PRETTY SELOANI MANGWANE
Esther Park
Summary
As highly organized and detail-oriented professionals with over 8 years of experience in office administration, seeking to leverage proven management, administrative, and customer service skills in an office administrator role. Proficient in various office software applications, project management, and able to multitask effectively under pressure while maintaining a high level of accuracy.
Overview
9
9
years of professional experience
Work History
Payroll Administrator
Tevo
03.2019 - Current
- Manage employee records on database to maintain accuracy and updated information
- Capture new employees on Smart time and Sage system
- Send weekly time and attendance report to operation team
- Upload time records into Smart time system and made adjustments to create accurate database for payroll processing functions
- Allocate different categories for employees to determine commission
- Rectifying errors before final payroll
- Updata employees records
- Capture leave requests
- Capture terminations on Smart time and Sage system
- Coordinate with HR to verify accuracy and completeness of employee information
- Prepare all documents and paperwork for audit
- Distributing payslips
- Track and report employees contract-related matters,such as contract expiration date, excessive sick leave use, annual leave balance
- Attending/assisting with pay queries
Office Administrative Assistant
Woolworths
01.2017 - 03.2019
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike
- Greeted incoming visitors and customers professionally and provide friendly, knowledgeable assistance
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits
- Responded to inquiries from callers seeking information
- Manages cash activities (ordering, receiving and issuing floats)
- Issues petty cash/payments and receipts
- Conducts random till sport check
- Investigate and resolves floats discrepancies
- Finalizes and closes off cash analysis
- Runs weekly staff scheduling
- Issues, receives and order-controlled stationery
- Streamlined office processes by implementing efficient filing and organizational systems
- Answered multi-line phone system, routing calls, delivering messages to staff
- Consolidates all COIDA cases
- Ensures all termination (dismissals, resignations, and deaths) documentation has been completed and sent to HR
- Prints all required reports (absenteeism, leave due to forfeit and planned leave)
- Controls high risk keys (e.g., store keys, cash office and file storage ) correctly
- Completes all payroll administration for different payment types (e.g., salary, dismissals, leave, and overtime)
Financial Service Card Consultant
Woolworths
04.2016 - 01.2017
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement
- Streamlined internal processes to enhance team efficiency and improve overall project outcomes
- Capturing customers’ information when applying for a credit card, Personal loan and Store Card
- Checking whether the application is successful or not
- Explaining the terms and conditions to the client
- Verify the documents for FICA purposes
- Explaining the insurance, we offer the client and their benefits
- Handling customer queries
- Receiving cards and send notification to customers for collection
- Verify signatures and initials on customer’s documents
Education
Sage 300 People Payroll Basic Part 1
Sage University
MidrandShort-Term Insurance NQF Level 4
Workers Academy of Insurance
Randburg 01-2010
Matric
Ratlhahana High School
Mpumalanga01-2009
Skills
- Teamwork orientation
- Data review
- Payroll processing
- File organization
- Time management
- Verbal communication
Languages
English
Advanced (C1)
Setswana
Bilingual or Proficient (C2)
Zulu
Intermediate (B1)
REFERENCE
Payroll Administrator
Organization : Tevo Midrand
Manager : Thembelihle Masilela
Contacts : 012 740 5000 / 079 805 3899
Email : Thembem@tevo.co.za
Administrator HR & Finance
Organization : Woolworths Mall of Africa
Manager : Bruce
Contacts : 011 407 8600 / 082 883 2989
Customer Service Card Consultant
Organization : Woolworths Mall of Africa
Manager : Lucas Ntlope
Contacts : 011 407 8600 / 079 825 9263
Timeline
Payroll Administrator
Tevo
03.2019 - Current
Office Administrative Assistant
Woolworths
01.2017 - 03.2019
Financial Service Card Consultant
Woolworths
04.2016 - 01.2017
Sage 300 People Payroll Basic Part 1
Sage University
Short-Term Insurance NQF Level 4
Workers Academy of Insurance
Matric
Ratlhahana High School
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