Qhubekani Sikhosana
Johannesburg
Summary
Professional with extensive experience in customer service and hospitality, excelling in communication and creative problem-solving. Demonstrated ability to multitask effectively while ensuring high standards of cleanliness and proper dish handling. Proficient in sales techniques, customer relationship management, and cash handling, with a strong track record of working under pressure. Knowledgeable in liquor laws and portion control, aiming to enhance customer satisfaction and operational efficiency in a fast-paced environment.
Overview
10
10
years of professional experience
Work history
Assistant Waiter
MSC Cruises
Durban, KwaZulu-Natal
01.2024 - 02.2026
- Serving guests
- Keeping track of orders from the kitchen to the restaurant
- Clearing tables and ensuring that they are clean at all times
- Making sure the guests are satisfied with the customer service
- Demonstrated professionalism and politeness whilst interacting with customers, improving overall restaurant reputation.
- Helped maintain inventory of supplies to avoid shortages during busy periods.
- Took accurate food and drink orders for fewer mistakes and faster service times.
- Maintained cleanliness and orderliness of dining area for enhanced customer experience.
Gallery Attendant
The Point Hotel
Cape Town, Western Cape
01.2021 - 01.2023
- Cleaning
- Stocking
- Supplying designated facility areas.
- Monitored performance of all galley sanitation.
- Observe proper waste handling
- Conducted informative tours, enriching visitor understanding of exhibited art pieces.
- Facilitated artwork transportation arrangements meticulously during exhibition changeovers.
- Assisted with event organisation tasks, facilitating successful events.
- Liaised effectively with artists, curators, and conservators for successful exhibition installations.
Utility Cleaner
Rocco Mamas
Cape Town, South Africa
01.2019 - 01.2021
- Perform all the tasks according to the guidelines and regulations.
- Cleaning all food preparation work areas
- Galley, dishes and pot washers.
- Adhered strictly to safety guidelines whilst performing cleaning tasks, minimising risk of accidents on site.
Gallery Attendant
Intercontinental Hotel
Cape Town, South Africa
01.2016 - 01.2019
- Maintaining
- Sanitary standards.
- Kitchen work early to ensure
- Sweeping and mopping floors.
- Cleaning dishes
Education
High School Certificate - High School
Marist Brothers High School
ZimbabweCertificate of Higher Education - International Bartender Certificate
Tiexa Devote International Training Institute
South Africa 08.2025 - 12.2025
Skills
- Excellent Customer Service
- Good Communication Skills
- Creative Thinking and Innovative
- Ability to Multitask
- Time Management
- Great Interpersonal Skills
- Restaurant cleanliness maintenance
- Proper dish handling
- Leadership and Teamwork
- Ability to Work under pressure, with none or minimum supervision
- Liquor laws understanding
- Portion control understanding
References
- The Manager, rbmuchenjekwi@gmail.com, +27377831665, The Point Hotel
- The Manager, kamotopercy@gmail.com, +273773337087, Rocco Mamas
Timeline
Certificate of Higher Education - International Bartender Certificate
Tiexa Devote International Training Institute
08.2025 - 12.2025
Assistant Waiter
MSC Cruises
01.2024 - 02.2026
Gallery Attendant
The Point Hotel
01.2021 - 01.2023
Utility Cleaner
Rocco Mamas
01.2019 - 01.2021
Gallery Attendant
Intercontinental Hotel
01.2016 - 01.2019
High School Certificate - High School
Marist Brothers High School