Summary
Overview
Work History
Education
Skills
Timeline
Generic
Prince Mathonsi

Prince Mathonsi

IT Support Engineer
Soweto

Summary

I would like to work in an environment where I can put into creative use my analytical and technical abilities and experience of +15years to accomplish the Company's Objectives and maximize revenue. To grow within a company where I can continue to learn, take on additional responsibilities, and contribute as much of value as I can.

Overview

17
17
years of professional experience
14092
14092
years of post-secondary education
5
5
Languages

Work History

Field IT Engineer

Nedbank
Johannesburg
04.2015 - 05.2025
  • Company Overview: Altron BMS, Johannesburg, Gauteng
  • Install, upgrade, configure and test new VeriFones (EFT), Webcam and Signature pad
  • Liaisons with Nedbank System Administrators regarding Software issues and admin rights to install restricted applications.
  • Setting up new computers, software, and other IT equipment for users from server.
  • Enforcing security policies and implementing measures to protect against viruses by installing BitLocker to branch’s IT equipment.
  • Ensure Nedbank IT standards are met when connecting workstations to network.
  • Install additional end user software requirements under guidance of management.
  • Ensure work standards and quality
  • Altron BMS, Johannesburg, Gauteng

IT Project Leader

ABSA
Johannesburg
01.2014 - 01.2015
  • Company Overview: Altron BMS, Johannesburg, Gauteng
  • Providing service to ABSA Headquarters and Nedbank
  • Assist Project Manager with all relevant processes and documentation associated with project on hand
  • Assist Project Manager with all relevant documentation creation, maintenance, sign-off and storage in PMO repositories.
  • Moved over 100 users per night to new building
  • Coordinating with delivery team members frequently for updates regarding work required
  • Assemble and coordinate project staff and Manage project resource allocation
  • Assist with IMAC (Install, Move, Add and Change) relating to hardware and software
  • Install, upgrade, Support and troubleshoot desktop, laptops, FBSS and printers
  • Liaisons with ABSA System Administrators regarding Software and Admin rights issues
  • Plan and schedule project timelines and track project deliverables using appropriate tools
  • Altron BMS, Johannesburg, Gauteng

Field IT Engineer

SASSA
Johannesburg
01.2013 - 01.2014
  • Company Overview: Altron BMS, Johannesburg, Gauteng
  • Providing service to South African Social Security Agency
  • Configure and troubleshoot PCs, Laptops, MLF Printers and SASSA apps
  • Provide comprehensive ICT technical infrastructure support
  • Install and maintain new IP Telephones, scan and fax to emails
  • Configure WLAN, WAN, LAN, VPN, Switches and Routers etc.
  • Provide comprehensive ICT technical infrastructure support.
  • Altron BMS, Johannesburg, Gauteng

IT Project Leader

Massmart and Pick N Pay Stores
Johannesburg
01.2012 - 01.2013
  • Company Overview: Altron BMS, Johannesburg, Gauteng
  • Providing service to Massmart stores, Builders warehouse, pick n Pay, Pep, Boxer stores and McDonalds
  • Provide leadership and support to project team
  • Constantly monitor and report on progress of the project to all stakeholders
  • Present reports defining project progress, problems and solutions
  • Install and configure new Zebra, Epson, NCR, HP, Xerox, Brothers printers
  • Deploy POS software to all tills in the store
  • Install IT hardware in stores and manage IT assets register.
  • Altron BMS, Johannesburg, Gauteng

Onsite IT Support Engineer

Zeag SA PTY LTD
Johannesburg
01.2008 - 01.2011

Company Overview: Providing onsite service to ACSA (OR Tambo International Airport)

  • Maintain Workstations, Substations and Server
  • Assign users and computers to proper groups in Active Directory
  • Install Windows sever and Configure DHCP server, DNS server, backup server and other roles
  • Perform daily ANTI VIRUS checks for new updates and all machines secure
  • Keeping Inventory listing on all hardware and software in the server room and back office
  • Managed more that 90 Paystations, booms and exit/entrance gates per day
  • Make sure Aircon and UPS are always working in server room
  • Keeping Inventory listing on all hardware and software in the server room and back office.
  • Providing onsite service to ACSA (OR Tambo International Airport)

Education

National Diploma - Office Management And Technology

UNISA
Pretoria

Certificate - Basic Of Project Management

UNISA
Pretoria

Certificate - ITIL@ 2011 Foundation

IT Academy
Cape Town

Certificate - CompTIA A+

Dynamix Learning Solutions
Johannesburg

Certificate - Grade 12

Vasasele Secondary School
Mavele

Coursework - Customer Service Skills

Altron Digital Business
Johannesburg

Coursework - IT Security Skills

Altron Digital Business
Johannesburg

Skills

Windows Operating Systems

  • MS Windows Server

  • MS Office Package

  • 3rd party Applications

  • Computer Hardware

  • Network Hardware

  • Wireless Network

  • Excellent written and verbal communication

  • Leadership skills

  • Low current electronics

  • Office administration

  • Project Management

  • Manage transformation

  • Manage innovation

Timeline

Field IT Engineer

Nedbank
04.2015 - 05.2025

IT Project Leader

ABSA
01.2014 - 01.2015

Field IT Engineer

SASSA
01.2013 - 01.2014

IT Project Leader

Massmart and Pick N Pay Stores
01.2012 - 01.2013

Onsite IT Support Engineer

Zeag SA PTY LTD
01.2008 - 01.2011

National Diploma - Office Management And Technology

UNISA

Certificate - Basic Of Project Management

UNISA

Certificate - ITIL@ 2011 Foundation

IT Academy

Certificate - CompTIA A+

Dynamix Learning Solutions

Certificate - Grade 12

Vasasele Secondary School

Coursework - Customer Service Skills

Altron Digital Business

Coursework - IT Security Skills

Altron Digital Business
Prince MathonsiIT Support Engineer