Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
1
1
year of professional experience
Work History
Sales Intern
WIKA Instruments (Pty.) Ltd
04.2022 - 11.2022
Designed sales presentations and materials incorporating unique selling points and provided key messages.
Developed, maintained and utilized diverse client base.
Built diverse and consistent sales portfolio.
Set and achieved company defined sales goals.
Enhanced customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Established trust with clients through consistent follow-up communications, fostering long-term relationships.
Selected correct products based on customer needs, product specifications and applicable regulations.
Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Utilized exceptional time management skills to prioritize tasks, consistently meeting deadlines under pressure.
Informed customers of promotions to increase sales productivity and volume.
Employed excellent communication skills to negotiate deals successfully with diverse clientele.
Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.
Provided valuable feedback on client preferences, aiding in the development of targeted sales strategies.
Generated advertising brochure for vendor use.
Managed customer expectations and helped navigate sales processes.
Addressed customer queries and complaints with prompt and professional responses.
Increased sales leads by conducting thorough market research and identifying potential clients.
Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
Executed marketing plans to support new product launches and promotions
Conducted product demonstrations for potential clients, showcasing key features and benefits
Organized and maintained accurate records of client interactions within CRM systems, streamlining the sales process
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor
Performed effectively in self-directed work environment, managing day-to-day operations and decisions
Demonstrated adaptability by quickly learning new software tools used within the sales department for tracking progress and reporting results
Consulted with businesses to supply accurate product and service information
Education
High School Diploma -
Mapetla High School
Soweto, South Africa
04.2001 -
Skills
Self Motivation
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Timeline
Sales Intern
WIKA Instruments (Pty.) Ltd
04.2022 - 11.2022
High School Diploma -
Mapetla High School
04.2001 -
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