Primrose Mlotshwa
Front Desk Receptionist
JOHANNESBURG
Summary
As a compassionate and adaptable individual with experience as a waitress, caregiver, and receptionist, I deliver exceptional service with a warm and empathetic approach. I am dedicated to leveraging my interpersonal skills and passion for helping others to secure a new role and continue growing professionally.
Overview
3
3
years of professional experience
2022
2022
years of post-secondary education
Work History
Caregiver
June's Haven Frail Care
03.2022 - 08.2022
- Compassionate and experienced caregiver providing top-notch care to elderly patients diagnosed with Dementia, disabled, and vulnerable individuals
- Provided personal care, assistance with daily living activities, and managed medication schedules for patients
- Maintained clean and safe environment, including meal preparation
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Cleaned house, ran errands, managed laundry, and completed weekly appointments.
Waitress
Rockets Brynston
09.2022 - 04.2023
- Greeting customers and taking orders
- Serving food and beverages
- Managing tables and sections
- Handling customer requests and complaints
- Processing payments and handling cash transactions
- Maintaining a clean and organized workspace
- Knowledge of menu items and ingredients
Sales Assistant
Hermosa Evening Collection Boutique
10.2023 - 09.2024
- Answer questions about products, prices, and promotions
- Handle customer complaints and resolve issues
- Create visually appealing window displays and in-store promotions
- Maintain a clean and tidy store environment
- Receive and process new stock deliveries
- Count and reconcile stock levels
- Assist with stock takes and inventory audits
Receptionist
Sightique Optic Supplies
09.2024 - Current
- Manage Administrative Tasks by answering phone calls, respond to emails, prepare and maintain patient
- Assisting patients with frame selection, and respond to patient inquiries and concerns
- Maintain reception area and keep the area organized, maintain optical displays and promotional materials, and ensure confidentiality
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided administrative support to staff members by handling correspondence, filing documents, and handling logistics/couriers.
Education
High School -
New Model Private College
Doornfontein Care Assistant - Certificate - undefined
Ocean bird foundation international
03.2022 - 05.2022
Al Augmented Professional Development Skills in the Digital Age - Certificate - undefined
ALX SA (Al Career Essentials)
10.2024 - 05.2024
Certificate - Cyber Security
Cisco Network Academy
Online LearningSkills
Personal care and hygiene assistance
Medication management
Great team worker and leader
Excellent communication and interpersonal skills
Timeline
Al Augmented Professional Development Skills in the Digital Age - Certificate - undefined
ALX SA (Al Career Essentials)
10.2024 - 05.2024
Receptionist
Sightique Optic Supplies
09.2024 - Current
Sales Assistant
Hermosa Evening Collection Boutique
10.2023 - 09.2024
Waitress
Rockets Brynston
09.2022 - 04.2023
Caregiver
June's Haven Frail Care
03.2022 - 08.2022
Care Assistant - Certificate - undefined
Ocean bird foundation international
03.2022 - 05.2022
High School -
New Model Private College
Certificate - Cyber Security
Cisco Network Academy