Summary
Overview
Work History
Education
Skills
Timeline
Software
Languages
Candidate
Golf
Generic
Cecilia Sefamela

Cecilia Sefamela

Talent Acquisition Partner
Pretoria

Summary

Developed comprehensive skills in structured environment including effective communication and problem-solving. Seeking to transition into new field to utilize these transferrable skills for innovative and efficient solutions. Committed to contributing to team success and organizational growth through adaptable and strategic thinking.


Knowledgeable Talent Acquisition Partner with solid background in strategic planning and operational oversight. Proven ability to lead teams and execute initiatives that enhance organizational effectiveness. Demonstrated expertise in conflict resolution and resource management.

Overview

27
27
years of professional experience
3
3
years of post-secondary education

Work History

Talent Acquisition Officer (contract)

Airports Company of South Africa-O.R. Tambo International Airport
Kempton Park
07.2023 - Current
  • Recruitment 360 cycle in alignment with Company plans and objectives
  • Filling current and future vacancies within the company
  • Raising requisitions on oracle
  • Creating & advertising internally & externally on oracle in line with the job profile
  • Request creation of new positions from Organizational Design for positions not on the system structure yet
  • Matrix compilation in alignment with job profile
  • Shortlisting and capturing on Ms Excel with the Line Manager
  • Arrange interviews (virtual/face to face)
  • Prepare interview guides
  • Conduct interviews alongside line Managers & Labour Union representatives
  • Compile integrated scoresheet on Ms Excel
  • Arrange psychometric assessments, medical tests and MIE (credit, criminal, fraud, citizenship and qualifications verifications)
  • Prepare benchmarks
  • Conduct references checks
  • Update line Managers
  • Appointments of successful candidates
  • Prepare payroll packs, with screen dumps
  • Termination, leave reconciliation, medical, uniform
  • Prepare new employee forms for temps to perm candidates
  • Prepare PCA for permanent internal promotions
  • Distribute regret letters to unsuccessful candidates
  • Uniform distribution
  • Prepare Sanlam /Alexander Forbes insurance
  • Prepare Discovery/Bonitas medical aid
  • Onboarding new employees/ induction
  • Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
  • Mentored junior staff members, helping them develop their skills and advance in their careers.
  • Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
  • Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
  • Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
  • Coordinated operations with other emergency service groups.
  • Conducted thorough investigations into complex cases, leading to successful resolution of numerous high-profile incidents.
  • Facilitated collaboration between departments, improving efficiency and effectiveness in handling cross-jurisdictional cases.
  • Advocated for adoption of new technologies to improve crime detection and prevention, overseeing integration of advanced surveillance systems.
  • Fostered culture of continuous improvement, encouraging innovation and adoption of best practices in law enforcement techniques.
  • Established protocols for handling sensitive information, ensuring confidentiality and compliance with legal standards.
  • Helped meet changing demands by recommending improvements to business systems or procedures.

Human Resource Business Partner (Self-employed)

Akeratos Pty Ltd
Pretoria
01.2018 - Current
  • Recruitment Advertising, Job Specs
  • Sourcing, Typing cv's, Selection & Shortlisting
  • Recruitment, Headhunting, staffing
  • Perm, Temp, Contracts, Bulk
  • Interviews
  • Placement
  • Reference checking
  • Payroll, Time sheets
  • Credit and criminal checking
  • Career coaching, Training, SDF
  • Transcripts, Translation, Authentication
  • Managed strategic partnership initiatives to drive measurable outcomes and deeper relationships with cross-functional teams.
  • Played a crucial role in company growth by identifying new market opportunities and developing comprehensive strategies.
  • Developed and maintained strong relationships with key stakeholders for improved collaboration and strategic alignment.
  • Mentored junior staff members, equipping them with the skills needed to excel in their roles.
  • Monitored partner performance and provided feedback on areas of improvement.
  • Spoke with peers to verify task completion, meeting tight deadlines, and schedules.
  • Collaborated with colleagues and support staff to maximize team efficiency.
  • Stayed informed on industry developments and market trends to gain competitive advantage.
  • Networked with other professionals and organizations to expand contacts and opportunities.
  • Oversaw firm's day-to-day administrative operations, provided guidance to support staff and enforced compliance with state, federal, and local regulations across organization.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Talent Acquisition Partner

