Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Qhama Makubalo

Matriculant
King William's Town,EC

Summary

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Overview

3
3
years of professional experience

Work History

Receptionist

Hands On Body
01.2021 - 12.2023
  • Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Collaborated with management to improve internal processes and procedures for better workflow optimization.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
  • Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
  • Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.

Education

No Degree - Water And Sanitation

Lovedale TVET College
King William's Town, Zwelitsha , South Africa
04.2001 -

Matric

St Thomas Private School
King William's Town, South Africa
12.2018

Skills

  • File Management
  • Project Coordination
  • Clerical Support
  • Scheduling
  • Technical Support
  • Customer/Client relations
  • Document Control
  • Data inputting
  • Greeting and Seating Clients
  • Active Listening
  • Adaptability
  • Self Motivation

Interests

Arts

Chess

Photography

Science

Timeline

Receptionist

Hands On Body
01.2021 - 12.2023

No Degree - Water And Sanitation

Lovedale TVET College
04.2001 -

Matric

St Thomas Private School

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