Prudence Mmameta Tsolo
Gauteng
Summary
Senior Executive Assistant supporting 7+ stakeholders across banking and technology environments with diary control, senior meetings, and confidential correspondence. Organizes 21+ executive meetings per week, executive calendars, 13+ local and international travel itineraries per month, and high-priority meeting packs while keeping leadership priorities on track. Brings steady coordination across stakeholders, budgets, and operational follow-through.
Overview
6
6
Certifications
21
21
years of professional experience
Work History
Team Assist -ESG
Absa, Sandton
- Diary and Meeting Management: Efficiently manage and optimize the manager’s calendar using Outlook, ensuring seamless scheduling, conflict resolution, and preparation of meeting materials.
- Travel and Logistics: Coordinate both domestic and international travel, ensuring adherence to travel approval processes and smooth logistical support.
- Procurement Administration: Assist with procurement by liaising with suppliers, generating purchase orders, and reviewing invoices to ensure alignment with department budgets.
- Reporting and Financial Administration: Support the manager with invoicing, and the reconciliation of corporate credit card expenses.
- Operational Support: Handle general office administration, such as ordering supplies, managing stationery, and ensuring compliance with internal policies
Executive Assistant – PPB Customer to ME Customer
Absa, Johannesburg
06.2025 - 10.2025
- Diary and Meeting Management: Efficiently manage and optimize the manager’s calendar using Outlook, ensuring seamless scheduling, conflict resolution, and preparation of meeting materials.
- Travel and Logistics: Coordinate both domestic and international travel, ensuring adherence to travel approval processes and smooth logistical support.
- Procurement Administration: Assist with procurement by liaising with suppliers, generating purchase orders, and reviewing invoices to ensure alignment with department budgets.
- Reporting and Financial Administration: Support the manager with invoicing, and the reconciliation of corporate credit card expenses.
- Operational Support: Handle general office administration, such as ordering supplies, managing stationery, and ensuring compliance with internal policies.
- Managed travel arrangements, optimizing itineraries for cost-effectiveness and convenience.
- Supported onboarding processes for new team members, fostering a welcoming environment and quick integration.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Coordinated executive schedules, ensuring efficient time management and prioritization of key meetings.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Improved office efficiency by implementing new filing systems and document management processes.
- Assisted in the development of company policies and procedures, contributing to a more organized work environment.
- Developed and maintained comprehensive filing systems to streamline document retrieval processes.
- Assisted in the preparation of reports, presentations, and correspondence for senior leadership.
Executive Assistant – Customer Value Management
Absa, Johannesburg
Johannesburg
10.2022 - 06.2025
- Diary and Meeting Management: Efficiently manage and optimize the manager’s calendar using Outlook, ensuring seamless scheduling, conflict resolution, and preparation of meeting materials.
- Travel and Logistics: Coordinate both domestic and international travel, ensuring adherence to travel approval processes and smooth logistical support.
- Procurement Administration: Assist with procurement by liaising with suppliers, generating purchase orders, and reviewing invoices to ensure alignment with department budgets.
- Reporting and Financial Administration: Support the manager with invoicing, and the reconciliation of corporate credit card expenses.
- Operational Support: Handle general office administration, such as ordering supplies, managing stationery, and ensuring compliance with internal policies.
Personal Assistant – Customer Value Management / Strategy & Leads Management
Absa, Johannesburg
06.2019 - 10.2022
- Team Coordination: Managed internal and external meetings, events, and travel arrangements for the team, ensuring smooth operations.
- Document and Correspondence Management: Handled sensitive correspondence, maintained filing systems, and ensured all team documents and reports were accurately filed and accessible.
- Vendor Coordination: Assisted with procurement-related functions, including processing orders and managing invoicing, ensuring cost-effective solutions for the team.
Personal Assistant – Customer Value Management
Absa, Johannesburg
03.2018 - 05.2019
- Diary Management: Coordinated the executive’s schedule and meetings, ensuring efficient time management and minimizing scheduling conflicts.