Watershed Consulting cc
Boksburg
01.2023 - 06.2023
  • Recruitment Advertising, Job Specs
  • Sourcing, Typing cv's, Selection & Shortlisting
  • Recruitment, Headhunting, staffing
  • Perm, Temp, Contracts, Bulk
  • Interviews
  • Placement
  • Reference checking
  • Credit and criminal checking
  • Managed full-cycle recruitment processes, from job posting creation to offer negotiation and acceptance.
  • Collaborated with internal stakeholders to align talent needs with organizational growth goals, ensuring a proactive approach to workforce planning.
  • Established a robust talent pipeline through networking events, career fairs, and proactive outreach efforts.
  • Developed strong relationships with hiring managers, understanding their unique needs and providing tailored recruitment solutions.
  • Conducted comprehensive market research to benchmark against industry standards and identify areas of improvement in talent acquisition strategy.
  • Optimized job descriptions with keyword-rich content to improve visibility on job boards and attract relevant applicants.
  • Partnered with external search firms when needed to augment internal resources and secure hard-to-find talent quickly.
  • Improved candidate retention rates by implementing thorough pre-screening procedures and conducting in-depth reference checks.
  • Reduced time-to-fill for critical roles with strategic sourcing techniques and efficient interview scheduling.
  • Served as a trusted advisor to both candidates and hiring teams by providing guidance on role requirements, interviewing tips, and career development opportunities.
  • Collaborated with HR partners to develop competitive compensation packages that attracted top-tier candidates.
  • Facilitated ongoing communication with candidates throughout the entire hiring process, ensuring transparency and professionalism at every touchpoint.
  • Identified and created recruitment and administrative performance metrics and data to analyze trends, drive change, and assess progress.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.

Owner and Managing Director

Cecilia Mabena Personnel cc
Pretoria
09.2000 - 01.2018
  • Manage its Finance, Human Resource, Marketing and Operations/ Administration
  • Marketing & Sales: Cold Calling, Tele sales, Direct and aggressive marketing, Canvassing for new clients, Headhunting, Open and close deals, break them, Maintaining new and old clients, Presentations, Client visits and management
  • Human Resource (Recruitment & selection): Advertising on media publications & online, SMS, Response Handling, Screening, Shortlist, Interviewing, Placement (Temp, Contracts & Perm), Design and develop staff training and development, Handle Disciplinary,
  • Grievance and Appeal Cases, Advise employees on work matters, career development, personal problems and industrial matters, and organize employee welfare services, Employment Equity and Skills Development functions, WSP, ATR, SDF,
  • Ensures compliance with Company HR policies and procedures, as well as South African Labour Legislation
  • Operations / Administration: Client queries, Liaison with all stakeholders (client and candidates), Job descriptions,
  • Maintaining database (clients & candidates), Managing perm and temps staff complement, Visit clients, Meeting, workshop, teleconferences, videoconferences and other planning and coordination, and recording of accurate minutes,
  • Manage office and diary, Prepare, develop and maintain proper records and information,
  • Responsible for monitoring of costs and provision of cost runs and budgets performance reports,
  • Responsible for ensuring that all administration matters are carried out according to the company policies and procedures, Co-ordination/performance of induction for new employees, Monthly / weekly reports
  • Finance: Invoices, Operational finance management, PAYE & UIF, Employee benefits administrative functions, Payroll (VIP System), Account reconciliation, SARS (VAT, Skills levy, Income taxes, etc. ), Bank Manager & Accountant
  • Car sales Freelancer: Part time basis, Marketing clients (VW, AUDI, TOYOTA) to buyer and sellers of cars
  • CMP EVENTS: Golf Days, Summit and Team Building Organizer: to date, Marketing and promotion presentations, Look for sponsorship, prizes etc.
  • Arrange, organize and facilitate the event, Liaise with stakeholders from inception till end,
  • Make reservation from catering, travel to accommodation
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Trained and motivated employees to perform daily business functions.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business financial stability.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
  • Oversaw complex negotiations with suppliers/vendors for favorable contract terms that led to cost savings.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Recruitment Consultant

