Sport
Priyen Moodley
E-commerce Content Coordinator
Durban,KZN
Summary
I maintain a professional image in the workplace and consistently uphold high standards of performance. I have experience working in both large and small organizations, where I demonstrated reliability, integrity, and a strong work ethic. My responsible approach and commitment to excellence led to rapid progression to an Assistant Manager role. I am honest, hardworking, and accountable, with the ability to adapt quickly and take on additional responsibilities.
Key Skills
- Strong sense of responsibility and accountability
- Exceptional time management with the ability to meet deadlines
- Ability to work effectively independently or as part of a team
- E-commerce coordination and online sales support
Overview
14
14
years of professional experience
Work History
Lead Administrator
Remove Debt Review
09.2023 - 01.2025
- Collected, filtered, and qualified leads in Bitrix24 CRM, increasing lead conversion potential by 25%
- Categorized and prioritized leads for efficient sales follow-up, reducing response time by 30%
- Distributed leads to the sales team and monitored progress, ensuring 100% timely engagement
- Managed sales staff and supported performance optimization, contributing to a 15% increase in team productivity
- Implemented process improvements in lead management, saving the team 10+ hours per week
- Recommended lead acquisition, segmentation, and nurturing strategies, analyzed lead performance, and reported insights to Marketing and IT to optimize lead sources and improve ROI
- Developed strategic plans to guide departmental growth while aligning with overall organizational goals and objectives.
- Oversee day-to-day performance of sales agents.
- Ensure leads are properly distributed, monitored, and converted.
- Product Knowledge Trainer
- Analyze sales data, conversion rates, and lead trends across product lines.
- Lead Optimization & Conversion Strategy
- Identify which lead sources perform best for each product.
- Managed and maintained leads in Bitrix24 CRM, ensuring data accuracy, pipeline integrity, and reporting consistency; qualified, filtered, and segmented leads to optimize workflows, improve sales performance, and boost conversions
E-commerce Content Coordinator
Bitfoundry Integration Experts
03.2014 - 11.2021
- Client service skills- direct communication with clients daily. manage content on Wordpress and Magento 2 based websites. Assisting in making websites user friendly, editing frontend descriptions and products. I attend to clients with orders and maintainence of their websites. Capturing Information and stats from Mailchimp for Client feedback.
- Collaborated with designers and developers to deliver on-brand content in alignment with brand vision.
- Utilized SEO techniques to optimize content for search engine rankings.
- Paid attention to detail while completing assignments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
Store Manager
Nike Concept Store
01.2012 - 01.2014
- Day to day sales and managing of store staff.
- Drove sales and optimized merchandising in the Sports and Sportswear Division using expert product knowledge and performance analysis
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Customer Support Consultant
CCI
01.2011 - 01.2012
- Agent for United kingdom based customers.
- Provided personalized assistance to clients, fostering strong relationships and promoting brand loyalty.
Education
Business Information Technology -
Oval International Business Information Systems
Umhlanga01.2010
Matric Certificate - G48
Stanmore Secondary School
01.2007
Data Analytics
Coursera
Online 04.2001 -
Ecommerce Webstore Shopify
Coursera
Online01-2025
Skills
Client Service Communication
Magento 2 Admin
Office Excel
Office Word
Mailchimp
Bitrix24 CRM
Interests
Music
Helping people
Timeline
Lead Administrator
Remove Debt Review
09.2023 - 01.2025
E-commerce Content Coordinator
Bitfoundry Integration Experts
03.2014 - 11.2021
Store Manager
Nike Concept Store
01.2012 - 01.2014
Customer Support Consultant
CCI
01.2011 - 01.2012
Data Analytics
Coursera
04.2001 -
Business Information Technology -
Oval International Business Information Systems
Matric Certificate - G48
Stanmore Secondary School
Ecommerce Webstore Shopify
Coursera
References
- Glenn, Collie, Manager - Client Engagement, glenncza@gmail.com, glenn.collie@expelogroup.com, +27 84 400 2731
- Christiaan, de Waard, Project Manager at Bitfoundry, christiaan@checkitsystems.com, +27 83 256 5464
- Nitesh Mohanlal, Director Remove debt Review, 0822276286/0678854932