Puseletso Mahalefa
Midrand Kyalami
Summary
Experienced in customer service with a strong emphasis on effective communication and engagement. Demonstrated ability to handle cash transactions accurately while providing assistance to clients, ensuring a positive shopping experience. Volunteering experience highlights commitment to community involvement and active participation in team-oriented environments. Proficient in utilizing computer systems for point of sale operations and adept at maintaining safety compliance during daily activities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
SHOP ASSISTANCE
ACKERMANS WOODMEAD
01.2020 - Current
- Good communication skills
- Highly active and volunteering
- Computer skills (was a very good cellular department helper)
- Fast Learner
- Ability to make phone calls and receive calls from clients
- Customer service
Security Officer
Ditsala Protection service
Johannesburg
03.2024 - 12.2024
- Monitored surveillance cameras and responded to suspicious activity.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Adhered to post orders while maintaining a visible presence around the property.
Education
GRADE 12 - SETSWANA, MATHEMATICAL LITERACY, ENGLISH, ACCOUNTING, ECONOMICS, BUSINESS STUDIES, LIFE ORIENTATION
MMAMETLHAKE SECONDARY SCHOOL
12.2020
Skills
- Good communication skills
- Highly active and volunteering
- Computer skills
- Fast Learner
- Ability to make phone calls and receive calls from clients
- Customer service
- Point of sale
- Cash handling
- Sales techniques
- Customer engagement
- Seasonal promotions
- Merchandising displays
- Stock replenishment
- Safety compliance
- Active listening
- Excellent written and verbal communication
- Customer needs assessment
- Staff support
- Display design
Certification
- Security Registration, 0202045994086, 4656319, 03/08/24, B, 03/08/24, 03/07/26, 19625780
- Security Course, PUSELETSO KAGISO MAHALEFA, 0202045994086, 06/01/21
References
- ACKERMANS WOODMEAD, +27 (73) 498-6191
- PRINCIPAL, +27 79 115 8462
Languages
- SETSWANA
- ENGLISH
National Senior Certificate
PUSELETSO KAGISO MAHALEFA, 0202045994086, 4, 3, 3, 3, 2, 2, 62037 44040032, 12/2020
Personal Information
- ID Number: 0202045994086
- Gender: MALE
- Nationality: SOUTH AFRICAN
- Marital Status: SINGLE
Languages
English
First Language
Tswana
Advanced
C1
Isizulu
Elementary
A2
Timeline
Security Officer
Ditsala Protection service
03.2024 - 12.2024
SHOP ASSISTANCE
ACKERMANS WOODMEAD
01.2020 - Current
GRADE 12 - SETSWANA, MATHEMATICAL LITERACY, ENGLISH, ACCOUNTING, ECONOMICS, BUSINESS STUDIES, LIFE ORIENTATION
MMAMETLHAKE SECONDARY SCHOOL