Professional Recruitment Agency
Boksburg
01.2000 - 08.2000
  • Marketing: Cold Calling, Telesales, Canvassing for new clients, Maintaining old clients, Presentations
  • Human Resource: Advertising on media, Response Handling, Screening, Shortlist, Interviewing, Placement
  • Conducted comprehensive candidate screenings to assess skills, experience, and fit for specific roles.
  • Built strong relationships with clients through regular communication and understanding their unique needs.
  • Coordinated interviews between clients and candidates to ensure seamless scheduling and communication throughout the process.
  • Expanded the company''s talent pool by actively sourcing candidates through networking events, job boards, and social media platforms.
  • Hired employees and initiated new hire paperwork process.
  • Streamlined the interview process for efficiency, resulting in faster hiring decisions.
  • Assisted with writing job postings and job descriptions for boards.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.

Owner

Bobs Printing and Typing Services
Pretoria
01.2000 - 08.2000
  • Typing documents
  • Faxing
  • Scanning
  • Email & internet services
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Expanded product offerings by researching market trends and identifying potential growth opportunities.
  • Achieved significant cost savings by implementing energy-efficient solutions across company facilities.
  • Expanded business into new markets,
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Clients Service Officer

Metropolitan Broker Services
01.1999 - 07.1999
  • Servicing clients with their policies regarding changes, lapses, beneficiaries
  • Problems with brokers regarding their policies
  • Service clients telephonically and personally
  • Assist consultants with their clients while not available in the office or busy with other clients or brokers
  • Managed receptionist area by greeting visitors, responding to telephone, and email inquiries and providing information for in-person requests.
  • Provided knowledgeable service and support for all customer needs.
  • Maintained up-to-date knowledge of industry trends and competitor offerings to better serve clients.
  • Facilitated timely resolutions of client concerns, minimizing potential negative impacts on the business relationship.
  • Collaborated closely with internal teams, such as operations and finance, to ensure timely processing of clients'' transactions and compliance with regulatory requirements.
  • Developed strong relationships with clients, fostering trust and loyalty through consistent communication and support.
  • Established a solid reputation for professionalism and expertise within the industry, resulting in increased referrals from satisfied clients.
  • Assisted in the implementation of new product offerings, increasing overall client satisfaction and revenue growth.
  • Delivered high-quality customer support by efficiently managing multiple priorities while maintaining a positive attitude under pressure situations.
  • Consistently exceeded performance metrics, resulting in recognition as a top-performing Client Service Officer.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Sought ways to improve processes and services provided.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.

Receptionist

Metropolitan Broker Services
Pretoria
06.1998 - 12.1998
  • Answering 30 telephone calls
  • Taking messages
  • Receiving clients
  • Assisting brokers, consultants, admin staff as and when
  • Personal Assistant to the Regional Manager
  • Faxing
  • Capturing policies
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered central telephone system and directed calls accordingly.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Corresponded with clients through email, telephone, or postal mail.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Reduced waiting times for visitors by implementing more efficient check-in process.
  • Strengthened vendor relationships through regular communication and timely coordination of services.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.

Education

Post-Graduate Diploma - Human Resource Management

University of Natal
Pietermaritzburg, South Africa
12.1997 - 12.1997

B.Social Science - Psychology, Sociology

University of Natal
Pietermaritzburg, South Africa
01.1993 - 01.1996

Skills

Timeline

Talent Acquisition Officer (contract)

Airports Company of South Africa-O.R. Tambo International Airport
07.2023 - Current

Talent Acquisition Partner

Watershed Consulting cc
01.2023 - 06.2023

Human Resource Business Partner (Self-employed)

Akeratos Pty Ltd
01.2018 - Current

Owner and Managing Director

Cecilia Mabena Personnel cc
09.2000 - 01.2018

Recruitment Consultant

Professional Recruitment Agency
01.2000 - 08.2000

Owner

Bobs Printing and Typing Services
01.2000 - 08.2000

Clients Service Officer

Metropolitan Broker Services
01.1999 - 07.1999

Receptionist

Metropolitan Broker Services
06.1998 - 12.1998

Post-Graduate Diploma - Human Resource Management

University of Natal
12.1997 - 12.1997

B.Social Science - Psychology, Sociology

University of Natal
01.1993 - 01.1996

Software

Oracle

Ms Office

VIPpayroll

CANVA

Copilot

MIE

Languages

English
Advanced (C1)

