Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Focused and communicative individual possessing superb data entry, time management and customer service skills. Offering 8 years+ of experience providing quality administrative support to clients.
Hi, I’m
Qaanita Jacobs
Virtual Assistant
Cape Town
Summary
Overview
22
years of professional experience
Work History
Classy Events Cape Town
Virtual Assistant
12.2010 - Current
Job overview
- Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.
- Enabled successful project execution with thorough market research, competitor analysis, and industry insights.
- Boosted team morale with proactive communication skills that fostered a positive work environment.
- Promoted company values through consistent representation of brand voice in all written communications.
- Responsible for smooth sailing the life of my employer, manage diary, schedule flights, secure accommodation to his preferences, ensure availability around the clock for his convenience, amoungst all others.
Boston Business College Cape Town
Floor Manager, Admin Manager & Vice Principal
05.2002 - 05.2005
Job overview
- Streamlined inventory management with accurate tracking and timely replenishment of stock.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Created an inclusive workplace atmosphere that fostered teamwork among employees of diverse backgrounds.
- Conducted regular performance reviews for team members, setting clear expectations and providing career development guidance.
- Assisted in class and subject tutorials for learners.
- Managed and maintained 600 learners with addressing their parents and whichever concerns arised.
Education
Boston Business College Cape Town
Business Management from Business Management, Administration And Public Relations
11.2002
University Overview
Atlantis Secondary School Cape Town
Grade 12 from Matric
11.2000
University Overview
Skills
Executed travel arrangements by researching and booking flights and accommodations
Timeline
Virtual Assistant
Classy Events
12.2010 - Current
Floor Manager, Admin Manager & Vice Principal
Boston Business College
05.2002 - 05.2005
Boston Business College
Business Management from Business Management, Administration And Public Relations
Atlantis Secondary School
Grade 12 from Matric
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