Pulane Maria Okebaram
Boksburg,Gauteng
Summary
Results-driven professional with expertise in customer relationship management, financial product sales, and loan processing. Skilled in sales strategy development, client engagement, and conflict resolution, with a strong focus on fraud detection and effective communication. Adept at leveraging sales and marketing techniques to drive business growth and enhance client satisfaction. Committed to delivering exceptional results through strategic planning and innovative problem-solving.
Overview
31
31
years of professional experience
Work history
Sales Consultant
African Bank
Benoni
2011.12 - 2026.02
- Achieved substantial sales growth through expert client relationship management.
Delivered tailored solutions that precisely addressed customer needs.
Secured deals effectively through strong communication and teamwork.
Specialist Customer Service and Host Manager
ABSA Bank
Kimberly Branch
2007.07 - 2011.02
- Manage Tellers, & Treasury
- Manage Cost
- Ensure Adherence to Policies Procedures & Risk
- Manage Irate Customers
- Manage Fraudulent Transactions
- Manage Discipline and grievances
- Monitor performance development, training and coaching
- Manage talent and succession planning
Teller, relief Specialist Manager
ABSA Bank
CBD Branch
2002.01 - 2007.01
- Leading and Supervising
- People Management
- Administration Functions
- Budget Control
- Stationery
- Balance GL, ACC, ATM, Tellers
- Recons, FICA, CASA
- Opening Accounts
- Customer Service
Operations Supervisor
Nubank Division ABSA Bank
2000.12 - 2001.12
- Balancing of GL Accounts
- Office Accounts
- Capturing Loans on System
- Authorizing Loans
- Reconciliations
Data Capturer
First National Bank
1996.11 - 1999.11
Substitute Teacher
Emang Mmogo High School
1995.03 - 1999.11
Education
Grade 12 - English, Afrikaans, Setswana, Geography & Biology
Dr. E.P Lekhela S.S School
RE 5 - FAIS -
Moon Stone
Certificate of Higher Education - Further Education and Training Certificate:Banking
BANK SETA
Centurion, GPCertificate of Higher Education -
Skills Programme:Change Management
Sandton, GPSkills
- Customer relationship management
- Financial product sales
- Loan processing
- Sales strategy development
- Conflict resolution
- Client engagement
- Fraud detection
- Communication
- Sales and marketing
Languages
English
Setswana
Custom Section
128 Montague Street, Boksburg
References
- Phumeza Sentiwe-Trade Area Manager, 0833349713
- Khabo Mahlangu-Branch Supervisor, 0815735791
- Katiso Molotsi(ABSA_-Human Resources Consultant, 0860369369
Education
other,other
Personal Information
Timeline
Sales Consultant
African Bank
2011.12 - 2026.02
Specialist Customer Service and Host Manager
ABSA Bank
2007.07 - 2011.02
Teller, relief Specialist Manager
ABSA Bank
2002.01 - 2007.01
Operations Supervisor
Nubank Division ABSA Bank
2000.12 - 2001.12
Data Capturer
First National Bank
1996.11 - 1999.11
Substitute Teacher
Emang Mmogo High School
1995.03 - 1999.11
RE 5 - FAIS -
Moon Stone
Certificate of Higher Education - Further Education and Training Certificate:Banking
BANK SETA
Certificate of Higher Education -
Skills Programme:Change Management
Grade 12 - English, Afrikaans, Setswana, Geography & Biology
Dr. E.P Lekhela S.S School