Priscillah Nyamhinda
Immigration Case Manager
Parklands, Cape Town,WC
Summary
Dedicated immigration professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Immigration Case Manager
New World Immigration
Cape Town, South Africa, South Africa
02.2021 - Current
- Advising, guiding, and assisting clients in developing the most thorough and legally correct application possible
- Authenticating paperwork and supporting documents.
- Collaborated with team members to achieve target results.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Conducted research, gathered information from multiple sources and presented results.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Oversaw average of 40 cases each month.
Administration Manager
Rapid SEO Solutions Pty Ltd
Capetown, Western Cape
03.2019 - 01.2021
- Overseeing and coordinating administrative procedures in the office, as well as reviewing, evaluating, and implementing new procedures
- Administering policies and procedures pertaining to Financial Sector Conduct Authority (FSCA)
- Coordination and planning of meeting between the trustees of the fund and the Sponsor
- Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources.
- Reduced employee turnover through employee development and other retention measures.
- Assigned tasks and directed team of office clerks.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Administration Manager
Lily ’s Restaurant
Capetown, Western Cape
03.2018 - 03.2019
- Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources.
- Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.
- Completed bi-weekly gratuity tips for more than 30 restaurant servers.
Administration Manager
Paranga Restaurant
Capetown, Western Cape
04.2017 - 02.2018
- Managing monthly and weekly stock takes by preparing stock sheets from makertman system, capturing stock take into the system, calculating the final food and beverage cost result, and generating the variance report
- Working with the head chef to negotiate the best prices with suppliers, ensuring cost savings, and checking and changing recipes as needed
- Verifying accurate food and beverage costs by comparing the system's recipe costings to those received from the head chef and bar manager
- Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
- Trained new staff members on company policies and procedures.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using Marketman software.
- Completed bi-weekly gratuity tips for over 35 restaurant servers.
Hostess/reservationist
The Bungalow restaurant
Capetown, Western Cape
08.2016 - 02.2017
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
- Assisted managers with quickly resolving service- and food-related issues.
- Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
- Routinely supported other areas of restaurant by answering telephones and completing financial transactions for other staff members.
- Documented reservations and communicated changes to guests.
- Assisted FOH and BOH staff with preparing for events to coordinate smooth execution to maximize guest satisfaction.
- Managed event contracts, estimates, event profiles and post-event summaries.
Bookkeeper
Toeter Pty Ltd
Capetown, Western Cape
08.2014 - 01.2016
- Increased customer satisfaction by filing taxes on time and promptly resolving issues.
- Development and submission of report [weekly and monthly]
- Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols.
- Established Pastel accounting system to reflect accurate financial records.
- Eliminated discrepancies in finances by expertly documenting expenses, monitoring income, handling bank deposits and managing statements.
- Maintained and processed invoices, deposits and money logs.
- Reported financial data and updated financial records in ledgers and journals.
- Monitored, verified and approved invoices and reviewed balances using financial software to assess balance sheet for variances.
Immigration Consultant
Simple justice
Capetown, Western Cape
08.2011 - 07.2014
- Maintained public access files to facilitate compliance, documentation and execution of immigration policies and procedures.
- Managed refugee and asylee application
- Created and managed processes and procedures to coordinate documentation for visa processing on immigrant and non-immigrant applications.
- Explained visa rules and regulations to comply with Department of Labor and Department of home affairs
- Collaborated with individuals and families to evaluate applications and determine eligibility for resettlement transitions.
- Oversaw average of 40 cases each month.
Education
Bachelor’s Degree - Business Education
Africa University
Mutare, Zimbabwe 08.2007 - 06.2011
Skills
Immigration case file strategies
Case reviewing
Documentation and reporting
Self-Motivated
Reservation coordination
Hospitality service expertise
Interactive communication skills
MS Office expert
Analytical reasoning
Timeline
Immigration Case Manager
New World Immigration
02.2021 - Current
Administration Manager
Rapid SEO Solutions Pty Ltd
03.2019 - 01.2021
Administration Manager
Lily ’s Restaurant
03.2018 - 03.2019
Administration Manager
Paranga Restaurant
04.2017 - 02.2018
Hostess/reservationist
The Bungalow restaurant
08.2016 - 02.2017
Bookkeeper
Toeter Pty Ltd
08.2014 - 01.2016
Immigration Consultant
Simple justice
08.2011 - 07.2014
Bachelor’s Degree - Business Education
Africa University
08.2007 - 06.2011