Pretty Ziningi Mpofana
Summary
HR and payroll administration professional with experience across recruitment support, onboarding, personnel records, disciplinary administration, and leave management. Uses HRIS, SAP, and payroll systems to keep employee information current, resolve routine HR issues, and support efficient, organised people operations.
Overview
2
2
Languages
1
1
Certification
2027
2027
years of professional experience
Work History
Human Resources & Business Administrator
NTC Employee Administration Pty Ltd
01.2024 - 06.2026
- Organised and maintained personnel records, entered new data, and updated employee information in internal HR databases to ensure accuracy and compliance.
- Assist recruiters, talent acquisition teams, and other HR staff with activities, such as onboarding of new recruits.
- Prepare various HR documents, including new hire guides, employment contracts, compensation lists, and more.
- Answered employee queries about HR-related issues and resolved them internally.
- Help the payroll department by providing them with up-to-date information on all employees, including sick leaves, leaves of absence, overtime hours, work schedules, and more.
- Created presentations and reports on HR metrics, including turnover and retention rates, to inform strategic decision-making.
- Review, revise, and update company policies.
- Be the first point of contact with external partners, such as insurance vendors, to ensure legal compliance.
- Manage and run the HRIS software of the organization, and make sure it's updated.
- Take an active part in HR projects, such as job fairs, recruitments rounds, and more.
- Assisted HR manager in managing and administrating HR budget to support organisational financial objectives.
Human Resources Administrator & Payroll
Virtual Benefit Hearing Solution Clinic
Durban, Umhlanga
03.2021 - 12.2023
- Administered employee engagement initiatives and accurately captured WSP data to support organisational training and development goals.
- Drafted employment contracts and compiled welcome packs to facilitate smooth onboarding for new hires.
- Liaised with line managers and provided feedback
- CV screenings and assists with checks for new recruits and conducts reference checks for candidates
- Compiled and submitted various HR reports to management for review.
- Draft absenteeism reports & assist with time and attendance reports
- Daily upkeep of HR related files and employee files contracts, Sick notes, leave forms.
- Ensure that all employees are filed and updated.
- Ensure employees submit documentation and completed HR documents in order to be loaded on payroll
- Monthly submission of UIF declaration
- Calculation and payment of termination payouts
- Ensure exit interview for employee that resigns are done
- Completed and filed all exit documents for departing employees.
- Collected and documented all company assets during employee exit processes.
- Assist in formulating charges pertaining to disciplinary hearing
- Conducted investigations and compiled evidence for potential warnings, preparing comprehensive hearing bundles for disciplinary proceedings.
- Management of grievance procedure
- Draft IR reports
- Prepare job descriptions and job advertising
- Prepare necessary start up documentation
- Draft salary schedule for employees upon request
- Assist with continual improvement and standardisation of all payroll operations
- RFL: Company Relocated back to United States of America
- General HR Support
- Handle general HR queries and draft general notices.
- Assist with continual improvement and standardization of all payroll operations
- RFL: Company Relocated back to United States of America
- General HR Support
Human Resource & Payroll Administrator Internship
Distell Pty Ltd
New Germany
02.2019 - 12.2020
- Preparation of Contract of Employment for new employees (onboarding)
- Recruitment, screening CVs, Selection process, Assessments, Interviews
- Screening of CVs checking if candidates meet the criteria, Selection process. Candidates' assessments
- Conducted criminal background checks to verify candidate eligibility and ensure compliance with regulations.
- Employee and Labour Relations Onboarding and Terminations
- Drafted termination letters to clearly communicate employment separations and facilitate smooth offboarding.
- Issued Section 189 letters to inform employees about potential retrenchments.
- Generated certificates of service to formally recognise employee tenure and contributions for future employment opportunities.
- Created settlement letters to outline terms of employee severance agreements.
- Compiled appointment letters to confirm new employee hires., contracts of employment, EEA1 documents
- Prepared contracts and appointment letters to establish employment terms.
- HR Operations Administration
- Exit and Terminations
- Employment Offers
- Assisted the training coordinator in managing training initiatives.
- Captures information on SAP (Overtime and Leave) Regional Training Coordination
- Administration of employee benefits and related queries
- Minute-taking during the meetings.
- Monthly IR reports
- Capture IR Matters on SAP
- Administration of Leave Schedule Interviews
- Conducting Interviews for Interns
- Internship /Bursary process Coordination
- Create Schedule offering on LMS.
- Recording Learning
- Executed various administrative duties to support HR operations.
- Reviewed invoices for accuracy before processing payments.
- Processed F-16 part credit notes in SAP for inventory adjustments.
- Documented completion of internships for records and evaluations.
- Assist with School Loans applications.
- Documented completion of internships for records and evaluations.
- Executed various administrative duties to support HR operations.
Human Resource & Payroll Administrator Internship
WG Wearne Pty Ltd
Randfontein
01.2018 - 01.2019
- HR operations Administration
- Employment offers and recruitments
- New employee on-boarding
- Processed labour requisitions to address and fulfil staffing requirements
- Compiled weekly progress reports to monitor HR activity outcomes
- Updated employee skills reports to reflect current competencies
- Performance management
- Employee and Labor relations
- Exit interview and exit medical administration
- Submitted Workplace Skills Plan to regulatory authorities
- Prepare and maintain all position job description in a consistent format and work with the Resources Manager
- Maintain and follow Human Resource procedures, regulations and processes related to the function, rights and responsibilities of all staff
- Data Management, employee file management
- Maintain personal and historical database for the personal records
- Perform private /Confidential filing for the Human Resource Office
- Answer questions from and act as a liaison between the HR Manager and employees
- Assisted in scheduling training sessions for targeted employee development
- Learner ships allocation
- Executed various HR-related duties to support operations
- Contract of employment for new employees
- UI19 documents, salary schedules, Certificate of services
- Perform general administration duties for the Human Resources office
Branch Recruit Administrator
Workforce Holdings
01.2017 - 01.2018
- Managed all aspects of recruitment for temporary and permanent placements, ensuring alignment with client needs.
