Puseletso Monosi
Vosloorus
Summary
As a recent graduate in Communication Science with a strong passion for communication, I am eager to embark on a career in the dynamic field of communications through an entry-level position or internship. I aim to dive into diverse areas such as public relations, internal communications, media relations, Advertising, digital communications, and marketing. Equipped with a strong understanding of social media trends and SEO practices, I am confident in my ability to enhance your organisation's communication strategies. I demonstrate adaptability to emerging communication trends and tools and possess a flair for creating engaging and informative content.
Overview
3
3
years of professional experience
1
1
Certification
Work History
CUSTOMER SALES REPRESENTATIVE/ SALES PROMOTER
AGRO-SERVE (PTY) LTD EFEKTO & WONDER
09.2016 - 03.2020
- Described product highlights and benefits to help guide purchasing decisions.
- Assisted call-in customers with questions and orders.
- Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Education
Bachelor of Arts - Communication Science
University of South Africa
Pretoria, South Africa04-2024
High School Diploma -
Thuto-Mfundo Adult Learning Center
Johannesburg, South Africa06-2018
Skills
- Writing/ Copy Writing
- Editing
- Technical Tools (Microsoft Office Suite, Adobe Creative Suite, Mailchimp, Canva, Google Analytics, WordPress)
- Email Marketing
- Exceptional communication
- Communication Techniques (Public Speaking, Press Release Writing, Corporate Communication, Strategic Communication, Crisis Management, Internal Communication)
- Point-of-sale system
- Customer engagement
- POS systems
Hobbies
- Reading
- Writing
- Watching Reality Shows
- Art Viewing
Languages
English
Upper intermediate (B2)
Sesotho
Upper intermediate (B2)
Reference
Katlego Grace Thaba
Company-Millionsworth Public Relations
Status- Mentor
+27837150806| gracethaba98@gmail.com
Matshidiso Mbele
Company- Agro-Serve (Pty) Ltd
Status- Previous Supervisor
+27712341835 | mbelediva@gmail.com
Certification
DIGITAL AND SOCIAL MEDIA MARKETING
ISSUED JANUARY 2024 ANTINGI (HTTPS://WWW.ATINGI.ORG/)
CREDENTIAL ID: 43989376 04PM\
PUBLIC RELATIONS OXFORD HOME STUDY COLLEGE
ISSUED JANUARY 2024
OXFORD HOME STUDY ( https://www.oxfordhomestudy.com/COURSES/ONLINE-PR-COURSES/FREE%02PUBLIC-RELATIONS-COURSES-ONLINE%20)
PRINCIPLED CENTRED LEADERSHIP PRINCIPLED CENTRED LEADERSHIP
VUKUZANI EDUCATION AND TRAINING (PTY) LTD
1996-016156-07VUKUZANI EDUCATION AND TRAINING (PTY) LTD 1996 -016156- 07
ISSUED AUG 2013
CREDENTIAL ID 300810/2013
Drivers Licence
None
Timeline
CUSTOMER SALES REPRESENTATIVE/ SALES PROMOTER
AGRO-SERVE (PTY) LTD EFEKTO & WONDER
09.2016 - 03.2020
Bachelor of Arts - Communication Science
University of South Africa
High School Diploma -
Thuto-Mfundo Adult Learning Center
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