Pumza Mbokodi
Bloemfontein
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
3
3
Languages
Work History
Financial Advisor
Liberty Life
Bloemfontein
03.2022 - 02.2023
- Monitored economic conditions regularly, adjusting financial plans as necessary for optimal results in various market environments.
- Ensured compliance with industry regulations and company policies while serving clients'' best interests.
- Identified opportunities for business growth by networking, attending industry events, and generating referrals from satisfied clients.
- Increased client satisfaction by providing personalized financial advice and investment strategies.
- Worked closely with insurance providers to assess suitable coverage options tailored to individual client requirements for risk management purposes.
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
Cashier
Incredible Connections
Johannesburg
09.2019 - 01.2021
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
Receptionist Administrator
Delacasa Properties
01.2017 - 10.2019
- Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
- Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
- Streamlined office operations for increased productivity by organizing and maintaining physical and digital filing systems.
- Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.
- Assisted in the planning and execution of company events for improved employee morale and client relations.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
Education
High School Diploma -
CTU Training Solutions
Bloemfontein 04.2001 -
High School Diploma -
DR Viljoen High School
Bloemfontein 04.2001 -
Skills
Customer Service
Cash Handling
Document Management
Problem-solving abilities
Teamwork and Collaboration
Microsoft Office
Phone and Email Etiquette
Problem-solving aptitude
Interpersonal Communication
Timeline
Financial Advisor
Liberty Life
03.2022 - 02.2023
Cashier
Incredible Connections
09.2019 - 01.2021
Receptionist Administrator
Delacasa Properties
01.2017 - 10.2019
High School Diploma -
CTU Training Solutions
04.2001 -
High School Diploma -
DR Viljoen High School
04.2001 -