leaving: Contract expired (letter attached)
Trainee Performance Monitoring Evaluation Officer
EThekwini Municipality
06.2014 - 05.2015
- Analyzing operation performance data regarding service deliver from water and sanitation call center using monitoring tools such as pivot table, benchmarking with other metro municipality.
- Promote sound working relationship between the office of the head of unit with other relevant departments and stakeholders.
- Produce monitoring and evaluation systems, tools and procedures for effective and efficient departmental performance monitoring and evaluation through research and benchmarking.
- Provide support in the management of performance information audits as a quality assurance officer and research.
- Provided support to the office with regards to asset management from initial stage to the final stage (registering new assets update the asset register with acquisition, asset movement asset loss and disposal using scanner and JDE system.
- Managing unit information by ensuring easy reference filling system both electronically as well as manually.
- Arranging of head of unit work skills plan ensuring staff and managers all attends trainings.
- Captured unit’s orders on JDE system and requesting approval from senior managers, head of unit as well as department accountant.
- Collected information and conducting research and benchmarking regarding performance monitoring and evaluation application on service delivery on different metro municipalities and departments.
- Verification of all Performance monitoring and evaluation information ensuring that they are of the high quality with no errors and ensuring the information comply with performance monitoring and evaluation frameworks before it sent out to relevant department and stake holders.
- Provided petty cash management ensured that the money received for petty cash vouchers is recorded including slips for items purchased.
- Department: Performance Monitoring & Evaluation Unit
- Reason for leaving: Internal Rotation
Trainee Performance Monitoring Evaluation Officer
EThekwini Municipality
06.2013 - 05.2014
- Receiving scanning and capturing of Disclosure of Interest, Gift Register forms for all council employees using disclosure of interest and Gift Register system.
- Conducting awareness disclosure of interest and gift register presentation projects from the planning to the finishing stage, in the monthly inductions and as when requested by departments across municipality.
- Aligning Key Performance Areas for Senior Municipal Employees with their Key performance Indicators targets as well as actuals using Microsoft excel for their Individual Performance Plans.
- Electronically filling of disclosure of Interest forms, Performance Agreement, Performance Plans as well as Performance Assessments.
- Updating of performance plans, assessments as well as DOI’s using Microsoft excel and DMs system.
- Provide support in the management of performance information audits.
- Executing applications associate with verifying compliance requirements relating to the monitoring and evaluation phases of performance cycle.
- Provide effective and efficient records management practices collate and consolidate statistics associated with employee of the council DOI status.
- Clarifies instructions and processes on interim analysis applications relating to organizational or individual performance monitoring and evaluation from quantitative perspective.
- Responding to routine queries/ enquires, making available procedural details referring to the monitoring and evaluation prescribed guidelines.
- Produce monitoring and evaluation systems, tools and procedures for effective and efficient departmental performance monitoring and evaluation.
- Obtaining information on system procedures relating to the information requirements and timelines for receiving and processing monitoring and evaluation outcomes.
- Department: Performance Monitoring & Evaluation Unit
- Reason for leaving: Internal Rotation
Inservice training
KwaZulu-Natal Department of health (Addington chc)
06.2012 - 12.2012
- Department: Administration (letter attached)
Tutor
Durban University of Technology
01.2011 - 01.2012
- Department: Public management and economics
Education
Bachelor’s Degree - Public Management
Durban University of Technology
01.2014
National Diploma - Public Management
Durban University of Technology
01.2013
Matric Senior Certificate - undefined
Udumo High School
01.2009
Skills
Computer Skills: 2007 to 2013 Microsoft such as:-MS Word - MS Access - MS Outlook - MS Power point, MS Excel - Internet and Email
Personal Attributes: Planning and organizing skills, Change Management, Communication Skills, (Verbal and Non-Verbal), Organisational awarenessess Ability to work under Extreme pressure
Timeline
IPMS & EVALUATIONS OFFICER
Mandeni Local Municipality
04.2024 - Current
Principal Clerk
EThekwini Municipality
04.2016 - 10.2021
Part time lecturer
Umfolozi TVET College
06.2015 - 05.2016
Trainee Performance Monitoring Evaluation Officer
EThekwini Municipality
06.2014 - 05.2015
Trainee Performance Monitoring Evaluation Officer
EThekwini Municipality
06.2013 - 05.2014
Inservice training
KwaZulu-Natal Department of health (Addington chc)
06.2012 - 12.2012
Tutor
Durban University of Technology
01.2011 - 01.2012
National Diploma - Public Management
Durban University of Technology
Matric Senior Certificate - undefined
Udumo High School
Bachelor’s Degree - Public Management
Durban University of Technology
References
- Nomhle Ndlovu, HR Manager,Nomhle.ndlovu@mandeni.gov.za.gov.za, 032 456 8273, Mandeni local Municipality, Department: Performance Monitoring and Evaluation Unit
- Vusi Zulu, Director-Corporate Services, vusi.zulu@mandeni.gov.za,032 456 8219, Mandeni local Municipality
- Simphiwe Dotshe, Manager, Simphiwe.dotshe@durban.gov.za, 031 322 8287, eThekwini Municipality, Department: Performance Monitoring and Evaluation Unit
- Prof N, Dorasamy, Dean of Student, Ndorasamy@dut.ac.za, 031 373 2000, 1785, Department of management sciences
- Mrs STS, Ngidi, ngidis.umfric@feta.gov.za, 032 559 6555, Umfolozi TVET college, Department: Business Studies
ADDITIONAL TRAININGS
- Name of the Course: Evaluations Training
Institution: National Department of Monitoring and Evaluation
Date: 2017-06-05 to 2017-06-09
- Name of the Course: Improving Service Delivery
Durations: Two days
Institution: eThekwini Municipal Academy
Date: 2018-08-05 to 2018-08-06
- Name of the Course: Effective Report Writing
Durations: Two days: 2018-07-15 to 2018-07-17
- Name of the Course: Effective Public Speaking and Presentation Skills
Durations: Four Days: 2021-03-25 to 2021-03-29
- Name of the Course: Microsoft outlook
Dates: 2016-06-13 to 2016-06-14
- Name of the Course: Microsoft Excel level one and two
Dates: 2019-06-14 to 2019-06-15