Hi, I’m
Pumelele Ngcungama
Child And Youth Practitioner
Cape Town
Summary
A highly conscientious social service professional and aspiring Project Manager. Experienced in working in challenging environments and demonstrated natural leadership. Always willing to get involved, set goals and engage in action oriented behaviors. Excited about the opportunity to take the next career step.
Overview
5
years of professional experience
9
years of post-secondary education
1
Certification
3
Languages
Work History
Vulamasango CYCCCape Town
Senior Child and Youth Care Worker
07.2022 - Current
Job overview
- Implementation of planned developmental, recreational and therapeutic programmes.
- Oversee access of residents to medical services
- Basic life space work, continuous supervision and facilitating shift handover
- Undertaking inspections during shifts and reporting on incidents and problems identified
- Performing administrative tasks i.e., oversee the completion of daily registers e.g. Log books, medication registers, incident reports
- Ensuring that attendance registers are signed and kept up to date.
- Ensuring continuous professional development of staff and self.
- Form part of the Multi Disciplinary Team.
- Lead group and individual counseling sessions to provide support to young people.
- Evaluated needs of youth and outlined measures to address.
- Aided with crisis intervention by redirecting negative behaviors and offering counseling and support.
NACCWCape Town
Mentor Supervisor
02.2022 - 04.2022
Job overview
- Providing psychosocial support to orphaned and vulnerable learners who have been identified as at risk of dropping out of school
- Providing Life space counseling
- Mentoring and supervise CYCWs
- Maintain stakeholder relations
- Monitor the implementation of case management approach and ensure effective follow up/referral
- Conducted in-service training and orientation to the team of CYCWs
- Provided support in difficult and sensitive cases
- Provided technical program support to Implementing Partners in the implementation of programme.
NACCWCape Town
Quality Assurance Officer
10.2021 - 11.2021
Job overview
- Provided technical program support to Implementing Partners in implementation of programme
- Managed program quality assurance aspects of the implementation of Isibindi Impilo model
- Developed and improve SOPs, Field Guide and Job Aides
- Provided technical support, on site and virtually to implementing partners
- Conducted needs assessment on knowledge and skill required of CYCWs and supervisors
- Prepared plans for gaps in quality of services
- Capacity building of implementing partners and program teams
NACCWCape Town
Senior Mentor
02.2021 - 09.2021
Job overview
- Oversaw hosting of program at site level Responsible for the continuous professional development of the mentor team
- Provided technical support on programmatic components.
- Managed and supervised a team of 6 mentors and 55 Child and Youth Care Workers
- Provided consultative, on-line and distant supervision to mentors
- Conducted Quality Assurance processes
- Participated in performance appraisals of Mentor team
- Designed and conducted relevant in-service training for mentor team.
NACCWHammanskraal
Mentor
11.2020 - 02.2021
Job overview
- Provided psychosocial support to orphaned and vulnerable learners who have been identified as at risk of dropping out of school
- Providing Life space counseling
- Mentored and supervised CYCWs
- Maintained stakeholder relations
- Monitored the implementation of case management approach and ensure effective follow up/referral
- Conducted in-service training and orientation to the team of CYCWs
- Supported in difficult and sensitive cases
- Provided technical program support to Implementing Partners in the implementation of programme.
NACOSAPort Shepstone
Child and Youth Care Supervisor
05.2020 - 09.2020
Job overview
- Analyzed M&E data to inform decision-making on the provision of project support & management
- Analyzed project needs & develops strategies to meet these
- Planned, attended and facilitated relevant stakeholder meetings
- Conducted in-service training
- Ensured adequate records are maintained and compiled for the coordinator for reporting
- The development and monitoring of Child & youth care workers schedule, planned and implemented programs and managed resources effectively
- Facilitated staff meetings, provided support and direction to care workers regarding child development
- Maintained adequate liaison with the appropriate agencies, professional associations and other child care programs in the cluster.
ICESA COLLEGEDurban
Lecturer
03.2019 - 03.2020
Job overview
- Conducted lecturers
- Designed and implemented lesson plans
- Responsible for setting and moderating tests and examinations
- Assessments and moderation Responsible for upgrading study guides/course work materials
- Completed administration.
MPC ConnectDurban
Language Consultant
10.2018 - 02.2019
Job overview
- Online English Tutoring to foreign students
- Provided teaching services to both adult and young students
- Used E-learning programs
- Engaged with international community
- Planned lessons and managed time efficiently
- Planning, preparing and delivering lessons
- Preparing teaching materials
- Helping pupils improve their listening, speaking, reading and writing skills via individual and group sessions
- Checking and assessing pupils' work
St Martins Child and Youth Care CentreDurban
Child and Youth Care Worker
11.2017 - 10.2018
Job overview
- Evaluated needs of youth and outlined measures to address.
- Completed clear and concise documentation of youth behavior and actions.
- Provided a professional service to meet holistic developmental needs of young people.
- Participated in the developmental assessment process.
- Implemented Individual developmental plans (IDP).
- Responsible for the designing, planning and facilitating developmental programs for young people.
- Provided support for educational needs, psychological, emotional well-being and social reintegration of young people.
Education
UNISACape Town
Post Graduate Diploma from Project Management
02.2023 - Current
Durban University of TechnologyDurban, South Africa
BTech from Child and Youth Development
01.2013 - 11.2016
Marburg Secondary SchoolPort Shepstone, South Africa
Matric
01.2008 - 12.2012
Skills
Team training and developmentStrategic planningReport writingMicrosoft WindowsTherapeutic Counselling
Child Protection
Advanced problem solving
Certification
HIV Counselling
Availability
See my work availability
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Available
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tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
UNISA
Post Graduate Diploma from Project Management
02.2023 - Current
Senior Child and Youth Care Worker
Vulamasango CYCC
07.2022 - Current
Mentor Supervisor
NACCW
02.2022 - 04.2022
Quality Assurance Officer
NACCW
10.2021 - 11.2021
Senior Mentor
NACCW
02.2021 - 09.2021
Mentor
NACCW
11.2020 - 02.2021
Child and Youth Care Supervisor
NACOSA
05.2020 - 09.2020
HIV Counselling
11-2019
Lecturer
ICESA COLLEGE
03.2019 - 03.2020
Language Consultant
MPC Connect
10.2018 - 02.2019
Child and Youth Care Worker
St Martins Child and Youth Care Centre
11.2017 - 10.2018
Durban University of Technology
BTech from Child and Youth Development
01.2013 - 11.2016
Marburg Secondary School
Matric
01.2008 - 12.2012