- Administered the recruitment department and reported directly to the branch/operations manager.
- Co-ordinated recruitment desk, aligning job specifications with client criteria to enhance the candidate selection process.
- Search the existing database for suitable candidates on positions, search portals such as Careers 24, Career junction, PNET for candidates in the job market that match client requirements on orders
- Do all criminal checks, ITC checks, Qualification verification
- Conduct interviews for suitable candidates prior to arranging interviews or mobilising to the client.
- Verified that candidates' experience matched the client's job description and ensured accurate information was reflected on candidates' CVs along with relevant documents.
- Executed recruitment tasks and candidate management, streamlining processes for improved efficiency.
- Performance Management
- Recruitment
Kelly Industrial Recruitment Agencies (Various Companies)
01.2013 - 12.2016
- Kelly Group used to place me in various companies (Clients)
- Performing duties as per client requirements
- Brief Summary
Service Centre Operator /Cashier
Edcon Pty Ltd
11.2011 - 01.2013
Administrator & Receptionist
Thandeka Marketing
07.2009 - 10.2011
Administrative Clerk
PWC
- Oversaw daily office operations and provided administrative support to ensure departmental efficiency.
- Facilitated preparation of reports and presentations, enhancing management decision-making.
- Coordinated photocopying, file updates, and fax communications to support staff needs.
- Reason for Leaving: End of Assignment
Admin Clerk (Home Loan Verification)
Nedbank SA
- Managed daily office operations and administrative support for the department to maintain efficiency.
- Assisted with the preparation of reports and presentations to support management decision-making.
- Handled photocopying documents, updating files and faxing communications for staff.
- Finalised assignment upon contract completion.
Shipping Clerk
Kuene & Nagel
- Resigned from position to address temporary personal circumstances.
- Processed shipping documentation, including bills of lading, invoices, and customs paperwork, ensuring compliance with regulations.
- Trained new staff on shipping procedures and use of shipping software, enhancing team performance.
- Collaborated with port and freight handling teams to maintain timely shipments with minimal service delays.
Data Capturer
Metro file Pty Ltd
- Clarified assignment details to management to ensure accurate understanding and execution of tasks.
- Corrected errors in data to prevent duplication across systems.
- Scanned documentation and entered into database to maintain accurate records.
- Captured and entered data with high accuracy, meeting strict deadlines for multiple projects.
Receptionist/ Administrative Clerk
Pick n Pay Distribution Centre
- Executed project and facilitated seamless handover of responsibilities.
Branch Recruit Administrator
Kelly Industrial Group
- Fulfilled contract obligations by adhering to specifications.
Education
Grade 12 - Matric
Ecekeza Secondary School
01-2008
Bachelor's Degree - (Advanced Diploma) - Human Resources Management
Richfield College
National Diploma - Human Resources Management
Westcol & Elangeni College
Skills
- HR policy knowledge: Understanding and applying relevant HR policies and regulations
- Technical proficiency: Familiarity with HR management systems (HRIS) and relevant software
- Data management
- SAP
- Pastel
- VIP Sage 300, Sage Premier
- Simple Pay
- VIP Pay
- Attention to detail: Ensuring accuracy in all HR administrative tasks
- Employee issue resolution
- Confidentiality: Maintaining privacy of sensitive employee information
- Time management: Prioritizing tasks and meeting deadlines effectively
- Employee service excellence
- Teamwork: Collaborating with other HR team members and departments
- Verbal and written communication
Languages
English
Advanced
C1
Xhosa
Advanced
C1
Certification
- Labour Guide- Employment Equity Reporting (EEA)
- Production Management – Braamfontein Johannesburg
- Work Readiness for Sales Agent in a contact Centre
- Sanda Skills for Development
- Manage Business Operations -Durban
- Distell Pty Ltd
- Learning Management Systems (LMS)
- SAP-F-67-Park Customer Credit Memo
- Labour Guide - Online
- Training Course: Employee Equity Reporting
- Distell Pty Ltd - Cape Town
Timeline
Human Resources & Business Administrator
NTC Employee Administration Pty Ltd
01.2024 - 06.2026
Human Resources Administrator & Payroll
Virtual Benefit Hearing Solution Clinic
03.2021 - 12.2023
Human Resource & Payroll Administrator Internship
Distell Pty Ltd
02.2019 - 12.2020
Human Resource & Payroll Administrator Internship
WG Wearne Pty Ltd
01.2018 - 01.2019
Branch Recruit Administrator
Workforce Holdings
01.2017 - 01.2018
Kelly Industrial Recruitment Agencies (Various Companies)
01.2013 - 12.2016
Service Centre Operator /Cashier
Edcon Pty Ltd
11.2011 - 01.2013
Administrator & Receptionist
Thandeka Marketing
07.2009 - 10.2011
Administrative Clerk
PWC
Admin Clerk (Home Loan Verification)
Nedbank SA
Shipping Clerk
Kuene & Nagel
Data Capturer
Metro file Pty Ltd
Receptionist/ Administrative Clerk
Pick n Pay Distribution Centre
Branch Recruit Administrator
Kelly Industrial Group
Grade 12 - Matric
Ecekeza Secondary School
Bachelor's Degree - (Advanced Diploma) - Human Resources Management
Richfield College
National Diploma - Human Resources Management
Westcol & Elangeni College