Princess Lebone

Estate Administration:

• Administer deceased estates from reporting to finalization in compliance with the Administration of Estates Act, Wills Act and other relevant legislation.
• Prepare, lodge, and manage documentation submitted to the Master of the High Court, including applications for Letters of Executorship and Letters of Authority.
• Draft, review and submit liquidation and distribution accounts, redistribution agreements and estate documentation.
• Collect, verify, and collate estate information, including assets, liabilities, claims, policies, and investments.
• Oversee the realization and distribution of estate assets, including debt settlements and disbursement to beneficiaries.
• Liaise with the Master’s Office, SARS, financial institutions, creditors, and beneficiaries to ensure seamless administration.
• Maintain accurate records, databases, and filing systems, while ensuring confidentiality.

Family Law:

• Draft legal documents, including letters of demand, summonses, affidavits, notices, subpoenas, and compiled supporting documents for both Magistrate and High Court matters, ensuring timely service.
• Conduct legal research on statutes, case law, and family law matters to support drafting and case strategy.
• Manage discovery processes, including indexing and paginating exhibits, ensuring compliance with court directives.
• Appearing in Magistrate’s Court for maintenance and contact applications involving minor children taking detailed notes and reporting outcomes to supervising attorney.
• Liaise with clients and counsel to schedule appointments, provide procedural guidance and assist with document preparation.
• Maintain accurate case records, tracked deadlines and monitored filings to support efficient case administration.

• Delivered interactive online English lessons tailored to the needs of diverse international students.
• Utilised multimedia and digital tools effectively to enhance language learning and student engagement.
• Adapted teaching methods according to situations, topics and age groups for enhanced student outcomes.
• Provided constructive feedback on spoken and written English, aiding in the improvement of pronunciation, grammar, and vocabulary.

• Provided administrative and operational support to the legal department, ensuring effective coordination of schedules, travel arrangements and internal meetings.
• Drafted and distributed formal correspondence across departments, maintaining clear communication with internal and external stakeholders.
• Assisted in the review of IT-related contracts, including service-level agreements, non-disclosure agreements and licensing agreements, gaining exposure to contractual risk and confidentiality provisions.

• Delivered structured English language instruction to students across varying proficiency levels in an online environment.
• Assessed written and verbal performance, providing detailed feedback to support measurable improvement.
• Maintained accurate records of student progress and collaborated with colleagues to enhance instructional standards.

• Provided training and performance support to call centre agents to enhance communication standards and service quality.
• Reviewed live and recorded calls to assess performance, identify gaps and recommend improvements in line with organisational standards.
• Handled high-volume inbound account-related inquiries, resolving customer concerns accurately and efficiently.
• Managed escalated and complex client matters, exercising sound judgment to ensure timely resolution.
• Collaborated with supervisors to address operational challenges and improve service delivery processes.