Summary
Overview
Work History
Education
Skills
Accomplishments
Language Proficiencies
Sa Id
Personal Information
Interests
Reading, Hiking, Music, Blogging, Writing, Volunteering, Mentoring and team building
References
Timeline
Pumeza Bente

Pumeza Bente

Accounts Receivable Specialist
Amanzimtoti

Summary

I am a seasoned and detail-oriented credit risk analyst and controller with extensive experience in evaluating financial data and assessing the creditworthiness of business partners, including customers and suppliers, to safeguard company assets. Proven track record in implementing robust credit risk management strategies and designing effective internal control processes that enhance financial stability and minimize risk exposure. Utilize data analysis and modeling to empower businesses with informed decision-making capabilities. Strong leadership and communication skills focused on fostering regulatory compliance and ensuring strict adherence to policies and management guidelines, while prioritizing business continuity. Blend analytical thinking with strategic planning to deliver value by aligning risk management with overall business objectives. Experience in cross-company and cross-divisional support functions. Demonstrated leadership abilities, strategic planning expertise, and problem-solving acumen. Assist senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

Overview

18
18
years of professional experience
4048
4048
years of post-secondary education
2
2
Languages

Work History

Assistant Manager: Credit Risk

Toyota Tsusho Africa
04.2023 - Current
  • Manage and mitigate credit risk for accounts receivable and payable, ensuring compliance with policies and maintaining healthy cash flow while overseeing credit assessments, policy adherence, and team performance
  • Prepare presentations for credit committee meetings
  • Prepare and submit AR forecast to CFO, FM, and Treasury
  • Evaluate the creditworthiness of potential and existing business partners by analyzing financial statements, credit reports, payment histories, and other relevant data
  • Use credit scoring models and risk rating systems to assess risk levels
  • Develop and implement strategies to minimize credit risk, including setting credit limits, collateral requirements, and other risk mitigation measures
  • Monitor and manage the overall credit risk exposure of the organization
  • Develop and maintain credit risk policies, procedures, and guidelines that align with regulatory requirements and industry standards
  • Ensure that credit risk management practices are adhered to by the organization
  • Ensure compliance with all relevant regulations and guidelines set by regulatory bodies
  • Stay updated on changes in regulations and adjust risk management strategies accordingly
  • Prepare detailed risk assessment reports and presentations for senior management, risk committees and sales teams
  • Communicate risk management strategies to management
  • Continuously improve credit risk models and validation processes
  • Work closely with other departments such as finance, legal, and operations to ensure a comprehensive approach to credit risk management
  • Provide guidance and training to junior credit controllers and other team members on credit control/ risk-related matters
  • Regularly review and monitor the performance of credit exposures and adjust strategies as needed to minimize losses
  • Manage and maintain internal controls
  • Manage projects relating to credit risk and process improvements
  • (KAIZEN)
  • Manage master data for AR and AP
  • Implement and manage business control activities
  • Manage and monitor credit risk insurance (CGIC)

Credit Controller

Toyota Tsusho Africa
Durban, KwaZulu Natal
04.2019 - 03.2023
  • Accounts receivable management and cash collections across 4
    companies
    • Business partner onboarding (customer and suppliers)
    • Internal Controls and regulatory compliance
    • Effective team collaboration & cross divisional support
  • Collaborated with other departments to resolve billing errors, ensuring timely payment from clients.
  • Responded to disputes calmly and applied logical, knowledgeable approaches to devise solutions.
  • Supported sales teams by providing accurate credit information for new and existing customers.
  • Increased collection rates through proactive account management and regular follow-ups with clients.
  • Reduced overdue debt by closely monitoring customer accounts and taking prompt action on outstanding payments.
  • Consistently met or exceeded targets set for reducing outstanding balances while adhering to strict deadlines.
  • Assisted in maintaining a healthy cash flow by promptly identifying and addressing potential credit risks.
  • Devised collection recovery strategies to resolve customer issues and delinquent cases.
  • Supported the financial health of the business through diligent oversight and prompt action on any deviations from established credit control guidelines.
  • Minimized bad debts by conducting thorough credit assessments for new clients and regularly reviewing existing client profiles.
  • Improved cash flow by implementing efficient credit control policies and procedures.
  • Facilitated the resolution of complex customer disputes, working closely with internal stakeholders to achieve mutually beneficial outcomes.
  • Ensured compliance with relevant financial regulations and legislation in all credit control activities.

