Dynamic Server and Network Specialist with strengths in designing and implementing robust ICT infrastructure. Develops and executes disaster recovery plans, ensuring business continuity and compliance with ICT policies. Delivers performance optimisation through strategic monitoring and stakeholder engagement.
Overview
5
5
Languages
12
12
years of professional experience
Work History
SEVER AND NETWORK SPECIALIST
Community Schemes Ombud Service : CSOS
02.2020 - Current
Manage the design and implement Server and Network infrastructure nationally
Configuration and maintenance of the ICT architecture infrastructure (WAN, LAN and
Monitor and optimize the performance of ICT infrastructure
Manage the development and execute disaster recovery ( DR) site and maintain backups across all ICT systems
Deploy and manage virtual amchines on VMware platform and implement Microsoft Azure solutions, including hydbrid Azure and on-premises AD, ensuring infrastructure stability and availability
SD-WAN management and monitoring between Head Office, Satellite Offices and regional offices
Conduct regular penetration testing and monitor security updates, patches and firmware across all systems
Implement and Manage Microsoft Azure Solutions
Perform system patches and upgrades, monitoring and ensuring stability and high availability
Provide server and network support
Managed Azure Active Directory and on-premises Active Directory services in a hybrid environment.
Configure and Manage network switches (Cisco, Aruba/HPE)
Managed and applied patches across endpoint devices to protect against vulnerabilities.
Manage SLAs with service providers for effective support
ICT Policy development and implementation
Documented ICT infrastructure assets and processes to enhance operational efficiency.
Prepared monthly reports on server and network performance to inform stakeholders.
Perform monthly reports to Executive Amangement on ICT trends
Manage on-prem ICT environment and cloud (Azure)
Ensure completeness and consistency of business requirements to support project delivery.
Oversee change requests and systems changes or upgrades
Manage SLAs with external service providers and vendors,.
Conduct ICT awerness and risk assessments
Enhance organisational effeciency
Ensure compliance on PFMA Acts
Develop and Implement Enterprise Architecture Solutions
Evaluate responses for ICT projects ( BEC Member)
Assist ICT Manager with annual budget planning and reviews, and monitor ICT infrastructure performance against budget to inform financial decision-making
Develop and implement business automation
Ensure high uptime of ICT systems
Develop and maintain disaster recover policies and procedures to ensure business continuity.
Schedule and perform DR drills on quarterly basis for Critical systems and Non-critical systems.
Ensure system backups are ran successfully and updated as per backup policy.
Lead a team of support engineers as direct reports, managing day-to-day performance, coaching, and skills development to maintain a high-performing infrastructure and network support function
ASSISTANT ICT MANAGER
Tsumbo Management Services
04.2018 - 01.2020
Design and implement Server and Network infrastructure
Planning and managing ICT operations.
Develop and execute disaster recovery ( DR) site and maintain backups on VMware SimpliVity Replication Appliance.
Implementation and Management VMware vSphere 7
Coordinating ICT Network and Server management
Planning and configuration of WAN, LAN VoIP network infrastructure.
VPN configuration and data traffic monitoring
Provide technical support on escalated issues
Conduct monthly awareness trainings server and network infrastructure
Conduct performance assessments on Engineers based on KPIs
Update Server and Network architecture
Implement ana manage backup policies and procedures
Create usage policy for users
Firewall rules management and monitoring
Perform monthly systems availability reporting
Network monitoring WAN, LAN,
Network segregation through VLANs and DMZ for network performance improvement
Effective implementation of ICT change management
Develop ICT strategy and Department budget implementation and monitoring
SLA's Magament
Planning and implementing ICT DR risk management plans and processes
Antivirus deployment and Management
Develop ICT policies and ensuring compliance
Maintain external ICT supplier communication and SLAs
Compiled monthly reports on infrastructure performance
Administered third-party licensing for software and hardware
Assist Network Engineers on escalated issues
Perform Disaster Recovery tests with the Engineers.
Conduct quarterly performance reviews
SYSTEM / LAN ADMINISTRATOR
Educor
01.2015 - 02.2018
Network administration WAN, LAN ( Cisco Meraki Cloud)