- Administrative Support: Provided high-level administrative support by managing email correspondence, preparing reports, and ensuring timely follow-up on pending tasks.
- Travel Coordination: Managed travel arrangements and logistics for senior executives.
Personal Assistant to Managing Executive
Absa, Johannesburg
05.2017 - 02.2018
- Efficient Scheduling: Managed the executive’s calendar, ensuring all meetings and appointments were aligned with priorities.
- Document and Communication Management: Handled all incoming communication, ensured prompt responses, and maintained a well-organized filing system.
- Team Support: Coordinated team events, liaised with key stakeholders, and ensured smooth operational workflows for the executive’s team.
Personal Assistant / IT Administrator to CIO
SANBS, Johannesburg
11.2012 - 05.2017
- Procurement & Administration: Managed procurement functions, including raising purchase orders, ensuring suppliers met delivery timelines, and handling invoice payments.
- Project Coordination:
- Supported project managers by organizing and tracking project timelines, milestones, and deliverables.
- Coordinated internal meetings and communication between project teams to ensure timely execution of tasks.
- Managed documentation, reports, and progress tracking for various IT projects, ensuring all project stakeholders were updated and informed.
- Assisted in risk management by identifying potential delays and providing solutions to meet project deadlines.
- IT Support: Provided administrative support to the IT department, managing internal communication and assisting with IT procurement processes.
- Travel and Scheduling: Coordinated all aspects of senior staff travel arrangements, including itinerary planning, hotel bookings, and transport logistics.
Administrator / Support Officer – Operations Services
SANBS, Johannesburg
05.2004 - 10.2012
- Budget Oversight: Monitored departmental budgets, alerting management to any discrepancies or overspending.
- Vendor Relations: Managed relationships with vendors, ensuring timely processing of orders and payments.
- Project Admin: Assisted project managers by coordinating schedules, tracking project progress, and ensuring effective communication between teams.
Education
Bachelor of Commerce (Hons) - Business Administration And Management
UNISA
JohannesburgBachelor of Commerce - Supply Chain and Operations Management
UNISA
01-2021
Diploma - Office Administration
Intec College
01-2012
Advanced Programme - Sourcing and Supply Management
UNISA
01-2010
Programme - Purchasing and Supply Management
UNISA
Johannesburg01-2009
Certificate - Executive Assistance
Damelin
01-2007
SMLTSA Medical Technician - Blood Transfusion
01-2000
Matric -
St Matthews High School
Johannesburg01-1995
Skills
Diary and Email Management
Procurement and Financial Administration
Vendor Management and Purchase Orders
Policy Enforcement & Office Administration
Document Preparation (Word, Excel, PowerPoint)
Minute taking
Office procedures
Certification
Certificate in Executive Assistance (With Distinction), Damelin (Completed: May 2007)
Timeline
Executive Assistant – PPB Customer to ME Customer
Absa, Johannesburg
06.2025 - 10.2025
Executive Assistant – Customer Value Management
Absa, Johannesburg
10.2022 - 06.2025
Personal Assistant – Customer Value Management / Strategy & Leads Management
Absa, Johannesburg
06.2019 - 10.2022
Personal Assistant – Customer Value Management
Absa, Johannesburg
03.2018 - 05.2019
Personal Assistant to Managing Executive
Absa, Johannesburg
05.2017 - 02.2018
Personal Assistant / IT Administrator to CIO
SANBS, Johannesburg
11.2012 - 05.2017
Administrator / Support Officer – Operations Services
SANBS, Johannesburg
05.2004 - 10.2012
SMLTSA Medical Technician - Blood Transfusion
Certificate - Executive Assistance
Damelin
Advanced Programme - Sourcing and Supply Management
UNISA
Diploma - Office Administration
Intec College
Team Assist -ESG
Absa, Sandton
Bachelor of Commerce (Hons) - Business Administration And Management
UNISA
Bachelor of Commerce - Supply Chain and Operations Management
UNISA
Programme - Purchasing and Supply Management
UNISA
Matric -
St Matthews High School