Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Promise Ntshangase

Tembisa

Summary

-Dedicated Security Control Room Operator at Bidvest Protea Coin, skilled in CCTV monitoring and conflict resolution. Enhanced security measures through effective data analysis and prompt incident response, ensuring a safe environment. Committed to ongoing education and performance tracking, leveraging critical thinking to prevent unauthorized access and protect critical infrastructure.

-Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

21
21
years of professional experience

Work History

Security Control Room Operator

Bidvest Protea Coin
07.2008 - Current

Working on a critical infrastructure - Monitoring of Proof360 , Netcool, Synapse, Signal Tower and Detec alarms system.

  • Supported management efforts with Ciims data capture and analysis on incidents or breaches in security measures.
  • Prevented unauthorized access to restricted areas by promptly verifying credentials.
  • Enhanced overall security by diligently monitoring CCTV systems and dispatching immediately.

Control Room Operator

Exigent Security
06.2005 - 07.2008
  • Monitored CCTV feeds to maintain security and safety within facility, swiftly addressing any irregularities.
  • Developed emergency response strategies to effectively manage potential incidents, enhancing facility safety.
  • Improved response times to system alarms by implementing streamlined procedures for issue identification and resolution.
  • Booking Guards accordingly.

Education

MS Word, Excel, Power Point And Outlook.

PC College
Midrand Campus, South Africa

Biology, History, Geography, Afrikaans, English

Mvuzini High School
KwaZulu Natal
01-2001

Security Grade - E, D, C, B And A

GA Security Centre
Johannesburg, South Africa

Health And Safety (She Practitioner)

Alison Online Learning
South Africa
07-2025

Ciims Academy
Pretoria, South Africa
01-2016

Skills

  • CCTV monitoring
  • Effective patience
  • Data security knowledge
  • Commitment to ongoing education
  • Conflict resolution techniques
  • Performance tracking
  • Critical thinking
  • Video surveillance analysis
  • Professional telephone etiquette
  • Coordinating security personnel
  • Experience with alarm system functionality

Languages

English
Zulu, Pedi and Xhosa

Timeline

Security Control Room Operator

Bidvest Protea Coin
07.2008 - Current

Control Room Operator

Exigent Security
06.2005 - 07.2008

MS Word, Excel, Power Point And Outlook.

PC College

Biology, History, Geography, Afrikaans, English

Mvuzini High School

Security Grade - E, D, C, B And A

GA Security Centre

Health And Safety (She Practitioner)

Alison Online Learning

Ciims Academy
Promise Ntshangase