Administrator

Toyota Tsusho Africa
07.2017 - 03.2019
  • A full list of the duties is available on request

General Manager

Ithunga Development (NGO)
01.2007 - 12.2016
  • Overall management of the NPO, including allocation of its funds and resources, Managing projects (privately and Government funded projects, payment to beneficiaries and suppliers, management of all training and skills development initiatives, project proposals and audits

Education

ICM PROFESSIONAL DESIGNATION - CREDIT PROFESSIONAL

Institute of Credit Management

CIMA- Operational Level - Management Accounting

SACOB

Management Accounting: The CIMA qualification is globally recognized and equips finance professionals with the skills needed to support business management and strategic decision-making.

Credit Management 1 to 5 - undefined

Institute of Credit Management
01.2020 - 12.2020

Certificate in Commercial & Contract Law - undefined

UCT GET SMARTER

Matric - undefined

Rocklands High School
01.2002 - 12.2002

Skills

SAP ECC

Accomplishments

  • Toyota Tsusho Compliance Committee Member: Current
  • S4HANA Super user
  • Successfully reduced DSO by 15% over 12 months by implementing stricter credit control procedures and improving collection process.
  • Improved company cashflow and working capital by collecting payments for not yet due invoices.
  • Successful debt recovery from delinquent customers bringing accounts up to date with renegotiated payment terms.
  • Successfully recovered over 80% of funds due from a tier 1 supplier, reducing overdue debt to just under 20 million.
  • Put in place measures for successful risk management and strategies protecting organization and employees.
  • Documented a process for successful business partner onboarding and used this tool for training multiple divisions.
  • Since taking over the organization's credit insurance in 2019, there have been no claims, but rather the organization has received bonuses.
  • Negotiated reduced premiums on credit risk cover.
  • Assisted the procurement department to draft a procurement policy.
  • Successfully led the Credit Risk division to meet their targets.
  • Successfully implemented long-term solutions for effective credit risk management and monitoring (KAIZEN).

Language Proficiencies

Professional, Home language and professional, Additional language

Sa Id

8401011490085

Personal Information

  • Dependents: 1
  • Notice Period: One Month
  • Driving License: C1 with own transport
  • Marital Status: Single

Interests

Reading, Hiking, Music, Blogging, Writing, Volunteering, Mentoring and team building

Reading, Hiking, Music, Blogging, Writing, Volunteering, Mentoring and team building

I am a firm believe that our attitudes determine the outcome of mostly everything that we do.

References

Ms. Siphumelele SHELEMBE

Finance Manager

Honda Motor Southern Africa

Siphu.shelembe@gmail.com

066 295 6558


Mr. Jean GRANDMAISON

Former General Manager: Risk & Compliance

Toyota Tsusho Africa/ CFAO Holdings

Tel No: 082 778 0489

jean@g-corecapital.co.za

Timeline

Assistant Manager: Credit Risk - Toyota Tsusho Africa
04.2023 - Current
Institute of Credit Management - Credit Management 1 to 5,
01.2020 - 12.2020
Credit Controller - Toyota Tsusho Africa
04.2019 - 03.2023
Administrator - Toyota Tsusho Africa
07.2017 - 03.2019
General Manager - Ithunga Development (NGO)
01.2007 - 12.2016
Rocklands High School - Matric,
01.2002 - 12.2002
UCT GET SMARTER - Certificate in Commercial & Contract Law,
Institute of Credit Management - ICM PROFESSIONAL DESIGNATION, CREDIT PROFESSIONAL
SACOB - CIMA- Operational Level , Management Accounting

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