Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager
Prudence Tsheletji Rapatje

Prudence Tsheletji Rapatje

Office Administrator
Midrand

Summary

Personable Office Administrator with 4 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience
2
2
years of post-secondary education

Work History

Office Administrator

Organo Gold
Midrand
2021.11 - Current
  • Capturing supplier and customer Invoices
  • Performing Basic debtors and Creditors reconciliation
  • Assisting clients to resolve queries
  • Compiling quotations, Purchase orders, invoices, statement PODS and credit Notes
  • Verifying and charging expenses to accounts and cost centers
  • Processing bank payments (EFT)daily and reconciling bank statements
  • Manage large number of incoming calls
  • Monitoring incoming and outgoing shipments
  • Arranges bookings of freight space and collection of goods
  • Supported departmental goals with coordination of inter-departmental meetings and collaborative initiatives.
  • Elevated executive performance through adept calendar management skills that ensured punctual attendance at crucial appointments or engagements.
  • Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
  • Assisted in event planning efforts for company gatherings, conferences, or workshops to enhance employee engagement and networking opportunities.
  • Contributed to positive work environment by fostering strong working relationships among colleagues.
  • Interacted with customers by phone, email, or in-person to provide information.

Sales Manager

Busiswa Sibali
Midrand
2020.07 - Current
  • Company Name: Organo Gold South Africa
  • Phone: 27 81 562 0259

Receptionist

Organo Gold South Africa
Midrand
2020.07 - 2021.10
  • Collaborated with management to improve internal processes and procedures for better workflow optimization.
  • Helped maintain office security by monitoring visitor access and issuing badges as needed.
  • Reduced incoming call response time by implementing effective call routing system.
  • Coordinated travel arrangements for executives, ensuring seamless itineraries that met all requirements.
  • Maintained well-organized reception area with updated materials, contributing to welcoming environment for visitors.
  • Facilitated clear communication between staff members by distributing memos and announcements in timely manner.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills

Business Intelligence Analyst Manager

David Nkoane
Johannesburg
2018.01 - 2020.03
  • Company Name: First National Bank
  • Phone: +27 61 523 3462

Junior Business Intelligence Analyst

First National Bank
Johannesburg
2019.04 - 2020.03
  • Trained end-users on BI tools usage to maximize adoption rates and improve overall company data literacy levels
  • Increased understanding of customer behavior patterns by analyzing sales, marketing, and demographic data sets
  • Participated actively in stakeholder meetings, presenting data-driven insights and recommendations to support business growth initiatives
  • Assisted with creating data cubes and OLAP models to improve data analysis
  • Identified patterns and trends in large data sets and provided actionable insights
  • Developed and maintained data warehouses and data marts to support business operations
  • Utilized data visualization techniques to present and explain complex data sets
  • Developed and implemented data governance policies and procedures
  • Provided technical support for troubleshooting analytics and reporting issues

Education

Associate of Science - Computer And Information Sciences

Boston City College
JOHANNESBURG
2022.02 - Current

GED -

FTI College
Johannesburg
2019.01 - 2020.04

High School Diploma -

Radikgobethe Secondary School
POLOKWANE
2011.01 - 2016.04

Skills

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Timeline

Associate of Science - Computer And Information Sciences

Boston City College
2022.02 - Current

Office Administrator

Organo Gold
2021.11 - Current

Sales Manager

Busiswa Sibali
2020.07 - Current

Receptionist

Organo Gold South Africa
2020.07 - 2021.10

Junior Business Intelligence Analyst

First National Bank
2019.04 - 2020.03

GED -

FTI College
2019.01 - 2020.04

Business Intelligence Analyst Manager

David Nkoane
2018.01 - 2020.03

High School Diploma -

Radikgobethe Secondary School
2011.01 - 2016.04
Prudence Tsheletji RapatjeOffice Administrator