Pule Ben Biyongo
4187 Ghost Fish Street , Midrand Johannesburg,GP
Summary
Dynamic security professional with extensive experience at JC Security Group, excelling in risk assessment and incident management. Proven track record in tactical planning and client relationship management, leading high-stakes operations and training teams to enhance performance. Adept at developing effective strategies that ensure safety and compliance across diverse environments.
Overview
10
10
years of professional experience
Work History
Tactical Armed Escort - Manager
JC SECURITY GROUP PTY LTD
01.2019 - Current
- Position Held High-Risk Freight Protection: Manage and oversee armed escort operations for high-value and sensitive freight.
- Coordinate and lead high-risk responses to incidents, ensuring rapid and effective action.
- Goods in Transit, safeguard high-value goods during transit by implementing escort strategies and risk-mitigation measures.
- Escort operations, plan, manage, and execute the escorting of trucks from point A to designated client destinations, ensuring safe delivery.
- Incident Investigation, conduct investigations into hijacked or compromised trucks, including coordinating with law enforcement and opening cases at the police station.
- Crime Scene attendance, respond to and attend crime scenes, manage evidence collection, incident reporting, and liaison with relevant authorities.
- Website: www.jcsecurity.co.za
Operations Manager
JC SECURITY GROUP
Johannesburg
01.2016 - Current
- Position Held: Site Supervision; conduct day and night site visits across all allocated areas to monitor performance, compliance, and operational standards.
- Attend to incidents, conduct on-scene investigations, and liaise with local police stations to open dockets where necessary.
- Client relations involve visiting clients regularly and attending weekly meetings to review and evaluate monthly KPIs.
- Compile and submit detailed incident reports, weekly summaries, monthly reports, site rosters, and actual deployment reports.
- Legal compliance, provide evidence in court when required, and ensure the application of legal aspects within the security environment.
- Problem solving, addressing and resolving complaints, concerns, and operational problems effectively.
- KPI evaluations: conduct monthly KPI evaluations for both clients and sites, ensuring targets are met.
- Risk & Compliance, complete risk assessments, and develop/update Standard Operating Procedures (SOPs) for sites.
- Training and Development provide training and mentorship to security guards in line with their job descriptions and company standards.
- Auditing: conduct regular site audits on equipment to ensure functionality, compliance, and readiness.
- Oversee security operations across a diverse portfolio of 42 sites, including retail stores, commercial buildings, residential complexes, industrial properties, and hotels.
- Website: www.jc-group.co.za.
Tactical Officer
Hi ZONE SECURITY
01.2019 - 12.2019
- Position Held Perform the role of a Tactical Officer, responding promptly to alarms, panic activations, and emergency situations.
- Conduct supervisory duties by visiting sites both during the day and night to ensure compliance and operational efficiency.
- Respond to tower light alerts and attend to network-related issues as required.
- Prepare and submit reports, including incident reports, investigation reports, weekly operational reports, and monthly summaries.
- Provide training and guidance to security guards in line with their job descriptions and operational requirements.
Armed Reaction Officer
GHOST SQUAD TACTICAL
01.2018 - 12.2018
- Position Held Patrolling the premises.
- Respond promptly to alarms, panic signals, and emergency situations to ensure safety and quick resolution.
- Provide training and guidance to security guards in line with company policies, procedures, and their job descriptions.
Armed Reaction officer
SIRIUS RISK MANAGEMENT
01.2016 - 01.2018
- Position Held Area Supervisor by overseeing operations and attending to client and site-related complaints.
- Respond promptly to alarms, panic signals, and emergency situations to ensure safety and quick resolution.
- Provide training and guidance to security guards in line with company policies, procedures, and their job descriptions.
- Compile and submit reports, including incident reports, investigation reports, weekly operational reports, and monthly performance reports.
- Website: www.siriussecurity.co.za
Education
Grade A - Security Course
Training Academy
Johannesburg 01.2024
High School Diploma -
Nosa College
Johannesburg 01.2024
Grade E, D, C, B & Reaction Course -
PSIRA CERTIFICATE
Johannesburg01.2021
Grade B - Security Course
KGN Security Training Centre
JOHANNESBURG01.2018
Reaction Course -
KGN Security Training Centre
JOHANNESBURG01.2018
High School Diploma -
DAVE GUNS Training Academy
Johannesburg01.2018
Grade E, D, C - Security Course
ZABALAZA Training Academy
Johannesburg01.2016
GRADE 11 - ENGLISH FAL, HISTORY, GEOGRAPHY, ECONOMICS, PHYSICAL SCIENCE, BUSINESS STUDIES, LIFE ORIENTATION
JW SAINTS TECHNICAL COLLEGE
Johannesburg01.2010
Skills
- Risk assessment
- Incident management
- Tactical planning
- Escort operations
- Legal compliance
- Client relationship management
- Training and development
- Performance evaluation
- Problem solving
- Leadership skills
- Attention to detail
- Report writing
- Stakeholder management
- Situational awareness
- Team collaboration
- Emergency response
- Data analysis
- Financial management
- Risk management
- Trend analysis
- Project planning
- Conflict resolution
- Product management
- Operations management
- Strategic planning
- Project management
- Effective communication
- Business planning
- Documentation and reporting
- Safety procedures
- Shift scheduling
- Recruiting and interviewing
- Staff training and development
- Policy and procedure development
- Performance evaluations
- Customer relationship management (CRM)
- Performance management
- Workforce management
- Team leadership
Dependants
2
Contact Numbers
+27 (0) 71 726 8562, +27 (0) 67 165 8458
puleben.biyongo@gmail.com
Drivers Record
YES- CODE 10 (C1)
Health Condition
EXCELLENT
Languages
- ENGLISH
- N/S SOTHO
- ISIZULI
- XHOSA
- NDEBELE
Ethnic Group
ZULU
Personal Information
- ID Number: 921114 5143 081
- Criminal Record: NONE
- Gender: MALE
- Nationality: SOUTH AFRICAN
- Marital Status: SINGLE
Languages
English
Proficient (C2)
C2
References
References available upon request.
Timeline
Tactical Armed Escort - Manager
JC SECURITY GROUP PTY LTD
01.2019 - Current
Tactical Officer
Hi ZONE SECURITY
01.2019 - 12.2019
Armed Reaction Officer
GHOST SQUAD TACTICAL
01.2018 - 12.2018
Operations Manager
JC SECURITY GROUP
01.2016 - Current
Armed Reaction officer
SIRIUS RISK MANAGEMENT
01.2016 - 01.2018
Grade A - Security Course
Training Academy
High School Diploma -
Nosa College
Grade E, D, C, B & Reaction Course -
PSIRA CERTIFICATE
Grade B - Security Course
KGN Security Training Centre
Reaction Course -
KGN Security Training Centre
High School Diploma -
DAVE GUNS Training Academy
Grade E, D, C - Security Course
ZABALAZA Training Academy
GRADE 11 - ENGLISH FAL, HISTORY, GEOGRAPHY, ECONOMICS, PHYSICAL SCIENCE, BUSINESS STUDIES, LIFE ORIENTATION
JW SAINTS TECHNICAL COLLEGE