Candidate

Cecilia Puleng Sefamela, Female, South African, (+27) 648747694, Ceciliasefamela24@gmail.com, Pretoria, Immediately, St John Vianney Seminary,Incomplete- B. Theology, Theology, Moral Theology, Canon Law, Church History, 05/01/15, Milpark Business School, MBA-Incomplete, Management at Functional Level, Financial Management and Decision Making, Managing Environment, Managing People and Organisation, Project Innovation, Managing Strategically, HR Strategies for Flexibility and Change, Corporate Finance, Strategic Marketing, Corporate Strategy, Strategic Operations Management, Consultancy Dissertation, 01/01/01, University of Natal (Pietermaritzburg), Post-Graduate Diploma in Human Resource Management, Marketing, Personnel Management, Industrial Relations, Business Management, Principles of Accounting, Financial Management, Dissertation in ABET, 01/01/97, University of Natal (Pietermaritzburg), B.Social Science, Psychology, Sociology, 01/01/96, Ms Word, Ms PowerPoint, Ms Excel, Ms Publisher, Ms Outlook, Lotus 123, VIP Payroll, Basic Recruitment Programme, Fresh Recruitment software, Ismart Recruitment Software, Oracle (Recruit)/Human Cloud Management, Recruitment and Staffing, Selection and shortlisting, Sourcing, Headhunting (Perm, Temp, Contract, Bulk), Interviews, Response Handling, Recruitment Advertising (Online and Print media), Career Coach, Training, SDF, CCMA cases, Transcribing, Translations, Authentication, Leadership, Independent, Sales and Marketing, Persuasion, Open, close and break deals-Communication, Client Management, Managerial, Administrative, Research, Analytical, Planning and organizational, Excellent writing and verbal communication, Project Management, Report writing, Financial Management, People Management, Problem solving and decision making, Conflict management, Team worker, Negotiation, Detailed oriented, Interpersonal relations, Coordination, Knowledge of the Labour Related issues, Knowledge of HR policies, Knowledge of Social and Labour Plan.The clients I have recruited for: Land Bank, Department of Land Affairs, Department of Mineral and Energy, Department of Environmental Affairs and Tourism, ARC, Law Society of South Africa, Innovent, South African Reserve Bank, CBI, Union Carriage and Wagon, DBSA, Alexander Forbes, Transparency, Grant Thorton, South African Pharmacy Council, Health Professional Council of South Africa, UNISA. Advisory Board Member-TUT, 01/01/97 - 12/31/04, Mental Health of South Africa, 01/01/95 - 12/31/96, Assumption Convent School Governing Board, 01/01/13 - 12/31/17, Business Women of South Africa, 01/01/04 - present, World of Golf, South African Catholic Bishops Conference (Youth Department), Coordinating Youth Skills Development, 01/01/13 - present, Justice and peace commission. Airports Company of South Africa-O.R. Tambo International Airport, Talent Acquisition Officer (contract), 07/03/23 - present, Need stability (Permanent Work), Recruitment 360 cycle in alignment with Company plans and objectives, Filling current and future vacancies within the company, Raising requisitions on oracle, Creating & advertising internally & externally on oracle in line with the job profile, Request creation of new positions from Organisational Design for positions not on the system structure yet, Matrix compilation in alignment with job profile, Shortlisting and capturing on Ms Excel with the Line Manager, Arrange interviews (virtual/face to face), Prepare interview guides, Conduct interviews alongside line Managers & Labour Union representatives, Compile integrated scoresheet on Ms Excel, Arrange psychometric assessments, medical tests and MIE (credit, criminal, fraud, citizenship and qualifications verifications), Prepare benchmarks, Conduct references checks, Update line Managers, Appointments of successful candidates, Prepare payroll packs, with screen dumps, Termination, leave reconciliation, medical, uniform, Prepare new employee forms for temps to perm candidates, Prepare PCA for permanent internal promotions, Distribute regret letters to unsuccessful candidates, Uniform distribution, Prepare Sanlam/Alexander Forbes