Summary
Overview
Work History
Education
Education
Competency Profile - Knowledge Skills Attitude
Next Of Kin
Disabilities
Health
Personal Information
Software
Work Availability
Skills
Timeline
OperationsManager
Prince Ngubane

Prince Ngubane

Banking
Soweto

Summary

Forward-thinking Operations Specialist bringing Number years of expertise in Area of expertise for Industry sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in Software and Software. Observant Job Title committed to protecting people and property and maintaining law and order. Well-versed in conflict resolution, crime scene investigation and firearms operations. Dutiful and diligent individual with solid history of achievement in policing and leadership. Community-oriented Officer comfortable working in high-stress situations and coordinating emergency responses. Seasoned team leader with unrelenting dedication to keeping community safe and secure. Proactive about using proper protocols while on duty and interacting with community contacts. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

15
15
years of professional experience
2
2
years of post-secondary education
1
1
Language

Work History

Trade Monitoring Officer

Standard Bank
Johannesburg
07.2016 - 04.2018
  • Receiving shipping documents from the client personally or via courier services, sing for the documents and then start processing them
  • Time stamping the documents to acknowledge time and date of receipt
  • Checking The Bill of Lading in order to identify if our client is Importing or Exporting
  • If its Import documents, I must check for customer base number in our system this is to verify the limits of the transaction
  • Capturing the documents into the system and then registering them under a newly generated bank reference
  • Preparing, counting and scanning all the documents into the data base system of recall within the turn-around-time set by the branch
  • Scrutinizing the documents for any discrepancies that might delay payment or shipping dates
  • Advising the client telephonically of the discrepancies found in the documents and politely make suggestions regarding the amendment of noted discrepancies
  • Liaising with account services for customer billing
  • Liaising with forex dept
  • For exchanging rate on withdrawal amount and charges
  • Liaising with literature dept
  • For translation and deciphering of foreign languages
  • Requesting SAF Rates from Treasury in order to adjust to current interest rates
  • Ensuring that correct customer pricing is applied when issuing or advising of letter of credit
  • Filling all trade product related documents accordingly
  • Assist new customers with the preparation of documents that are to be reviewed by the branch
  • Performing telephone call-backs to customers thus to signature verify the origins of designated authorized signatories
  • Liaising with both foreign and local banks about outstanding payments or charges
  • Generating an Air Way Bill on DHL's service interlinks before sending the documents to the issuing bank
  • Compiling daily reports on both Ms Word and Ms Office Exel
  • First report will evidence all pending items per customer presentation
  • The second report will evidence all the transactions that are pending corrective documents that are to amend the discrepancies found in the first presentation
  • The third report will evidence the list of all customer service complaints that are still yet to be resolved
  • Making follow ups with clients thus to ensure a good customer service from the branch
  • Escalating all pricing queries to the products associates
  • Confirming all CFC accounts to be debited for charges pertaining to Import transactions
  • Reporting all customer complaints to the manager
  • Metro filling for the previous year ending documents
  • Facilitating Payments Made via EFC Accounts
  • Spearheaded successful projects from conception through completion, showcasing strong project management abilities.
  • Gathered, organized and input information into digital database.
  • Observed packing operations to verify conformance to specifications.
  • Prepared and submitted detailed reports regarding assignments and ongoing investigations.
  • Delivered high-quality training programs, enhancing employee skill sets and contributing to professional development efforts.
  • Collected, arranged, and input information into database system.
  • Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
  • Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
  • Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
  • Responded to emergency calls relayed from dispatcher or supervisors and communicated situation details to other officers.
  • Developed and implemented strategic plans to meet organizational goals, ensuring alignment with company objectives.
  • Wrote detailed narrative reports for use in investigations.
  • Improved overall department efficiency by streamlining processes and implementing new policies.
  • Mitigated potential risks by proactively identifying potential issues and implementing appropriate countermeasures or contingency plans as needed.
  • Generated reports detailing findings and recommendations.
  • Maintained database systems to track and analyze operational data.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
  • Drove innovation within the department by promoting creative thinking and supporting new initiatives.
  • Conducted surveillance to detect suspicious activity.
  • Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
  • Developed and maintained courteous and effective working relationships.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Identified issues, analyzed information and provided solutions to problems.
  • Passionate about learning and committed to continual improvement.
  • Paid attention to detail while completing assignments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Organized and detail-oriented with a strong work ethic.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Learned and adapted quickly to new technology and software applications.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Trade Officer (Exports & Imports)

