Pule Molosiwa
Klippoortjie,south africa
Summary
Results-oriented professional with expertise in sales, merchandising, and store operations. Demonstrated success in staff leadership and development, alongside strong customer and stakeholder relationship management. Skilled in promotional planning, stock control, and loss prevention, with a proven ability to solve problems and make effective decisions. Recognized for attention to detail and a strong focus on achieving goals.
Overview
26
26
years of professional experience
Work history
Store Manager
Dis-Chem Pharmacy
01.2003 - 01.2025
- Managed full store operations across multiple locations, overseeing sales, stock, merchandising, customer service, and staff performance.
- Led and supervised large teams, including supervisors, merchandisers, cashiers, and department staff.
- Drove sales growth by ensuring effective ordering, stock availability, forward share, and strong execution of promotions.
- Ensured correct implementation of planograms, model stock levels, and display standards.
- Built strong relationships with store management and floor staff, ensuring smooth operations.
- Monitored slow/fast-moving lines, out-of-stocks, and returns; implemented corrective actions.
- Maintained high compliance with operational standards, audits, and administrative procedures.
- Coached and mentored teams on sales priorities, merchandising requirements, and customer service.
- Managed new product launches, ensuring proper listing, ranging, and speed-to-shelf.
- Delivered consistently high store scores through operational discipline and excellence.
- Implemented promotional displays to increase product visibility and sales.
- Ensured high levels of customer satisfaction with proactive interaction and prompt issue resolution.
- Collaborated with upper management in strategic planning, contributing valuable insights from ground level operations.
- Monitored inventory levels consistently to avoid stock shortages or overages.
- Resolved customer complaints effectively, protecting the store's image and consumer relationships.
- Upheld health and safety regulations within the premises to ensure a safe shopping environment.
- Coached underperforming employees improving their job performance significantly.
- Oversaw business staffing and training, building successful, customer-focused team.
- Kept business in compliance with internal controls, industry regulations and health and safety requirements.
- Analysed consumer data to predict future purchasing trends for informed decision-making.
Petrol Attendant
Allis Park Service Station
03.2002 - 09.2003
- Provided efficient customer service and ensured adherence to safety and operational procedures.
- Managed queues effectively during rush hours, enhanced customer experience.
- Operated tills accurately, reduced discrepancies at close of business day.
- Cleaned windshields whilst vehicles were refuelling, provided additional service value.
- Responded promptly to spillages on the forecourt, prevented accidents or injuries.
- Maintained cleanliness of forecourt for customer satisfaction.
General Worker
Griniker Building Contruction
Boksburg North, Gauteng
01.1999 - 02.2001
- Maintained cleanliness in work areas by sweeping, dusting and disposing of waste.
- Loaded transport vehicles carefully to avoid damage during transit.
- Completed assigned tasks promptly, displaying strong time management skills.
- Performed strenuous physical activities such as heavy lifting in adverse conditions.
Education
LLB Degree -
UNISA
Learning Programme - General Management 5
Dis-Chem
Diploma - Personnel & Training Management
Damelin
Diploma - Retail Management
Allison College
Grade C Security Certificate - undefined
National Senior Certificate - undefined
Skills
- Sales & Target Achievement
- Merchandising & Shelf Management
- Store Operations & Administration
- Staff Leadership, Coaching & Development
- Customer & Stakeholder Relationship Management
- Promotional Planning & Execution
- Stock Control, Ordering & Loss Prevention
- Problem-Solving & Decision Making
- Strong Communication & Interpersonal Skills
- High Energy, Attention to Detail & Goal Orientation
Websites
References
- Clifford, Van Greuning, Regional Manager, cliff@dischem.co.za, 0833401671, Dis-Chem
- Lawrence, Gerber, Divisional Retail Manager/ Regional Management Frontshop HGP, lawrence@dischem.co.za, 083411822, Dis-Chem
Languages
Afrikaans
Beginner
English
Elementary
Timeline
Store Manager
Dis-Chem Pharmacy
01.2003 - 01.2025
Petrol Attendant
Allis Park Service Station
03.2002 - 09.2003
General Worker
Griniker Building Contruction
01.1999 - 02.2001
Learning Programme - General Management 5
Dis-Chem
Diploma - Personnel & Training Management
Damelin
Grade C Security Certificate - undefined
National Senior Certificate - undefined
LLB Degree -
UNISA
Diploma - Retail Management
Allison College