insurance, Prepare Discovery/Bonitas medical aid, Onboarding new employees/ induction. Akeratos Pty Ltd, Human Resource Business Partner (Self-employed), 01/01/18 - 06/30/23, Economic recession and business saturation, Recruitment Advertising, Job Specs, Sourcing, Typing cv's, Selection & Shortlisting, Recruitment, Headhunting, staffing, Perm, Temp, Contracts, Bulk, Interviews, Placement, Reference checking, Payroll, Time sheets, Credit and criminal checking, Career coaching, Training, SDF, Transcripts, Translation, Authentication. Watershed Consulting cc, Talent Acquisition Partner, 01/01/23 - 06/30/23, Salary being commissioned based and its not viable to my family financial needs, Recruitment Advertising, Job Specs, Sourcing, Typing cv's, Selection & Shortlisting, Recruitment, Headhunting, staffing, Perm, Temp, Contracts, Bulk, Interviews, Placement, Reference checking, Credit and criminal checking, Cecilia Mabena Personnel cc, Owner and Managing Director, 09/01/00 - 12/31/18, Career growth, Manage its Finance, Human Resource, Marketing and Operations/ Administration, Marketing & Sales: Cold Calling, Telesales, Direct and aggressive marketing, Canvassing for new clients, Headhunting, Open and close deals, break them, Maintaining new and old clients, Presentations, Client visits and management, Human Resource (Recruitment & selection): Advertising on media publications & online, sms, Response Handling, Screening, Shortlist, Interviewing, Placement (Temp, Contracts & Perm), Design and develop staff training and development, Handle Disciplinary, Grievance and Appeal Cases, Advise employees on work matters, career development, personal problems and industrial matters, and organise employee welfare services, Employment Equity and Skills Development functions, WSP, ATR, SDF, Ensures compliance with Company HR policies and procedures, as well as South African Labour Legislation., Operations / Administration: Client queries, Liaison with all stakeholders (client and candidates), Job descriptions, Maintaining database (clients & candidates), Managing perm and temps staff complement, Visit clients, Meeting, workshop, teleconferences, videoconferences and other planning and coordination, and recording of accurate minutes, Manage office and diary, Prepare, develop and maintain proper records and information, Responsible for monitoring of costs and provision of cost runs and budgets performance reports, Responsible for ensuring that all administration matters are carried out according to the company policies and procedures, Co-ordination/performance of induction for new employees, Monthly / weekly reports, Finance: Invoices, Operational finance management, PAYE & UIF, Employee benefits administrative functions, Payroll (VIP System), Account reconciliation, SARS (VAT, Skills levy, Income taxes, etc), Bank Manager & Accountant, Professional Recruitment Agency, Recruitment Consultant, 01/01/00 - 08/31/00, Company closed down, Marketing: Cold Calling, Telesales, Canvassing for new clients, Maintaining old clients, Presentations, Human Resource: Advertising on media, Response Handling, Screening, Shortlist, Interviewing, Placement. Bobs Printing and Typing Services, Owner, 01/01/00 - 08/31/00, Developed into Cecilia Mabena Personnel cc, Typing documents, Faxing, Scanning, Email & internet services. Metropolitan Broker Services, Clients Service Officer, 01/01/99 - 07/31/99, Resigned, Servicing clients with their policies regarding changes, lapses, beneficiaries, Problems with brokers regarding their policies, Service clients telephonically and personally, Assist consultants with their clients while not available in the office or busy with other clients or brokers. Metropolitan Broker Services, Receptionist, 06/01/98 - 12/31/98, Promotion, Answering telephone calls, Taking messages, Receiving clients, Assisting brokers, consultants, admin staff as and when, Personal Assistant to the Regional Manager, Faxing, Capturing policies, General Office work. References-To be provided on request

Golf

Play with colleagues, clients to network and organize events

Cecilia SefamelaTalent Acquisition Partner