Citi Bank RSA
03.2011 - 01.2014
  • Evaluated risks associated with potential transactions, taking appropriate measures to mitigate any negative impact on the business.
  • Tracked shipments processing through customs and other agencies and obtained clearances.
  • Enhanced company reputation by ensuring compliance with applicable laws, regulations, and standards in all trade activities.
  • Established valuable partnerships with other organizations within the industry to foster mutual growth opportunities.
  • Maintained open communication with customers and overseas partners to update all parties on order and shipping changes.
  • Obtained necessary import and export licenses and permits for shipments.
  • Developed insightful market reports for internal use as well as external communication with clients or partners.
  • Provided strategic guidance on international trade matters, contributing to overall business success.
  • Streamlined trade processes, minimizing errors and improving efficiency in transactions.
  • Regularly assessed competitor activity, adjusting strategies accordingly for sustained competitive advantage within the industry.
  • Prepared and processed import and export documentation according to customs regulations, laws or procedures.
  • Utilized advanced software tools to optimize workflows, automating repetitive tasks to save time and resources.
  • Mentored junior team members, fostering an environment for professional growth within the organization.
  • Developed strong relationships with key industry stakeholders for enhanced collaboration and business growth.
  • Researched and prepared product cost and trade compliance reviews for clients.
  • Maintained up-to-date knowledge of US customs regulations and international trade laws.
  • Worked well in a team setting, providing support and guidance.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Gained strong leadership skills by managing projects from start to finish.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Sales rep

Sanlam
07.2009 - 12.2010
  • Selling insurance policies (Physically)
  • Recording each sales
  • Claiming sales made
  • Reporting sales made a week
  • Making Note Of Every Questionable Transaction.

Trade Officer Exports

Standard Bank
Johannesburg
05.2018 - Current
  • Streamlined trade processes, minimizing errors and improving efficiency in transactions.
  • Processing letters of credit, LC amendments, source documents and related trade settlements.
  • Conducting due diligence and workability checks on all incoming LCs, this includes regulatory and compliance checks.
  • Facilitate and process confirmations, AOP (assignment of proceeds) on LCs.
  • Processing spot transactions, forward exchange contracts, options, swaps, foreign currency accounts and suspense accounts.
  • Working closely with nostro, vostro accounts, exchange rates, balance of payments, exchange control, reconciliation, swift concepts and trade finance.
  • Demonstrate practical knowledge and understanding of complex issues associated with trade related products, parties, processes and rules that underpin trade transactions. As well as the ability to manage trade transactions and identify irregularities, by applying knowledge of processes, ICC rules and trade terms.
  • Identifying incidents, key risk indicators and conducting root cause analysis and following risk mitigation controls.
  • Knowledge of relevant publications governing letters of credit such as International Standard Banking Practices (ISBP), Uniform Rules for bank to bank reimbursements, International Commercial Terms (Incoterms) and ensuring correct application of these rules.
  • Client engagement, support and guidance.
  • Processing courier waybills.
  • Metro filing
  • Training and coaching of new staff.
  • Accepting and supporting change.

Education

Matric - Grade 13

Jabulani Technical High School
Jabulani, Soweto
01.2008 - 12.2008

NQF Level 5 - Banking Service Advice

Milpark Business School
Melville, Johannesburg
02.2014 - 12.2014

Education

Jabulani Technical High School, Grade 12, 12/31/08, IsiZulu Home Language, 69%, English First Additional Language, 64%, Mathematics, 51%, Life Orientation, 87%, Civil Technology, 49%, Engineering Graphics and Design, 52%, Physical Science, 30%, Milpark Business School, NQF Level 5 National Certificate, Banking Service Advice, 12/31/11, 120, Business Management 1A, 58%, 30, Banking Advice, 61%, 10, Economic Fundamentals in the Investment Environment, 56%, 30, Fundamental Principles of Basic Accounting, 65%, 30, Financial Legislative Requirements, 58%, 10, Financial Planning, 51%, 10

Competency Profile - Knowledge Skills Attitude

  • Knowledgeable in all relevant acts and compliance requirements related to banking, public sector, JSE, STRATE, BESA, TREASURY
  • Good Communication and Interpersonal skills
  • Team Player
  • Knowledge of custodial services and relevant processes, controls and regulations pertaining thereto
  • Computer skills {Ms Word, Ms Office Excel, Outlook, Internet, Ms Power Point}
  • Continuous learning
  • Treasury experience {Money market and Capital markets}
  • Accuracy
  • Customer focused
  • Accounting
  • Proven Organizing Skills
  • Deadline orientated
  • Financial Legislative Requirements
  • Attention To Detail
  • Quality Driven
  • Financial Planning
  • Data Capturing
  • Safeguard confidentiality information

Next Of Kin

083 683 1457 (Father) Mandla

Disabilities

Not Disable

Health

In Good Condition

Personal Information

  • ID Number: 8909235226085
  • Ethnicity: African
  • Date of Birth: 09/23/89
  • Gender: Male
  • Marital Status: Single

Software

Citrix

Workflow

Trade Finance

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills

MS Office

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Timeline

Trade Officer Exports

Standard Bank
05.2018 - Current

Trade Monitoring Officer

Standard Bank
07.2016 - 04.2018

NQF Level 5 - Banking Service Advice

Milpark Business School
02.2014 - 12.2014

Trade Officer (Exports & Imports)

Citi Bank RSA
03.2011 - 01.2014

Sales rep

Sanlam
07.2009 - 12.2010

Matric - Grade 13

Jabulani Technical High School
01.2008 - 12.2008
Prince NgubaneBanking