Proud Ngenelisiwe Ndlovu
Student
Johannesburg CBD
Summary
Dynamic and self-motivated professional with a friendly demeanor, experienced at MPACT and Phakamisa Powertool and Clinic. Proven ability to enhance customer satisfaction through exceptional service and effective communication. Skilled in data entry and adept at teamwork, consistently contributing to a positive and productive work environment.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
3
3
Certifications
Work History
Learner
MPACT
02.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Receptionist Assistant
Phakamisa Powertool and Clinic
01.2022 - 12.2022
- Maintained order and cleanliness of reception area for professional and inviting atmosphere.
- Communicated with individuals entering building to boost security, assist visitors and keep visitor log.
- Confirmed appointments, communicated with clients, and updated client records.
- Provided exceptional customer service by addressing client concerns professionally and courteously, contributing to a welcoming atmosphere.
- Handled sensitive information discreetly while performing administrative duties such as filing paperwork and processing payments.
- Greeted numerous visitors, vendors, and interview candidates.
- Enhanced customer satisfaction by efficiently managing front desk tasks such as answering phone calls, scheduling appointments, and greeting clients.
- Prepared, collected and distributed outgoing and incoming mail and packages.
Education
No Degree - Health And Safety NQF L5
IQ Academy
Gauteng 05.2001 -
High School Diploma -
Kagiso Secondary School
Gauteng 05.2001 -
No Degree - Diploma In Project Management
Alison
Online 05.2001 -
Skills
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Customer service
Problem-solving
Data entry
Microsoft Word
Dependable and responsible
Calm under pressure
Verbal communication
Certification
Retail and whosale NQF L3
Timeline
New venture L4
11-2026
Retail and whosale NQF L3
11-2024
Learner
MPACT
02.2024 - Current
Technical Support NQF L4
01-2022
Receptionist Assistant
Phakamisa Powertool and Clinic
01.2022 - 12.2022
No Degree - Health And Safety NQF L5
IQ Academy
05.2001 -
High School Diploma -
Kagiso Secondary School
05.2001 -
No Degree - Diploma In Project Management
Alison
05.2001 -
Reading Books
Books l have read are :
The 7 Habits of Highly Effective People by Stephen R
Leaders eat by Last By Simon Sinek